Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 38

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

January 22, 2024

Dealership Rating
Employee Rating

The service was good @ mr Mark , he is really very helpful person. It was my first time visit & I am happy. Thank you everyone. More

by Parveg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters, Will Tucker, Willie Mejia, Clara Torres, Gary Lin , Eduardo Balza, Rich Billingsley, Jorge Ron-Suarez, Jose Torres, Mark

Jan 24, 2024

Honda of Valley Stream responded

We're delighted to hear that you had a great experience with us. Providing excellent service is important to us, and we appreciate your positive feedback. Thank you for recognizing Mark's hard work and dedication. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing our services, and we look forward to serving you again in the future.

January 22, 2024

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Great service and quick lines! Very professional service and customer relations. Highly recommended for all More

by danniko1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Honda of Valley Stream responded

Thank you for your positive feedback. We're pleased to hear that you had a positive experience with us. Your recommendation is highly appreciated. If there's anything specific you enjoyed or if there's anything else we can assist you with, please feel free to let us know. We value your recommendation and look forward to serving you again in the future.

January 19, 2024

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Employee Rating

He was very knowledgeable and professional and polite and I am very well please with my car and the service More

by dinaboodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Eduardo Balza, Rich Billingsley, Daniel Sanchez

Jan 22, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear about your experience with our staff. We're glad you're very pleased with your car and the service provided. If there's anything else we can do for you or if you have any future needs, please don't hesitate to reach out. We appreciate your trust and look forward to serving you again.

January 18, 2024

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Great place to have your honda service and very friendly and knowledgeable employees that explain everything step by step. More

by Cliveemanuel
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Honda of Valley Stream responded

Thank you for choosing our service department. We appreciate your feedback and kind words. Please reach out if you need anything or have any questions. We are here for you and look forward to seeing you again.

January 16, 2024

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Employee Rating

Was very profesional she knew what was needed to my vehicle and made shore it got done ty More

by SAMMYG6921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres

Jan 17, 2024

Honda of Valley Stream responded

We're glad to hear that our team was professional and knowledgeable, ensuring that your vehicle received the necessary service. Thank you for your positive feedback, and if there's anything else you need or if you have further questions in the future, feel free to reach out. We appreciate your trust in our services. Thank you!

January 10, 2024

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Great service. Appreciate how everyone worked together and they were quick with my service. Tech also spotted something that I would of missed More

by BRANDONSWAY84
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Brandon, Martinez

Jan 10, 2024

Honda of Valley Stream responded

Thank you for your positive feedback! We're thrilled to hear about your experience with us. Our team takes great pride in working together efficiently to provide prompt and comprehensive service. We aim to deliver exceptional service and ensure that every visit exceeds your expectations. We look forward to serving you again in the future!

January 09, 2024

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A wonderful facility with a very professional staff! At one point, I was visiting another Honda Service Center. Now I will strictly visit Valley Stream Honda. More

by hymie1
Service Price Transparency
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Recommend Dealer
Yes
Jan 10, 2024

Honda of Valley Stream responded

We're truly honored by your kind words! Thank you for choosing us and for recognizing our facility and professional team. We strive to create an exceptional experience for all our customers, and knowing that you've chosen us exclusively means a lot. We're committed to continuing to provide top-notch service during every visit. We look forward to being your trusted choice for all your Honda service needs!

January 09, 2024

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Employee Rating

I dropped my car off for an oil change at 10:30 am and was not finished until 2:30 and I had to call. When I go to the center my paperwork was not ready because the cashier said it was across the street More

by iaz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Willie Mejia , Eduardo Balza, Rich Billingsley, Jorge Ron-Suarez, Daniel Sanchez

Jan 10, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. If the information provided we are unable to search our system. Please message us your name and contact info or reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

January 09, 2024

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Employee Rating

Service was great and staff was informative. Good work done by all involved. Keep up the good work More

by BHYDLEBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you had a great service experience. Providing quality service and keeping our customers well-informed are top priorities for us. We appreciate your encouragement, and we're dedicated to maintaining this level of excellence. Your support means a lot, and we look forward to continuing to provide you with exceptional service in the future!

January 03, 2024

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This dealership is very good. Its very clean and has coffee that me and my daughter really enjoy! More

by silviarodas26
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 04, 2024

Honda of Valley Stream responded

We're delighted to hear that you had a positive experience at our dealership! A clean environment and enjoyable amenities like coffee are all part of ensuring our customers feel comfortable while they're here. Thank you for choosing us, and we hope to see you again in the future.

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