Adam Romano
Adam Romano at Rallye BMW
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Adam Romano

Senior Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
752 Reviews

Thank you for entrusting the service team at Rallye BMW with your vehicle. We value each and every customer, and do everything possible to exceed your expectations. My career in the automotive business started 29 years ago. I became a member of the Rallye family in 2013. Known for being honest, friendly, and reliable, I have built great relationships over the years, with my coworkers and guests. When I’m not working, I love to spend time with my beautiful wife and our family. I studied at New York University and am a Certified NYS Real Estate Broker. I look forward to meeting you and providing you with exceptional service!

Dealership Experience

11 yrs, 4 mos

Industry Experience

29 yrs, 4 mos

Languages Spoken

English English

4.8

752 Reviews

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752 Reviews of Adam Romano

December 19, 2024

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Employee Rating

My entire experience with Rally was satisfying from beginning to end.. l am totally happy for you to provide car service..That’s a first class act👏🏾👏🏾🥰🥰🥰Remember Jesus is the reason for the seas More

by Sharon Brown
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2024

Rallye BMW responded

Sharon, thank you for sharing your experience and kind words about David! We're thrilled to hear that you're satisfied with our service. Given the content of your review, it seems that your 3-star rating may have been accidental, but if there is anything we can do to assist you, please don't hesitate to get in touch. Merry Christmas and peace to you as well! Chris Blanco - Service Manager - 516-833-4862

December 18, 2024

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Very good service, excellent advisor, would recommend your services to future clients, thank you so much for being professionals. More

by jcole9976
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Recommend Dealer
Yes
Dec 18, 2024

Rallye BMW responded

Thank you for recommending Rallye BMW! We're glad to hear our team provided excellent service. We appreciate your support and look forward to serving future clients with the same professionalism!

December 18, 2024

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Adam and I believe it was Gen we’re both outstanding from start to finish. I would highly recommend these employees are hard working, dedicated and self starters. Thanks for a wonderful experience More

by mark.reisig
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Recommend Dealer
Yes

Other Employees Tagged: Gen?- lovely on the phone and set appt

Dec 19, 2024

Rallye BMW responded

Thank you for sharing your positive experience with Adam and Gen at Rallye BMW, Mark! We're delighted to hear they provided outstanding service from start to finish. We appreciate the recommendation and look forward to serving you in the future!

December 16, 2024

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People and service are amazing, however, there's a definitely a shortage of loaner cars. More

by Adam
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Recommend Dealer
Yes

Other Employees Tagged: George Javier, Matthew Carlson

December 16, 2024

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Very satisfied with the service! And reliability of staff especially my advisor Adam Extremely heloful More

by MEEKERSALESINC
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz , Aa

Dec 16, 2024

Rallye BMW responded

We're delighted to hear that Adam and the team at Rallye BMW provided you with reliable and helpful service! Thank you for sharing your positive experience.

December 15, 2024

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The estimate of $15000 for services was ridiculous for a 15-minute Inspection, which didn't pinpoint any part problem instead generalized everything I waisted $150 paid for the discounted inspection fee on More

by AYAZ_KHAN825
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Recommend Dealer
Yes
Dec 16, 2024

Rallye BMW responded

Ayaz, I'm sorry to hear about your experience with our inspection service. We strive for transparency and accuracy in our estimates, so it's concerning that we fell short here. If you'd like to discuss this further or have any other questions, please feel free to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

December 13, 2024

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Chris Krahly is excellent. Straightforward and consistent Adam helped with my new BmW - also excellent knowledge clear explanations. More

by jean.kendall100
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Recommend Dealer
Yes
Dec 13, 2024

Rallye BMW responded

Jean, we're delighted to hear that Chris and Adam provided you with excellent service at Rallye BMW. Thank you for sharing your experience!

December 10, 2024

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The team is caring and makes you feel comfortable when your car is in their hands. Communication and wait time is also very good More

by DPLEZ
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Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Dec 11, 2024

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW made you feel comfortable and provided excellent communication. Thank you for sharing your experience with us!

December 09, 2024

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Pleasant and reliable staff for maintenance repairs and overall service is excellent. Rallye BMW Westbury NY More

by Michael Lutchmidat
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Recommend Dealer
Yes

Other Employees Tagged: David Diaz, Frank Trotta

Dec 09, 2024

Rallye BMW responded

Michael, we're delighted to hear that you found our staff pleasant and reliable at Rallye BMW. Thank you for sharing your positive experience with us!

December 08, 2024

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I found my contact at Ralleye to be rude and condescending. I don’t remember each person’s name The person who handled my appointment was the one who was very rude. The manager I spoke to whe More

by WVmarsalise
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Recommend Dealer
Yes
Dec 11, 2024

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW. We're sorry to hear about the initial interaction but are glad our manager was able to assist you positively. Your feedback is important, and we'll address this internally to improve future experiences.

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