Incredible Service and Outstanding Dedication! - Randolcyn
Incredible Service and Outstanding Dedication!
First and most importantly, my recent experience at DARCARS Lexus of Greenwich was nothing short of an amazing miracle in process. I have purchased many cars throughout my lifetime, and this experience was by far the best. Typically, I approach car purchases with reluctance or even apprehension—it’s on my list of least favorite things to do. This time was completely different. From the moment I arrived, I felt valued as a person, not just another sale. The team’s attention to detail and care showed me that their priority was ensuring I drove away with the car that was perfect for me.
A huge thank-you to Brooke Jessup-Labonte, who showed incredible patience and commitment throughout the process. When I decided to sell my old car through CarMax, Brooke took it upon himself to help me every step of the way—even driving my car through heavy traffic and staying until all the details were finalized. His kindness and problem-solving made what could have been a stressful day smooth and hassle-free.
The entire team, including Dave Miller (Manager), Andreas Tsirikos (GM), and Michael Tuzzio (Manager), worked seamlessly together to make the experience not only easy but enjoyable. They are clearly focused on delivering the kind of service that matches Lexus's reputation for quality and innovation.
Lexus is known for its commitment to excellence—whether in their cars or their customer experience—and DARCARS Lexus of Greenwich truly lives up to that standard. If you're in the market for a vehicle, I can’t recommend them enough. They don’t just sell cars—they make sure you leave feeling confident and valued. I know exactly where I’ll buy my next car: DARCARS Lexus of Greenwich.
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