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Alex Marcel
987 Reviews
Dealership Experience
13 yrs, 6 mos
Industry Experience
16 yrs, 1 mo
Languages Spoken
English
987 Reviews
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987 Reviews of Alex Marcel
January 28, 2021
Waiting are was clean and chairs we set up with social distance. Check in and check out was fast . Everyone from front desk to the person who brought around my car was very friendly. distance. Check in and check out was fast . Everyone from front desk to the person who brought around my car was very friendly. More
by Karen
Verified Customer
January 25, 2021
They found the problem with my car and fixed my problem. It was a little expensive but was needed. The car took a few days to fix but they called us several times. It was a little expensive but was needed. The car took a few days to fix but they called us several times. More
by EPHRAIMDOV
Other Employees Tagged: Willie Mejia, Clara Torres , David Palmer
January 21, 2021
I’m not sure if I would recommend I went in for a I’m not sure if I would recommend I went in for a inspection and they told me I needed new cabin filter which was changed a week before bring car to I’m not sure if I would recommend I went in for a inspection and they told me I needed new cabin filter which was changed a week before bring car to Honda I was told I need new tires which were purchased 2 months before And I was told I needed a 60,000 miles check up which I did on my previous oil chance So I was disappointed that they were just saying I needed work done and really didn’t need Alex In the service department only relayed the message from the Mechanic’s recommendations so Alex was not the one I was dissatisfied with More
by LISAFORSTER38
January 21, 2021
Marcel showed professional and caring customer service. He made sure that I understood what was being done to my car and kept me updated. I highly recommend others to work with Marcel. Excellent service! He made sure that I understood what was being done to my car and kept me updated. I highly recommend others to work with Marcel. Excellent service! More
by folatb
January 20, 2021
Marcel “always provided informed and friendly customer service”. He makes sure I understand what needs or doesn’t need be done. Jessica Waters sold me my car; she is did not just sell my a car... she pro service”. He makes sure I understand what needs or doesn’t need be done. Jessica Waters sold me my car; she is did not just sell my a car... she provided comfort, safety and class. I am very happy with my Honda (Brentley). Thank you all♥️ More
by EVANS569
Other Employees Tagged: Jessica Waters
January 18, 2021
Marcel was very helpful. I didn’t have an an appointment but I explained to him the issue with my Honda Pilot and he was able to get my car serviced. Thank you for your help. It was greatly appreciated. but I explained to him the issue with my Honda Pilot and he was able to get my car serviced. Thank you for your help. It was greatly appreciated. More
by ADRIAN2118
January 15, 2021
I will recommend the Honda of Valley Stream the customer service was excellent,the waiting time was not long.... I will definitely come back to honda of stream service service was excellent,the waiting time was not long.... I will definitely come back to honda of stream service More
by CCOUNTRY76
January 14, 2021
Awesome experience working with Alex Marcel he takes Awesome experience working with Alex Marcel he takes the time to explain what repairs are needed the cost of the repairs and reason it's needed Awesome experience working with Alex Marcel he takes the time to explain what repairs are needed the cost of the repairs and reason it's needed More
by SOM4ANN
January 14, 2021
Was very flexible to my needs. Service and repair was quick and through. Made my experience a great one especially in the hard times. Thank you for all your help quick and through. Made my experience a great one especially in the hard times. Thank you for all your help More
by mns827
Other Employees Tagged: Willie Mejia, Clara Torres , David Palmer
