Alex Marcel | Page 77

Service team is rated a 10, but their IT department should be fired because the website is so messed up. When you mention this to the service team, they say management does not care. Examples are whe should be fired because the website is so messed up. When you mention this to the service team, they say management does not care. Examples are when it takes 4 weeks to make an online appointment but you can get same week if you call in. Also, I am sitting in the waiting room for arrive and I keep getting text messages saying I missed my appointment and if I wanted to reschedule. Who handles their website and IT, a relative of the owner? More

by PTSE838 Verified Customer Verified Customer

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Workers are very professional, they inform you about your vehicle’s problems that you as a drive is unaware of. vehicle’s problems that you as a drive is unaware of. More

by ALCUTJ Verified Customer Verified Customer

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Very clean, professional and spacious. Staff provides good service and are knowledgable. I didn’t feel forced into buying or upgrading a new car. I just wanted express service and that’s what I received. good service and are knowledgable. I didn’t feel forced into buying or upgrading a new car. I just wanted express service and that’s what I received. More

by NICOLECLYNE25 Verified Customer Verified Customer

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I went in to do some routine maintenance from the list I was provided the time I visited. Upon completion of the maintenance I returned home. Next day, a warning light about tire pressure low kept coming was provided the time I visited. Upon completion of the maintenance I returned home. Next day, a warning light about tire pressure low kept coming on every time I start my vehicle, so I returned to Honda. After double checking the problem was not resolved, I then paid additional $ for car updates then the warning light came off. I’m pleased to see the warning light is off, not happy I had to pay for updates, I felt that should come with the territory. For example when u purchase a cellphone you don’t pay for updates that’s part of owning the products. More

by DCALLIER1969 Verified Customer Verified Customer

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This is the only service center I will bring my vehicle to. From the first time I had my vehicle serviced here everyone and I mean everyone is courteous, proffesional, caring and understanding. I have neve to. From the first time I had my vehicle serviced here everyone and I mean everyone is courteous, proffesional, caring and understanding. I have never had any issues and will continue to bring my vehicle here. More

by Carmen.Rivera007 Verified Customer Verified Customer

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The service is very good. The waiting area is clean and quiet. The rep was very helpful. quiet. The rep was very helpful. More

by shanille_8 Verified Customer Verified Customer

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I like the service and the advisor their really helpful and my wait time isn’t too long. and my wait time isn’t too long. More

by LEROYSINGLETON47 Verified Customer Verified Customer

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The place is clean and everybody is very helpful . Very patient with all my questions patient with all my questions More

by MCANLASRN75 Verified Customer Verified Customer

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Rated one star less since there was much delay in the availability of parts and completion of service availability of parts and completion of service More

by ecs129 Verified Customer Verified Customer

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They always give my car good service & they call a day or two after to see if everything is good with the car. or two after to see if everything is good with the car. More

by GLORY9764 Verified Customer Verified Customer

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