Aleiah Brown | Page 11

My advisor was great and friendly and helpful very professional made feel welcome great waiting room professional made feel welcome great waiting room More

by Terry14691469 Verified Customer Verified Customer

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Every one their is so friendly and service department does an excellent job. I would highly recommend Russ Darrow. does an excellent job. I would highly recommend Russ Darrow. More

by ROSETRIPOLI123 Verified Customer Verified Customer

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Very good. Professional service. Rowley is awesome, as well as Racheal. I always return. Convenient Professional service. Rowley is awesome, as well as Racheal. I always return. Convenient More

by MSEVANS988 Verified Customer Verified Customer

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very poor customer service would not recommend the service from the person i had so hate i went to her service from the person i had so hate i went to her More

by sheniqua c Verified Customer Verified Customer

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I have been going to Darrow Honda for my Honda service since 2011 and have never been disappointed. The service attendants always greet me promptly and with a smile. They keep me informed during the servi since 2011 and have never been disappointed. The service attendants always greet me promptly and with a smile. They keep me informed during the service process and follow up to make sure I understand what was done with my car and any future maintenance it may need. The prices are fair and transparent. I have bought seven Honda's from Darrow during this time period and have appreciated their service department’s commitment to excellence. More

by Luvmyhondas Verified Customer Verified Customer

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Very friendly and knowledgeable staff. Process was efficient and I was confident that my car was in capable, caring hands. Process was efficient and I was confident that my car was in capable, caring hands. More

by caitjacek Verified Customer Verified Customer

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The staff is very helpful and takes great care of my Honda CR V e saw ch time. Honda CR V e saw ch time. More

by Annie F Verified Customer Verified Customer

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Got me in on a Sunday afternoon for rear brake issue, reviewed all costs ahead of time, and had me out by close time. Excellent service! reviewed all costs ahead of time, and had me out by close time. Excellent service! More

by Art S. Verified Customer Verified Customer

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The people seem friendly, but the efficiency is garbage. I've been in for a simple oil change and it ended up taking two hours. I know for a fact that it only takes 10 minutes for an oil change. On another I've been in for a simple oil change and it ended up taking two hours. I know for a fact that it only takes 10 minutes for an oil change. On another occasion, I had my car in for an oil change and a transmission fluid change and was quoted 3.5 hours. It took a total of 5 hours to complete. When I asked why it took so long, I was told there was only one technican working for ALL the cars. However, I knew this was a lie because I had counted a total of 3 technicians that day walking around. The amount of time it takes to do simple tasks is completely inefficient and unacceptable. Not only that, but they said that I had to pay a $50 "garage fee" that was non-negotiable. I'm sorry, but it does NOT cost $50 to recycle or dispose of parts, especially a few bottles of oil or liquid. Long story short......don't trust a dealership for quality work. They are too expensive and take too long to do anything! More

by nateks0492 Verified Customer Verified Customer

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Always keep me informed about the status of my vehicle and explain everything they are doing with good pricing and explain everything they are doing with good pricing More

by teirney Verified Customer Verified Customer

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