Dealership Experience
13 yrs, 7 mos
Industry Experience
16 yrs, 2 mos
Languages Spoken
English
994 Reviews
Write a Review994 Reviews of Alex Marcel
January 21, 2021
I’m not sure if I would recommend I went in for a I’m not sure if I would recommend I went in for a inspection and they told me I needed new cabin filter which was changed a week before bring car to I’m not sure if I would recommend I went in for a inspection and they told me I needed new cabin filter which was changed a week before bring car to Honda I was told I need new tires which were purchased 2 months before And I was told I needed a 60,000 miles check up which I did on my previous oil chance So I was disappointed that they were just saying I needed work done and really didn’t need Alex In the service department only relayed the message from the Mechanic’s recommendations so Alex was not the one I was dissatisfied with More
January 21, 2021
Marcel showed professional and caring customer service. He made sure that I understood what was being done to my car and kept me updated. I highly recommend others to work with Marcel. Excellent service! He made sure that I understood what was being done to my car and kept me updated. I highly recommend others to work with Marcel. Excellent service! More
January 20, 2021
Marcel “always provided informed and friendly customer service”. He makes sure I understand what needs or doesn’t need be done. Jessica Waters sold me my car; she is did not just sell my a car... she pro service”. He makes sure I understand what needs or doesn’t need be done. Jessica Waters sold me my car; she is did not just sell my a car... she provided comfort, safety and class. I am very happy with my Honda (Brentley). Thank you all♥️ More
Other Employees Tagged: Jessica Waters
January 18, 2021
Marcel was very helpful. I didn’t have an an appointment but I explained to him the issue with my Honda Pilot and he was able to get my car serviced. Thank you for your help. It was greatly appreciated. but I explained to him the issue with my Honda Pilot and he was able to get my car serviced. Thank you for your help. It was greatly appreciated. More
January 15, 2021
I will recommend the Honda of Valley Stream the customer service was excellent,the waiting time was not long.... I will definitely come back to honda of stream service service was excellent,the waiting time was not long.... I will definitely come back to honda of stream service More
January 14, 2021
Awesome experience working with Alex Marcel he takes Awesome experience working with Alex Marcel he takes the time to explain what repairs are needed the cost of the repairs and reason it's needed Awesome experience working with Alex Marcel he takes the time to explain what repairs are needed the cost of the repairs and reason it's needed More
January 14, 2021
Was very flexible to my needs. Service and repair was quick and through. Made my experience a great one especially in the hard times. Thank you for all your help quick and through. Made my experience a great one especially in the hard times. Thank you for all your help More
Other Employees Tagged: Willie Mejia, Clara Torres , David Palmer
January 12, 2021
The Valley Stream service department was very professional when I brought my car in to be looked at. Marcel was very helpful in making sure that my car received a thorough workup to be sure ever professional when I brought my car in to be looked at. Marcel was very helpful in making sure that my car received a thorough workup to be sure everything was in order. He kept me updated on the process and explained everything that needed attention. I feel very comfortable taking my car to Valley Stream for service. More
January 08, 2021
They were quick and efficient and took care not to dirty my car. My only complaint that this was the second time for the same recall. I was not informed that I had to be low on gas the first time and my ga my car. My only complaint that this was the second time for the same recall. I was not informed that I had to be low on gas the first time and my gas tank was full. More
January 07, 2021
Good. Experience was good. No complaints. Will keep going to valley stream Honda service center for my car needs. Everything was well taken care of. to valley stream Honda service center for my car needs. Everything was well taken care of. More
Other Employees Tagged: Willie Mejia, Clara Torres , David Palmer

