Very clean and run efficiently problem was that some of
my concerns were not addressed. They did get CarPlay to work, but now it doesn’t work again and I still can’t hook my phone up to the car.
my concerns were not addressed. They did get CarPlay to work, but now it doesn’t work again and I still can’t hook my phone up to the car.
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by jakehetzel
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2024 -
Honda of Valley Stream responded
Thank you for your feedback. We’re glad to hear you found our facility clean and efficient, but we apologize that some of your concerns weren’t fully addressed, especially with CarPlay. Please reach out to us so we can resolve this issue and ensure your phone is properly connected. We appreciate your patience and are committed to making it right! 516-812-5302
Service is good.
Everything is great except it took too long to get the vehicle back.
Everything is great except it took too long to get the vehicle back.
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by ELLIEJIANG0801
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2024 -
Honda of Valley Stream responded
We're glad to hear that you found the service good overall. We apologize for the longer-than-expected wait time and appreciate your patience. We’ll work on improving the timing for future visits to make your experience even better!
Carla is the best.
I love seeing her when I visit. She takes very good care of me. She lets me know what is happening when she thinks I’m waiting too long . The service
I love seeing her when I visit. She takes very good care of me. She lets me know what is happening when she thinks I’m waiting too long . The service area is always clean. Everyone with whom I come in contact with are so friendly and polite. I made it my business to come here instead of where I purchased my car because of the way I am treated here. I would recommend this service station to anyone who has a Honda.
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by peppermintea55
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2024 -
Honda of Valley Stream responded
Thank you for your wonderful feedback! We're so glad to hear that Carla treats you with kindness and professionalism. We appreciate your kind words about the team and the service area, and we look forward to seeing you again!
Marcel is helpful and accomodating.
Listen very carefully to customer needs and problem of the car.
Listen very carefully to customer needs and problem of the car.
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by KAHRL_28
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2024 -
Honda of Valley Stream responded
We're happy to hear that Marcel was attentive was professional and accommodating. We appreciate your trust and look forward to assisting you again!
Marcel is a pleasure to work with.
He is very knowledgeable and understanding.
From the time you walk in and get the vehicle serviced takes awhile.
I guess if I would of made an appo
He is very knowledgeable and understanding.
From the time you walk in and get the vehicle serviced takes awhile.
I guess if I would of made an appointment, it would of taken less time for the service.
They have a nice waiting area.
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by aimaim64
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Honda of Valley Stream responded
We're glad to hear that Marcel provided knowledgeable and understanding service. We appreciate your patience during the visit and are happy you found our waiting area comfortable. We look forward to serving you again, and booking an appointment next time might help speed things up!
Very good atmosphere while waiting for car.
Job was done in reasonably good time, with an explanation of various service and charges.
Job was done in reasonably good time, with an explanation of various service and charges.
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by rgdeen0424
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Honda of Valley Stream responded
We're glad to hear you enjoyed the your time with us. We appreciate your trust and look forward to serving you again!
I had an exceptional experience at [Honda of Valley
Stream, and I owe it all to Clara from the service department! From the moment I arrived, Clara made sure everything went smoothly. She was incredibl
Stream, and I owe it all to Clara from the service department! From the moment I arrived, Clara made sure everything went smoothly. She was incredibly professional, knowledgeable, and went out of her way to ensure I was well-informed throughout the entire process.
Clara took the time to listen to my concerns, explained all the details clearly, and provided great recommendations without any pressure. She made the entire service experience stress-free and easy. It’s rare to find someone who is both so efficient and genuinely caring about customer satisfaction, but Clara truly stands out.
I highly recommend Honda Valley Stream for their outstanding service, and especially Clara for going above and beyond. I’ll definitely be coming back!
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by V. Polanco
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2024 -
Honda of Valley Stream responded
We appreciate you sharing your wonderful experience! We're thrilled to hear that Clara provided such exceptional service and made your visit stress-free and enjoyable. We appreciate your high recommendation and look forward to welcoming you back in the future!
She was excellent in dealing my concern about my car.
And also those mechanics that serviced my car are well fast
And also those mechanics that serviced my car are well fast
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by melchorbogartancheta
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2024 -
Honda of Valley Stream responded
We're glad to hear that Clara addressed your concerns so effectively and our mechanics provided quick service. We appreciate your trust and look forward to serving you again in the future!
All staff I met in Honda valley stream service center are
nice , helpful fast and professional. !
nice , helpful fast and professional. !
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by sophiesun2013
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2024 -
Honda of Valley Stream responded
Thank you for your feedback! We're thrilled to hear that you had a positive experience with our team at Honda Valley Stream. It's great to know that everyone you encountered was helpful, efficient, and professional. We look forward to serving you again!
I came in with a scheduled appointment for inspection and
oil change and it took 3.5 hours to get done. Unacceptable
oil change and it took 3.5 hours to get done. Unacceptable
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by MCANLASRN75
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2024 -
Honda of Valley Stream responded
We do apologize for the wait. During your appointment time, we experienced an issue with our NYS machine printer and it caused a delay in getting the inspection done. We value your time and hope you will come visit us again.