Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 96

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
972 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.8

972 Reviews

Write a Review

972 Reviews of Alex Marcel

January 02, 2021

Dealership Rating
Employee Rating

the dealership is very close the waiting area is nice and comfortable the service could be a little faster so i gess you can improve on that thank you More

by ACOX01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2021

Honda of Valley Stream responded

Hello Acox01, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

December 30, 2020

Dealership Rating
Employee Rating

Always a pleasure coming in to have my car serviced. The team members are all very professional. The time spent waiting on the car to be serviced is with a good time frame. More

by joannetommy4048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Honda of Valley Stream responded

Hello, thanks for sharing your recent service experience with us. We are happy to pass along your comments to the team here at Honda Of Valley Stream! We hope to see you soon!

December 29, 2020

Dealership Rating
Employee Rating

Service was satisfactory. Everyone from the greeter ,Stephanie (service advisor), service technician an the cashier performed their jobs efficiently leading to another positive service experience. More

by marcsf73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Contello

Jan 04, 2021

Honda of Valley Stream responded

Hello, thanks for sharing your recent service experience with us. We are happy to pass along your comments to the team here at Honda Of Valley Stream! We hope to see you soon!

December 28, 2020

Dealership Rating
Employee Rating

Marcel was a pleasure to work with and had my recall problem fixed in an extremely short time. I highly recommend Valley Stream service department. More

by noel4439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2020

Honda of Valley Stream responded

Noel, we are so happy to read such a great review about Honda Of Valley Stream! We can't wait to see you again, have a great day!

December 28, 2020

Dealership Rating
Employee Rating

Your service is wonderful. All of your employees are friendly and helpful. I always feel that you are honest and care that my car is safe for me to drive in. That says a lot to an elderly woman who no l More

by JOAN.PRINCE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Honda of Valley Stream responded

Joan.prince54, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 26, 2020

Dealership Rating
Employee Rating

I towed my car to Honda to have the bumper checked because it was hanging, picked It up and had to come back twice because the person who fixed the car did not mention the underlining was missing. als More

by MSCAMILLEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 25, 2020

Dealership Rating
Employee Rating

Wonderful person to talk to it’s good to see Alex there because I have been coming there for a long time I have owned three Honda since 1990 a CRV and two pilots also a civic I remember the Service area wa More

by MARTINRICKETTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Honda of Valley Stream responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 25, 2020

Dealership Rating
Employee Rating

Verry happy and excelente service thank you l am so happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues More

by 73MELANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , David Palmer

Dec 29, 2020

Honda of Valley Stream responded

73melanie, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 23, 2020

Dealership Rating
Employee Rating

I purchased my Accord from this same dealership in March 2017 & have only had it serviced here at this VS service ctr. Alex Marcel & the rest of the staff have always taken c/o me & my car & "squeezed" me i More

by NEKTAR35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thank U to Michelle, who me the appointment! Thank U also to the very friendly & patient who I paid & chked out with, who's name escapes me!

Dec 25, 2020

Honda of Valley Stream responded

Hi Nektar35, thank you so much for your positive comments about Honda Of Valley Stream! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 18, 2020

Dealership Rating
Employee Rating

Super professional operation...the staff knows the answers to your questions...worth every dollar spent and Honda stands behind the service provided My family of 4 all drive and service their Honda More

by jqholman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Dec 22, 2020

Honda of Valley Stream responded

Jqholman, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!