Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Alex Marcel

Overview Reviews (981)

Contact Me

View All Employees

< View All Employees

Alex Marcel

Alex Marcel | Page 36

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

981 Reviews

Overview Reviews (981)

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.8

981 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Alex Marcel

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

981 Reviews of Alex Marcel

April 03, 2024

Dealership Rating

Employee Rating

Great Customer Service. Very friendly environment. The store was clean however the wait time was longer than usual Very friendly environment. The store was clean however the wait time was longer than usual More

by abaez0731

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

Report | Print

Apr 04, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you received great customer service in a friendly environment during your visit. Our team works hard to ensure a positive experience for all our customers. We apologize for any inconvenience caused by the longer wait time than usual. We're continuously striving to improve our efficiency, and we appreciate your understanding and patience. Thank you for choosing us, and we look forward to serving you again in the future.

April 02, 2024

Dealership Rating

Employee Rating

good well job nice team to work with, nice job and fast service Thank you service Thank you More

by LGNEWYORKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: guys who check cars in

Report | Print

Apr 03, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our team and that you found the service to be fast and efficient. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

April 02, 2024

Dealership Rating

Employee Rating

very easy to schedule and Alex was great. the updated service center is excellent. happy with service. the updated service center is excellent. happy with service. More

by LESSCALA2014

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 03, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that scheduling with us was easy and that Alex provided you with great service! Our updated service center is designed to enhance your experience, and we're delighted that you're happy with the service you received. Thank you for choosing us, and we look forward to serving you again in the future!

April 02, 2024

Dealership Rating

Employee Rating

Always great service. Alex is always professional and helpful. Customer waiting area is clean and comfortable. Alex is always professional and helpful. Customer waiting area is clean and comfortable. More

by mel.t.woodley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you've consistently received great service with us! Providing professional and helpful assistance is a priority, and we're glad Alex has been able to deliver that for you. It's also fantastic to know that you find our customer waiting area clean and comfortable—we aim to create a welcoming environment for all our customers. Thank you for your positive feedback, and we appreciate your continued support. If you ever need anything in the future, please don't hesitate to reach out.

April 02, 2024

Dealership Rating

Employee Rating

I would like to say keep up the Great work and your Hospitality and 👍🏿 up to the people that work there. Hospitality and 👍🏿 up to the people that work there. More

by VITOMENAGE107

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 02, 2024 -

Honda of Valley Stream responded

Thank you very much for your kind words and encouragement! We're thrilled to hear that you've been pleased with the work of our team members. Providing excellent service to our customers is our top priority, and we're grateful for your recognition. We'll definitely keep up the great work, and we'll make sure to pass along your positive feedback to our team. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

April 01, 2024

Dealership Rating

Employee Rating

Alex Marcell is very knowledgeable about his job. I appreciate the service I received from valley stream. I appreciate the service I received from valley stream. More

by mesmiie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters

Report | Print

Apr 01, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with Marcell and our team at Valley Stream. Providing knowledgeable and top-notch service is always our goal, and we're glad to hear that we met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and your business!

April 01, 2024

Dealership Rating

Employee Rating

Always a pleasure working with Mark Skawinski, the service advisor, and Eddie the mechanic who worked on my Pilot. My pilot always comes out a lot better then it went in. service advisor, and Eddie the mechanic who worked on my Pilot. My pilot always comes out a lot better then it went in. More

by JPAPL (Joseph Papalia)

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brittany Brown, Clara Torres, Mark Skawinski , Mechanic who worked on my Pilot, Eddie

Report | Print

Apr 01, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience with Mark and Eddie! Providing top-notch service to our customers is our priority, and we're glad to have exceeded your expectations. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing us for your automotive needs!

March 28, 2024

Dealership Rating

Employee Rating

Very efficient . He told me everything I need to know. He answered all my questions He told me everything I need to know. He answered all my questions More

by vcm2928

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones, Brandon Martinez

Report | Print

Mar 29, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a very efficient and informative experience! Providing clear explanations and answering all your questions is important to us, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

March 20, 2024

Dealership Rating

Employee Rating

I had a great experience with the dealership. The process of giving my car and getting seen by an associate was quick and easy. Which was very surprising to me, I’ve been to other dealership shop The process of giving my car and getting seen by an associate was quick and easy. Which was very surprising to me, I’ve been to other dealership shops and have had terrible service. Mr Marcel is very professional and answered any questions i had. He is very prompt on replying to the text message update, and was a big help. Highly recommend! More

by henryfromero94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 21, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience at our dealership! Providing quick and efficient service is always our goal, and we're glad Mr. Marcel was able to assist you promptly and professionally. Thank you for recommending us, and if you have any further questions or need assistance in the future, don't hesitate to reach out.

March 19, 2024

Dealership Rating

Employee Rating

The dealership was well organized and answered any questions I had they attended to all my needs questions I had they attended to all my needs More

by SUNNYBOY127

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 20, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you found our dealership well-organized and that we were able to address all your questions and needs. Customer satisfaction is our top priority, and we're glad we could assist you effectively. Thank you for choosing us, and we look forward to serving you again in the future!