Alex Folz
Alex Folz at Mercedes-Benz of Hagerstown
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Alex Folz

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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5.0
197 Reviews
5.0

197 Reviews

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197 Reviews of Alex Folz

December 22, 2024

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Appreciate the exceptional customer experience at Mercedes-Benz of Hagerstown. Our thanks to Barry London for assisting us with our recent purchase. Barry is a delight to work with, he’s very knowled More

by mimiwv777
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Purchase Time
Finance Experience
Recommend Dealer
Yes

December 20, 2024

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We have been getting great service with Alex at Hagertown Mercedes since 2013 with this car and 2007 with the ML. The services are thorough and getting pickups and loaners a great extra. More

by moosaki
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 20, 2024

Mercedes-Benz of Hagerstown responded

Thank you for your continued trust in Mercedes-Benz of Hagerstown since 2007! We're delighted to hear that Alex and our team have consistently provided thorough service, along with convenient pickups and loaners. We look forward to serving you again in the future!

December 05, 2024

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Alex, who handles my E-430 Mercedes, always pleasant and so helpful, took care of my car and fixed it swiftly. I have been driving this car for almost 24 years and drives like a new car. Outstanding servi More

by benz1986
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Workmanship
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Recommend Dealer
Yes
Dec 06, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Alex provided outstanding service for your E-430 at Mercedes-Benz of Hagerstown. Thank you for sharing such a positive experience with us!

November 26, 2024

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We have been customers for more than 20 years. Staff at the Mercedes Hagerstown are very nice to deal with. More

by Christina.denale
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Justin Harbert, Marty Gillions , Jeff Leininger

Nov 27, 2024

Mercedes-Benz of Hagerstown responded

Christina, thank you for your loyalty and kind words about the team at Mercedes-Benz of Hagerstown! We hope you'll stick with us for another 20 years.

October 25, 2024

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Alex always makes me feel good when I come to do service he has excellent customer service friendly good employee I can count on Alex Folz no worries the ladies at the desk are always treating me with digni More

by Paul
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Mercedes-Benz of Hagerstown responded

Paul, we're delighted to hear that Alex and our team at Mercedes-Benz of Hagerstown consistently provide you with excellent service. Your satisfaction is important to us, and we appreciate your kind words!

October 18, 2024

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I have bought many cars over the years and Barry is the best agent that I have ever dealt with. EVER!!! More

by cem1946
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Barry provided such exceptional service at Mercedes-Benz of Hagerstown! Thank you for sharing your experience, and we hope you enjoy many great drives ahead.

October 01, 2024

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He took great care of us and got us the car we wanted. He and the rest of the management staff gave us a great and affordable deal on a great car. We can’t say enough about everybody at the dealership. More

by Lannonmr2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Mercedes-Benz of Hagerstown responded

Lannon, we're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Hagerstown. Thank you for recommending us and sharing your kind words about Marty, Alex, Justin, and the rest of our staff! Enjoy your new car!

September 21, 2024

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Kyle was ever so helpful in helping us decide on a car taking into consideration our needs! He is a paramount professional who even spent hour or greater orienting me to the many add on options on my be More

by lamanilla
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stonebraker, Kyle Swanson

Sep 23, 2024

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience! We're delighted to hear that Kyle and Alex provided exceptional service at Mercedes-Benz of Hagerstown. Enjoy your beautiful new car, and we look forward to continuing our relationship with you!

August 15, 2024

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Alex and the service department at this dealership is first rate. I consistently receive excellent service and communication. More

by marleneyoung99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Mercedes-Benz of Hagerstown responded

Marlene, we're delighted to hear that Alex and our service department at Mercedes-Benz of Hagerstown consistently provide you with excellent service. Thanks for the kind words!

July 15, 2024

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I have been a loyal customer here for the past 30 years simply because this dealership is “The best of the best!” More

by queenbee3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

Mercedes-Benz of Hagerstown responded

Thank you for being a loyal customer for the past 30 years! We're honored to be considered "The best of the best" at Mercedes-Benz of Hagerstown. Your continued support means everything to us!

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