Alex Folz

Service is great. Always done in a reasonable time. Always keep me apprised of what’s going on and get my approval for anything not originally scheduled.. Always done in a reasonable time. Always keep me apprised of what’s going on and get my approval for anything not originally scheduled.. More

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They were efficient and professional , friendly with the with upmost care. They took care of my car with every step of the way. with upmost care. They took care of my car with every step of the way. More

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Appreciate the exceptional customer experience at Mercedes-Benz of Hagerstown. Our thanks to Barry London for assisting us with our recent purchase. Barry is a delight to work with, he’s very knowled Mercedes-Benz of Hagerstown. Our thanks to Barry London for assisting us with our recent purchase. Barry is a delight to work with, he’s very knowledgeable, personable, and patient. MB service techs and personnel are also outstanding. Highly recommend this dealership. More

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We have been getting great service with Alex at Hagertown Mercedes since 2013 with this car and 2007 with the ML. The services are thorough and getting pickups and loaners a great extra. Mercedes since 2013 with this car and 2007 with the ML. The services are thorough and getting pickups and loaners a great extra. More

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Alex, who handles my E-430 Mercedes, always pleasant and so helpful, took care of my car and fixed it swiftly. I have been driving this car for almost 24 years and drives like a new car. Outstanding servi so helpful, took care of my car and fixed it swiftly. I have been driving this car for almost 24 years and drives like a new car. Outstanding service, no complaints. More

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We have been customers for more than 20 years. Staff at the Mercedes Hagerstown are very nice to deal with. Staff at the Mercedes Hagerstown are very nice to deal with. More

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Alex always makes me feel good when I come to do service he has excellent customer service friendly good employee I can count on Alex Folz no worries the ladies at the desk are always treating me with digni he has excellent customer service friendly good employee I can count on Alex Folz no worries the ladies at the desk are always treating me with dignity respectful overall I’m happy with the service More

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I have bought many cars over the years and Barry is the best agent that I have ever dealt with. EVER!!! best agent that I have ever dealt with. EVER!!! More

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He took great care of us and got us the car we wanted. He and the rest of the management staff gave us a great and affordable deal on a great car. We can’t say enough about everybody at the dealership. He and the rest of the management staff gave us a great and affordable deal on a great car. We can’t say enough about everybody at the dealership. The service department is first rate. Marty and Alex are wonderful. Justin and his people are all top notch as is the whole administrative service staff. We have and will continue to recommend this dealership to anyone who wants to purchase or lease a quality automobile. More

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Kyle was ever so helpful in helping us decide on a car taking into consideration our needs! He is a paramount professional who even spent hour or greater orienting me to the many add on options on my be taking into consideration our needs! He is a paramount professional who even spent hour or greater orienting me to the many add on options on my beautiful car. He made the whole process seamless! I Also want to add, I have had 15 yrs of outstanding service headed by Alex on my 2009 mercedes I look forward to many more. Thank you Lori A Manilla More

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