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Herb Chambers Lexus of Sharon
Sharon, MA
5,355 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,355 reviews
June 06, 2024
Just completed my 5000 mile service and am extremely pleased with the level of customer service I received. The entire staff was beyond helpful and very professional. Thank you to all… pleased with the level of customer service I received. The entire staff was beyond helpful and very professional. Thank you to all… More
by Mark Folan
Helpful June 05, 2024
My car came in with less than 19,000 miles. I was asked if I wanted an oil change. When I arrived at home I was wondering why I was not offered the 20,000 mile maintenance instead of paying f I was asked if I wanted an oil change. When I arrived at home I was wondering why I was not offered the 20,000 mile maintenance instead of paying for an oil change and tire rotation. A bit befuddled that this was nor recommended.o More
by C.C.W
Employees Worked With
June 05, 2024
This dealership provided ample car selection, and professional personnel. Their facility was clean and spacious. professional personnel. Their facility was clean and spacious. More
by alliedsupplyofne
June 05, 2024
I recently had the pleasure of purchasing my first EV from an outstanding salesman, Jean. His knowledge, professionalism, and genuine concern for my needs made the entire process smooth and enjoyable. from an outstanding salesman, Jean. His knowledge, professionalism, and genuine concern for my needs made the entire process smooth and enjoyable. From the moment I walked into the dealership, he made me feel welcome and valued. He took the time to understand my needs and preferences. His expertise was evident as he explained the features and benefits of each model, helping me make an informed decision. What impressed me most was his honesty and transparency. He was upfront about the pricing and financing options, ensuring there were no hidden surprises. His dedication to customer satisfaction was evident in his willingness to go the extra mile to secure the best deal for me. Moreover, his after-sales service has been exemplary. He has been readily available to answer any questions and address any concerns, reaffirming my confidence in my purchase. In conclusion, this was by far the best car buying experience I've had, thanks to the exceptional service provided by the salesman. I highly recommend him to anyone in the market for a new vehicle. His commitment to customer satisfaction and his extensive knowledge of the industry truly sets him apart. We will be back to replace our other Lexus RX in 2025 and we will look for Jean. More
by paulsimoes2
June 05, 2024
Excellent service as always. Scheduling is easy. Work completed on time and issues explained clearly. Scheduling is easy. Work completed on time and issues explained clearly. More
by rbroughton13
June 05, 2024
Excellent customer service! The service staff and the lady manning the cafe treated me like a valued guest. The service staff and the lady manning the cafe treated me like a valued guest. More
by Belinda
Employees Worked With
June 04, 2024
Check in was smooth. The advisor quickly processed the work order and the work was completed on time and in good order. Great place to have car serviced The advisor was g The advisor quickly processed the work order and the work was completed on time and in good order. Great place to have car serviced The advisor was great. More
by mazzarella
June 02, 2024
Xavier, our salesperson, was professional and polite, attentive to our needs, he listened to us, the process was quick and painless, the dealership made the process easy, no games and the final price wa attentive to our needs, he listened to us, the process was quick and painless, the dealership made the process easy, no games and the final price was exactly as negotiated. The dealership’s comfortable waiting room and cafeteria well stocked with food and beverages, providing excellent service, gave us the opportunity to relax and discuss our options before we reached our final decision on the acquisition of a vehicle that met all of expectations and requirements. More
by Agnes
June 01, 2024
Robert Williams was great! He asked and listened to me explain exactly what I wanted for my next vehicle and made it possible. I appreciate his business and patience. He was ve He asked and listened to me explain exactly what I wanted for my next vehicle and made it possible. I appreciate his business and patience. He was very attentive and professional. I’ll be seeing him again in a few years!! Overall great experience and will definitely be referring people! More
by Mel
