Dealership Experience
13 yrs, 3 mos
Industry Experience
15 yrs, 10 mos
Languages Spoken
English
959 Reviews
Write a Review959 Reviews of Alex Marcel
September 20, 2021
This service center operates very professionally.The This service center operates very professionally. The staff are all very friendly and all know what are doing, This service center operates very professionally. The staff are all very friendly and all know what are doing, More
September 20, 2021
Dealership is fine people are great. My only issue is service scheduling. Wait is too long. service scheduling. Wait is too long. More
Other Employees Tagged: Clara Torres
September 16, 2021
Service was very good and they friendly hopefully quality will be good. Thanks for everything. will be good. Thanks for everything. More
Other Employees Tagged: Willie Mejia , David Palmer
September 10, 2021
Great experience. The staff is warm and receptive to your concerns. Excellent accommodations, clean and spacious. Overall it has been a great experience for the past seven years. concerns. Excellent accommodations, clean and spacious. Overall it has been a great experience for the past seven years. More
Other Employees Tagged: David Palmer
September 06, 2021
Amazing customer service. Felt welcomed and the workers are patient with you. Also the wait time is not long. Always a great experience with Honda. are patient with you. Also the wait time is not long. Always a great experience with Honda. More
Other Employees Tagged: David Palmer
September 03, 2021
Accommodated the service needed for my vehicle. Staff members were professional. Service crew and technicians when you first arrive flowed quickly. Thank you. All worked as a team. members were professional. Service crew and technicians when you first arrive flowed quickly. Thank you. All worked as a team. More
Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer
August 30, 2021
Flying mosquitoes in the waiting room. I was bitten so bad Marcel gave me alcohol wipes. The wait to reg was longer. My inspection was done and my dashboard still showed 10% . I went back in told marcel h bad Marcel gave me alcohol wipes. The wait to reg was longer. My inspection was done and my dashboard still showed 10% . I went back in told marcel he came out and reset the oil change alert. I was not happy with this visit. Oil change prices are insane $49. Why did they stop the coupons. More
August 27, 2021
Very efficient and friendly staff. My 2nd service B1 for my 2020 Accord required only oil change. Service manager request to have the tire rotation done as well. When I got the car service done, the technic my 2020 Accord required only oil change. Service manager request to have the tire rotation done as well. When I got the car service done, the technician checked the tire and recommended no rotation required and I didn’t have to pay for it. In addition my wiper fluid and antifreeze was added without charge. Extremely happy with their extra special touch. They are extremely honest with their clients and small things makes clients loyal with them. I will give them 5 star rating for their overall service and I am totally satisfied. More
Other Employees Tagged: Brittany Brown
August 25, 2021
Always a great experience with Honda very professional and courteous. Customer service was very nice and accommodating. The only thing was when we picked up the car and started to dr e away the oil chang and courteous. Customer service was very nice and accommodating. The only thing was when we picked up the car and started to dr e away the oil change light came in. Had to bring the car back again a few days later.wish the workers would ha e noticed it and called us. More

