Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 37

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
981 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.8

981 Reviews

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981 Reviews of Alex Marcel

March 18, 2024

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I like this dealership. Alex Marcel is good person always look out for the customers. More

by Mslack243
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2024

Honda of Valley Stream responded

We're thrilled to hear that you enjoy our dealership! Alex Marcel is indeed an invaluable member of our team, always prioritizing customer satisfaction. Thank you for your kind words, and we look forward to continuing to serve you in the future!

March 17, 2024

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For the past 12 years the staff and service is extremely good no complaints I appreciate the service More

by HARESHDATHDEO
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Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Mar 18, 2024

Honda of Valley Stream responded

We're thrilled to hear that you've had an extremely good experience with our staff and service over the past 12 years. Your satisfaction is our priority, and we appreciate your loyalty and kind words. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we look forward to continuing to serve you for many more years to come!

March 15, 2024

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My car is always fixed right. The people are pleasant. You don’t have to wait long for an appointment More

by HESTEROLYMPIA
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh

Mar 18, 2024

Honda of Valley Stream responded

We're pleased to hear that your car is always fixed correctly and that you find our staff pleasant.. Your satisfaction is important to us, and we appreciate your positive feedback. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future!

March 13, 2024

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Brandon was really hospitable. He was very accommodating of my request for my car to be returned as soon as possible because I had to go to work. He gave me a thorough summary and More

by ASHLEYESTRADA225
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Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Brandon Martinez

Mar 14, 2024

Honda of Valley Stream responded

We're thrilled to hear that Brandon provided you with excellent service and went above and beyond to accommodate your needs! Ensuring that our customers have a positive and convenient experience is always our priority, and we're delighted that Brandon's hospitality and efficiency made a difference for you. Your satisfaction is important to us, and we're glad that you're pleased with the service you received. If you have any further questions or need assistance in the future, don't hesitate to reach out.

March 13, 2024

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Marcel is not only an amazing technician he also has incredible customer service talent! He made me a single mom who knows not cars understand exactly what he needed to do and the exact cost(s) before More

by erikasfranklin
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Recommend Dealer
Yes
Mar 13, 2024

Honda of Valley Stream responded

It's wonderful to hear about your positive experience with Marcel! It's fantastic that he made sure you understood the maintenance work needed and the associated costs. Providing transparency and clarity for our customer is a top goal for us. Your plan to express your gratitude in person is a thoughtful gesture. I'm sure Marcel will appreciate your kind words and acknowledgment of his exceptional service. If you have any more automotive needs or if there's anything else we can assist you with in the future, feel free to reach out. Thank you for sharing your positive experience, and we hope your upcoming appointment goes smoothly!

March 13, 2024

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Intake was efficient, service options were presented clearly, status/progress updates given in a timely manner and all questions answered. More

by ldadsa
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Recommend Dealer
Yes
Mar 13, 2024

Honda of Valley Stream responded

It's wonderful to hear that your time with us was exceptional. Providing timely status/progress updates and addressing all questions contribute to a positive customer experience, and we're glad to hear that was the case for you. If you have any more automotive needs or if there's anything else we can assist you with in the future, feel free to reach out. Thank you for choosing our services, and we appreciate your positive feedback!

March 12, 2024

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Very clean and everyone was very respectful and nice. I would definitely come back here More

by Sheena6592
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Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Briyanna Jones , Jerry Lancaster JR

Mar 12, 2024

Honda of Valley Stream responded

We truly appreciate your positive feedback! It's fantastic to hear that our commitment to cleanliness and providing a respectful and nice atmosphere did not go unnoticed. Your satisfaction means a lot to us, and we're thrilled to know that you would consider returning to our dealership. If there's anything specific you enjoyed about your experience or any suggestions you may have, feel free to share. We look forward to the opportunity to welcome you back in the future!

March 05, 2024

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Excellent service. It was a pleasure to work with such professional and knowledgeable individuals. I would recommend them to others More

by scshepherd
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

Mar 06, 2024

Honda of Valley Stream responded

We're delighted to hear that you received excellent service and had a positive experience with our professional and knowledgeable team. Thank you for your recommendation! If you ever need assistance in the future or have friends and family looking for similar services, we'll be here to help. We appreciate your trust and look forward to serving you or anyone you refer in the future.

February 29, 2024

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I will always comeback to Honda of Valley Stream. The customer service is amazing!! Marcel is THE BEST!! More

by DADDYS2180
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Yes
Feb 29, 2024

Honda of Valley Stream responded

We're honored to have your loyalty, and it's fantastic to hear that you've had such a positive experience with the customer service at Honda of Valley Stream. Marcel will be thrilled to know he has been recognized as "THE BEST." Thank you for your kind words, and we look forward to serving you again in the future. If there's anything specific you appreciate about Marcel or if you have any suggestions for improvement, please feel free to share. We value your feedback!

February 28, 2024

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Service appt was easy and staff was helpful. I loved the texted updates during the appointment.. More

by JENNWALSH805
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Recommend Dealer
Yes
Feb 28, 2024

Honda of Valley Stream responded

We're glad to hear that your service appointment was easy and that you found the staff helpful. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. We appreciate your positive comments and thank you for choosing our services!

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