Earl Ko

I’ve been a customer at Herb Chambers Lexus of Sharon for over eight years, and my new SUV is the third vehicle I’ve bought there. I came in for service this time and ended up upgrading. I loved my 2024 RX, over eight years, and my new SUV is the third vehicle I’ve bought there. I came in for service this time and ended up upgrading. I loved my 2024 RX, but I’d been thinking about getting something bigger. I didn’t plan to make the decision that day, but the experience felt comfortable from start to finish. I had room to ask questions and talk things through, and I never felt pushed. James Golden is the person I always go to when I’m buying a car. He knows me and understands what I’m looking for. I see him when I come in for service, and he always remembers my name, even with my Greek last name. Monica Paz takes care of me at my service appointments. She walks me through every detail and follows up to make sure everything is taken care of. Lenny Goldwasser always greets me with a smile and finds a way to help. This was my first time working with Earl Ko in Finance, and he made that final part of the process easy. I told him I didn’t want extra products or charges that hadn’t been explained to me from the beginning. He understood, walked me through everything, and made sure I felt comfortable. I also want to thank Bel Richiez. She wasn’t part of the negotiation; she just happened to be there at the right moment. I was looking at the SUV and thinking it over when she complimented it. Her upbeat energy lifted my mood and brought back the excitement I felt about the car. I’ve loved her enthusiasm since the first time I met her. Even when a visit takes a few hours, the atmosphere makes it pleasant. I was able to get work done in the café area, and the coffee was good and the Wi-Fi was super fast. For me, the difference is that I don’t just go there to buy or service a car. I look forward to seeing this team. If you want a dealership where you feel heard, welcomed, and cared for, I recommend Lexus of Sharon. More

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The entire experience was excellent and satisfying. Jim Golden was indeed outstanding: helpful, attentive, professional but personable, and available. Our questions were answered. We found the kind of Jim Golden was indeed outstanding: helpful, attentive, professional but personable, and available. Our questions were answered. We found the kind of car we were looking for. We would certainly again look to this dealership when the need arises. More

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A Great experience! I worked with Sean previously on the car I was about to trade in. Sean sat patiently with us, looking for my particulars. I always buy certified Lex I worked with Sean previously on the car I was about to trade in. Sean sat patiently with us, looking for my particulars. I always buy certified Lexus vehicles; unfortunately, there were none in stock this time. I had seen a UX out in the showroom, so I asked Sean about it. He gave me a comparison between the UX and the NX. He asked me to take it for a test drive. I loved it. SOLD! Sean was great through the entire process. He took his time with me at the time of delivery and explained all the accessories, etc. He made the entire process a true pleasure. Thank you! More

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John was very helpful and easy to work with. The whole experience was seamless and pleasant The whole experience was seamless and pleasant More

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Beautiful dealership. Love the luncheonette. Staff professional,friendly and knowledgeable would buy another car there Love the luncheonette. Staff professional,friendly and knowledgeable would buy another car there More

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It was probably the best car buying experience I’ve ever had. The customer service was exceptional from the time I walked in to the moment I drove my car off the lot. Thank you! had. The customer service was exceptional from the time I walked in to the moment I drove my car off the lot. Thank you! More

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Rob Williams is a great salesman. He helped me purchasing the 2026 RX 350. He is very easy going, helpful and knowledgeable. He helped me purchasing the 2026 RX 350. He is very easy going, helpful and knowledgeable. More

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Chris is an excellent Salesperson. . It is a pleasure working with him. He’s knowledgeable and attentive to the customer needs. . It is a pleasure working with him. He’s knowledgeable and attentive to the customer needs. More

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Best service. John was so nice and very professional. You can see that on the first meeting him. He was patient and very helpful. Even that not knowing you want to John was so nice and very professional. You can see that on the first meeting him. He was patient and very helpful. Even that not knowing you want to by or not . Best service More

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Five stars for Chris. He was pleasant, extremely knowledgeable, and made the whole car‑buying process comfortable and stress‑free. Highly recommend working with him. He was pleasant, extremely knowledgeable, and made the whole car‑buying process comfortable and stress‑free. Highly recommend working with him. More

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