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Alex Marcel

Overview Reviews (972)

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Alex Marcel

Alex Marcel | Page 4

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

972 Reviews

Overview Reviews (972)

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.8

972 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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972 Reviews of Alex Marcel

February 18, 2026

Dealership Rating

Employee Rating

Very honest and professional customer reps as well as excellent mechanics. Clean waiting room with televisions, tables, comfortable seating. excellent mechanics. Clean waiting room with televisions, tables, comfortable seating. More

by blackbelt513

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 18, 2026 -

blackbelt513 responded

Alex Marcel provided outstanding customer assistance throughout the entire service period. Much appreciation for helping me with my broken keyfob and necessary repairs to ensure my car remains in top condition!!

February 16, 2026

Dealership Rating

Employee Rating

The service is good, the staff is responsible, and the environment is also good, but the coffee made by the coffee machine is not delicious. environment is also good, but the coffee made by the coffee machine is not delicious. More

by jianxiong3927

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad you were happy with the service, team, and environment, and we appreciate the note about the coffee as well. Please feel free to reach out if there is anything we can help with.

February 12, 2026

Dealership Rating

Employee Rating

Alex Marcel is an EXCELLENT REPRESENTATIVE of your business & I will always allow Honda of Valley Stream to service my vehicle so long as Mr. Alex Marcel is our sales representative. business & I will always allow Honda of Valley Stream to service my vehicle so long as Mr. Alex Marcel is our sales representative. More

by DENNIS KEA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2026 -

Honda of Valley Stream responded

Hi Dennis, thank you for the kind feedback. We are glad Alex Marcel continues to represent our team so well and provide the level of service you value. We truly appreciate your loyalty. Please feel free to reach out if there is anything we can help with.

February 08, 2026

Dealership Rating

Employee Rating

I am always happy to be able to work with Alex the service person. He always helps us a lot when he can service person. He always helps us a lot when he can More

by KHATCHIG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 09, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad Alex continues to be helpful and supportive whenever you work with him. Please feel free to reach out if there is anything we can help with.

February 05, 2026

Dealership Rating

Employee Rating

Alex is very helpful, informative in explaining what’s needed and expected. He’s great asset to Honda. needed and expected. He’s great asset to Honda. More

by JJARRETTAL

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones, Mark Skawinski, Brandon Martinez

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Feb 06, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad Alex provided clear guidance and helpful explanations throughout your visit and truly appreciate you recognizing his efforts. Please feel free to reach out if there is anything we can help with.

January 19, 2026

Dealership Rating

Employee Rating

Great customer service. Friendly and kept me informed on the status of my car. He also followed up to schedule ant appointment to come back. A pleasure to work with. Friendly and kept me informed on the status of my car. He also followed up to schedule ant appointment to come back. A pleasure to work with. More

by MARYELLEN.BRAND

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad you felt well supported, kept up to date, and that the follow up made your experience a positive one. Please feel free to reach out if there is anything we can help with.

January 19, 2026

Dealership Rating

Employee Rating

The service I received was awesome and the service adviser is very cooperative and answered all my questions and concerns. adviser is very cooperative and answered all my questions and concerns. More

by mesmiie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad to hear our team took the time to address your questions and made your visit a positive one. Please feel free to reach out if there is anything we can help with.

January 14, 2026

Dealership Rating

Employee Rating

Everyone was friendly and professional. There’s was a three hour wait but that’s because it was packed everyone decided to get up early and bring there cars early on a Saturday. There’s was a three hour wait but that’s because it was packed everyone decided to get up early and bring there cars early on a Saturday. More

by mar20052

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

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Jan 15, 2026 -

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We are glad our team was friendly and professional and appreciate your patience during a busy Saturday. Please feel free to reach out if there is anything we can help with.

January 14, 2026

Dealership Rating

Employee Rating

The dealership is very good g g g g g g g g g g g g More

by RGNCCO75

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad to hear you had a positive experience with our dealership. Please feel free to reach out if there is anything we can help with.

January 11, 2026

Dealership Rating

Employee Rating

I've always liked the service from Honda of Valley Stream Service. Also, Alex is courteous and professional, so that makes the service even better. Service. Also, Alex is courteous and professional, so that makes the service even better. More

by Ms. B

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 12, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the kind feedback. We are glad to hear you continue to enjoy the service and that Alex was courteous and professional. Please feel free to reach out if there is anything we can help with.