Alfonso Rodriguez
Alfonso Rodriguez at McGrath City Honda

Alfonso Rodriguez | Page 4

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
96 Reviews
5.0

96 Reviews

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96 Reviews of Alfonso Rodriguez

June 16, 2026

Dealership Rating
Employee Rating

Buen servicio muy satisfecha con el trabajo pero seria bueno que tubieran personas de habla hispana Gracias More

by rcmartinez01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

McGrath City Honda responded

It’s great to know you’re pleased with the work on your Honda CR-V. Thank you for suggesting we add Spanish-speaking team members. Alfonso will share your feedback so we can better support our Spanish-speaking customers. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 14, 2026

Dealership Rating
Employee Rating

It was good. He seems to know what he's doing and is accommodating. I wish there was an option to ask for a loaner when I booked my appointment. I would've allowe More

by ncabarle3083
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Jun 15, 2026

McGrath City Honda responded

Thank you for your review and suggestions. We strive to make sure that all of our customers leave happy, and it's great to hear that you had an overall positive experience here at McGrath City Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 13, 2026

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Alfonso has always been great. I’ve been taking my car and my wife's car to him for years. Both vehicles continue to run great. Thank you. More

by s.lizardo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Fornero

Jun 13, 2026

McGrath City Honda responded

Thank you for bringing your Honda and your wife’s vehicle to Alfonso for service over the years. We appreciate your continued trust and are glad both cars remain in great shape. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 09, 2026

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Very attentive and knew exactly what to do really appreciated his kind. Customer service approach and terrific person to work with. More

by mccanro133
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 09, 2026

McGrath City Honda responded

Thank you for sharing your thoughts on your Honda CR-V Hybrid service. We’re pleased Alexis was attentive, knew exactly how to handle everything, and provided a kind, supportive approach. We look forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 06, 2026

Dealership Rating
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Alfonso is the best Customer Service rep I’ve ever met in any business. His communication skills are outstanding. He gets back to you immediately with clarification on any question you might have. He comes a More

by nancymholman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

McGrath City Honda responded

It’s wonderful to hear Alfonso delivered clear communication and support during your Honda CR-V service. We’ll share your kind words about his leadership and positive approach with our team. We look forward to helping with any future Honda needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 02, 2026

Dealership Rating
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He was very helpful took his time to explain the problem I was having. He took his time and showed me a cheaper option for right now. More

by jeromechatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dariusz Senkow, Devin Miller

Jun 03, 2026

McGrath City Honda responded

We’re glad our team took the time to explain your Honda Pilot’s issue and offer a more budget-friendly option. Thank you for the 5-star rating and for sharing your experience. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 02, 2026

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Employee Rating

They are amazing! The service shop is always respectful, informative, and go above for us More

by arnalisg
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Jun 02, 2026

McGrath City Honda responded

We’re thrilled your Honda CR-V service was handled with courtesy and clear information. Alfonso and the team are delighted to know they exceeded your expectations. We look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 02, 2026

Dealership Rating
Employee Rating

Bought and almost always service the car there but first time dealing with an insurance company claim. Alfonso went above and beyond every step of the way. More

by chgobass
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Jun 02, 2026

McGrath City Honda responded

Thank you for trusting us with your Honda CR-V maintenance and for relying on us during your first insurance claim. We’re glad Alfonso guided you through every step of the process. Please let us know whenever you need assistance again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 02, 2026

Dealership Rating
Employee Rating

Alfonso was super friendly m. I have had all great experiences with Alfonso and he always does a star job with my service and is not pushy just to sell me a service. He makes sur More

by joelfajardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Blanco

Jun 02, 2026

McGrath City Honda responded

It’s great to hear Alfonso has been so friendly and thorough with your Honda HR-V service. We’re glad he makes sure every recommendation is needed and never pushes extra work. Thank you for trusting us to keep your vehicle in top shape. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 30, 2026

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Great service, all questions answered, wait time was accurate. Typical strong customer service. Polite. Every thing was great More

by carljohnwisniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

McGrath City Honda responded

Thank you for trusting us with your Honda Civic service. We're glad our team addressed all your questions and kept the wait time accurate. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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