Alex Marcel

Alex is always very helpful and knowledgeable, keeps me informed of all repairs and repair times. informed of all repairs and repair times. More

by SDD48 Verified Customer Verified Customer

Report | Print

It was a great experience through great customer service due to Brianna being a great help! due to Brianna being a great help! More

by ralahmcnair Verified Customer Verified Customer

Report | Print

Professional service, excellent communication throughout the entire service. I loved the new thing when I received the picture of the part that had to be replaced in a message to approve additional service. the entire service. I loved the new thing when I received the picture of the part that had to be replaced in a message to approve additional service. Full transparency and no upselling. More

by V. Hostiuk Verified Customer Verified Customer

Report | Print

I was satisfied with the service on my car, didn't get the complementary car wash like I did from the dealer where I bought the car when it was serviced there. It was close to my home which is always conv the complementary car wash like I did from the dealer where I bought the car when it was serviced there. It was close to my home which is always convenient. Everyone that I dealt with was professional and friendly. More

by spaul916 Verified Customer Verified Customer

Report | Print

Alex Marcel is the real reason why I continue to get both of my cars serviced by Honda of Valley Stream. The man has impeccable knowledge, courtesy and professionalism about himself. Always there to lend a h of my cars serviced by Honda of Valley Stream. The man has impeccable knowledge, courtesy and professionalism about himself. Always there to lend a helping hand with whatever needs you may have. And always gets the job done. More

by JOZONE113 Verified Customer Verified Customer

Report | Print

My service was very fast my advisor was Marcel I got my car back within an hour he always keeps me updated with my car how long the wait is going to be communication with him is always great the waiting a car back within an hour he always keeps me updated with my car how long the wait is going to be communication with him is always great the waiting area is also nice they offer free complimentary coffee and tea which is very nice More

by NATALIE62279 Verified Customer Verified Customer

Report | Print

Excellent customer service demeanor and etiquette! Mr. Marcel and the shop completed my recall/oil change in record time. I will be returning to this dealship purely on those 2 reasons alone. Mr. Marcel and the shop completed my recall/oil change in record time. I will be returning to this dealship purely on those 2 reasons alone. More

by SYLVIAPODE Verified Customer Verified Customer

Report | Print

Unprofessionally delivered the vehicle while the job wasn’t done at all. Waited more than 3 hours just to do a battery replacement and wiper. wasn’t done at all. Waited more than 3 hours just to do a battery replacement and wiper. More

by Md Aynul Islam Verified Customer Verified Customer

Report | Print

Great service. Resolved issues in a timely manner. Very professional. Would highly recommend anyone to bring their vehicle here for service. Resolved issues in a timely manner. Very professional. Would highly recommend anyone to bring their vehicle here for service. More

by jasonruben12 Verified Customer Verified Customer

Report | Print

Car was not properly diagnosed. Two weeks after being serviced car stop working. Fluids were not check properly. Two weeks after being serviced car stop working. Fluids were not check properly. More

by TERICAVE10 Verified Customer Verified Customer

Report | Print