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Lexus of Watertown
Watertown, MA
2,093 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2025 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,093 reviews
September 08, 2026
This is our 3rd Lexus we have purchased from Kevin Silva at Lexus of Watertown. Kevin is the only salesperson we will work with to buy a car. He is friendly, knowledgeable, honest and patient helping us fin at Lexus of Watertown. Kevin is the only salesperson we will work with to buy a car. He is friendly, knowledgeable, honest and patient helping us find the right car for me! He made the entire process easy, enjoyable, and believe it or not~fun (even placing the huge red bow on my new RX 350!)! The fact that we've continued to come back to Kevin says it all, even though there is a closer dealership to where we live. We truly appreciate his excellent service and highly recommend him to anyone in the market for a Lexus. Kevin is a true asset to your company! More
by Alan and Debbi
Employees Worked With
September 04, 2026
Excellent Experience with Kevin! We had an amazing car buying experience thanks to Kevin Silva. He was incredibly welcoming, professional, and took the time to answer all of our ques We had an amazing car buying experience thanks to Kevin Silva. He was incredibly welcoming, professional, and took the time to answer all of our questions clearly and patiently. Kevin truly made the entire process feel personal, stress free, and enjoyable. If you are looking for an honest, knowledgeable, and genuinely friendly sales consultant, we highly recommend asking for Kevin. We love our new Lexus and couldn't be happier with the outstanding service we received! More
by Sunny
Employees Worked With
September 01, 2026
Kevin Silva went above and beyond to make sure that the process of buying a new Lexus was smooth and so pleasant! He followed up with the same attention to detail even after the purchase to make sure that process of buying a new Lexus was smooth and so pleasant! He followed up with the same attention to detail even after the purchase to make sure that my insurance was looped in correctly and that I was able to pick up my car quickly! More
by JS17
Employees Worked With
September 01, 2026
We have bought 4 other cars at this dealership and have always had an amazing experience! always had an amazing experience! More
by amabbott65
September 01, 2026
Went to Lexus of Watertown for my last three leases and have never had a bad experience. Worked with Ussa this time around and was blown away by the level of service. It's rare to go to a car dealership an have never had a bad experience. Worked with Ussa this time around and was blown away by the level of service. It's rare to go to a car dealership and feel cared for, but Ussa made it happen! Would definitely recommend. More
by abby c
Employees Worked With
September 01, 2026
Kevin Silva is very professional and goes above and beyond for his guest. Thanks Kevin. And thank you Lexus of Watertown. beyond for his guest. Thanks Kevin. And thank you Lexus of Watertown. More
by Mmuraca
Employees Worked With
September 01, 2026
Very efficient and smooth buying process at Lexus of Watertown. The sales department (Kevin Silva) was very responsive, knowledgable, and hands-on. Watertown. The sales department (Kevin Silva) was very responsive, knowledgable, and hands-on. More
by dennis
Employees Worked With
September 01, 2026
The service at this dealership is fantastic, both with my initial contact via the website and in person with John Barstow. I honestly never felt pressured and the car was delivered as promised. John made sur initial contact via the website and in person with John Barstow. I honestly never felt pressured and the car was delivered as promised. John made sure I knew how to use all the bells and whistles before I left the lot. I look forward to using this dealership for service as well. More
by KMT
Employees Worked With
September 01, 2026
I had an amazing experience purchasing my new car. The team's communication was outstanding. We worked with Danny and he is the best. The team's communication was outstanding. We worked with Danny and he is the best. More
by dswint
Employees Worked With
August 31, 2026
Had a great experience buying a car here! Kevin Silva was outstanding- so responsive and helpful as we test drove and purchased. Alex Abutaleb was incredibly kind, efficient and knowledgeab Kevin Silva was outstanding- so responsive and helpful as we test drove and purchased. Alex Abutaleb was incredibly kind, efficient and knowledgeable in walking us through the financial aspects of the purchase. I'd been looking for several months and was really impressed by this team! More
by J
