Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 39

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

January 03, 2024

Dealership Rating
Employee Rating

My Experience with Honda Service was Excellent. They were Fast, Efficient & Communicated all of My Needs and Concerns. More

by qvmoore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters , Oscar MELARA

Jan 04, 2024

Honda of Valley Stream responded

That's fantastic to hear! Fast, efficient service with clear communication is what we strive for, and we're thrilled that we met your expectations. Your satisfaction is important to us, and we're here to address any needs or concerns you have in the future. Thank you for choosing our service—we appreciate your support!

January 03, 2024

Dealership Rating
Employee Rating

They suck ghjejrkkrkrkrkdkd dd d. D. SD. D. D d d d d d d. D d. More

by LEXSTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Willie Mejia, Clara Torres , Eduardo Balza, Rich Billingsley, Jorge Ron-Suarez, Daniel Sanchez

Jan 04, 2024

Honda of Valley Stream responded

We are unable to locate you in our system. Please privately respond giving me your name and contact information so that we can address your concerns directly. Thank you!

January 02, 2024

Dealership Rating
Employee Rating

The rep was very professional I believe her name was briyanna. She deserves a promotion. More

by ANDRERUSSELL314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Gary Lin, Gabe Peña , Eduardo Balza, Rich Billingsley, Jorge Ron-Suarez, Daniel Sanchez, Bryanna

Jan 03, 2024

Honda of Valley Stream responded

It's fantastic to hear about your positive experience with Briyanna! We deeply value professionalism in our team members. Thank you for acknowledging her exceptional service, and we'll make sure to recognize her dedication. Please reach out if there is anything additional we can assist you with. Take care!

January 01, 2024

Dealership Rating
Employee Rating

The service rep was nice. He stated that it would be 2 hours although I had an appointment for an oil change and I arrived early. After about 2 hours I checked with the servic More

by tlevrob
Workmanship
Service Time
Recommend Dealer
No
Jan 04, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than a 5-star one. We know your time is valuable and we respect that. Please know we are working to shorten our wait times while still keeping the same high standards for our quality of work. If you need anything else, please don’t hesitate to reach out.

January 01, 2024

Dealership Rating
Employee Rating

Very helpful. They try to find the best resolution. They work quickly and keep you informed during the maintenance process. More

by ricklin41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

Jan 02, 2024

Honda of Valley Stream responded

Thank you for telling us about your positive experience! We're thrilled that our team was helpful and committed to finding the best resolution for you. If there's anything else we can do to assist you or if you have any further feedback, please feel free to reach out.

December 29, 2023

Dealership Rating
Employee Rating

Marcel does a perfect time engaging all customers. The level of detailing provided allows me to make the best decision regarding the services that are immediately needed in order to sustain a highly o More

by careerman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Honda of Valley Stream responded

It's fantastic to hear about your positive experience with Marcel! Your feedback regarding the level of detailing provided to make informed decisions about your vehicle's services is greatly appreciated. Rest assured, we value employees like Marcel and are committed to supporting their continued excellence. Thank you for sharing your feedback, and we'll certainly continue to support and nurture valuable team members like Marcel. Reach out if you need anything.

December 28, 2023

Dealership Rating
Employee Rating

The dealer has a competitive prices, compared to another dealerships. The work was done fast. The waiting room is spacious More

by lennyperelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Honda of Valley Stream responded

It's great to hear that you found our dealership's prices competitive and that the service was done quickly. We aim to provide efficient service without compromising quality. We're also glad you found our waiting room spacious and comfortable—ensuring a pleasant experience while your car is being taken care of is important to us. If there's anything else we can do to improve your visits, feel free to share your thoughts.

December 28, 2023

Dealership Rating
Employee Rating

Excellent service and very helpful with my needs to car maintenance and honest with what needed to be done More

by JETGIRL404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Eduardo Balza, Rich Billingsley, Jorge Ron-Suarez, Daniel Sanchez

Dec 28, 2023

Honda of Valley Stream responded

Thank you for sharing your experience! Providing excellent service and honest guidance on car maintenance needs are our priorities. We're glad we could assist you and ensure your car received the necessary care. If you have any further questions or need assistance in the future, feel free to reach out.

December 28, 2023

Dealership Rating
Employee Rating

Advisor Alex is honest,professional and reliable. Always happy to answer any questions and helpful. More

by gandhi414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Honda of Valley Stream responded

It's great to hear such positive feedback about Advisor Alex! We're glad to have been helpful, and if there's anything else you need or any further questions, don't hesitate to reach out.

December 27, 2023

Dealership Rating
Employee Rating

South Shore Honda has kind staff and very good mechanics. I usually don’t have a problem with their work. More

by BUYDEEBOATLOAD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Honda of Valley Stream responded

Having a kind staff and reliable mechanics makes all the difference. Consistently good service is what we aim for, and we appreciate your trust in our work. If there's anything specific we can do to further improve your experience, please feel free to share your thoughts with us.

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