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Alex Marcel

Overview Reviews (981)

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Alex Marcel

Alex Marcel | Page 26

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

981 Reviews

Overview Reviews (981)

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.8

981 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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981 Reviews of Alex Marcel

September 28, 2024

Dealership Rating

Employee Rating

I cannot say enough about the persons that I worked. They were knowledgeable about the problem with the with a new car and fixed it quickly They were knowledgeable about the problem with the with a new car and fixed it quickly More

by hinlen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

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Sep 30, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that our team was knowledgeable and able to quickly resolve the issue with your new car. We appreciate your trust in us and look forward to assisting you in the future!

September 28, 2024

Dealership Rating

Employee Rating

I give Alex Marcell a five star rating. The service at Honda is excellent. I look forward to having my vehicle serviced there. The service at Honda is excellent. I look forward to having my vehicle serviced there. More

by mesmiie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Alex Marcel and our service team provided you with an excellent experience. Your five-star rating means a lot to us, and we look forward to servicing your vehicle again in the future!

September 26, 2024

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Employee Rating

It was a great place to have my car serviced . Very efficient and helpful staff . Very efficient and helpful staff . More

by bracha

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

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Sep 27, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a great experience with our efficient and helpful staff during your car service. We look forward to serving you again!

September 26, 2024

Dealership Rating

Employee Rating

Marcel and his team always provide exceptional customer service whenever i have to bring in my car. He treats us like family members and I always feel at ease and a strong trust has been established over t service whenever i have to bring in my car. He treats us like family members and I always feel at ease and a strong trust has been established over the years. Keep up the GREAT WORK!!!! Thanks a Million!!! More

by NAZIA.BOKHARI20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 27, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Marcel and his team have earned your trust and consistently provide you with exceptional service. We look forward to continuing to treat you like family and appreciate your continued support!

September 25, 2024

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Employee Rating

Great service Alex Marcel is excellent Explains what services you need to Maintain your vehicle. services you need to Maintain your vehicle. More

by bh4860

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 26, 2024 -

Honda of Valley Stream responded

We're glad to hear that Alex Marcel provided excellent service and helped explain the necessary maintenance for your vehicle. We look forward to continuing to assist you!

September 24, 2024

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Employee Rating

Always a pleasant visit,amazing customer service,always on time,and amazing car service,and free coffee lol on time,and amazing car service,and free coffee lol More

by abenabi0806

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

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Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you consistently have a pleasant experience with us. We look forward to serving you again!

September 21, 2024

Dealership Rating

Employee Rating

Alex Marcel is the best service rep. He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And al He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And always gets it right the first time. More

by JOZONE113

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

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Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Alex consistently provides such excellent service and takes care of everything the first time. We appreciate your feedback and look forward to serving you again!

September 20, 2024

Dealership Rating

Employee Rating

Clean, fast service, representative Mark was a true gentleman and very knowledgeable, gave up to minute status. Good coffee, also. gentleman and very knowledgeable, gave up to minute status. Good coffee, also. More

by ANDREW.SELLINO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

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Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Mark provided excellent service and kept you informed throughout the process. It's great to know you enjoyed the coffee as well! We look forward to serving you again soon.

September 17, 2024

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Employee Rating

The workers are very attentive & willing to help to the best they can. My sales Rep was Kazi, BEST REP EVER!! best they can. My sales Rep was Kazi, BEST REP EVER!! More

by Simone

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gabe Peña, Mark Skawinski, Kazi Kamal , Jerry Lancaster JR

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Sep 18, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Kazi and the team provided such attentive service. We'll pass along your kind words, and we look forward to assisting you again in the future!

September 17, 2024

Dealership Rating

Employee Rating

This place is very professional and they are very well run even down to the guys that valet and wash the cars. The women that work at the cashier are also very nice and personable. run even down to the guys that valet and wash the cars. The women that work at the cashier are also very nice and personable. More

by DGIETSCHIER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

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Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're happy to hear that you had a great experience with our professional team, from the valet and car wash staff to the cashier. We appreciate your kind words and look forward to serving you again!