Monica Paz

I’ve been a customer at Herb Chambers Lexus of Sharon for over eight years, and my new SUV is the third vehicle I’ve bought there. I came in for service this time and ended up upgrading. I loved my 2024 RX, over eight years, and my new SUV is the third vehicle I’ve bought there. I came in for service this time and ended up upgrading. I loved my 2024 RX, but I’d been thinking about getting something bigger. I didn’t plan to make the decision that day, but the experience felt comfortable from start to finish. I had room to ask questions and talk things through, and I never felt pushed. James Golden is the person I always go to when I’m buying a car. He knows me and understands what I’m looking for. I see him when I come in for service, and he always remembers my name, even with my Greek last name. Monica Paz takes care of me at my service appointments. She walks me through every detail and follows up to make sure everything is taken care of. Lenny Goldwasser always greets me with a smile and finds a way to help. This was my first time working with Earl Ko in Finance, and he made that final part of the process easy. I told him I didn’t want extra products or charges that hadn’t been explained to me from the beginning. He understood, walked me through everything, and made sure I felt comfortable. I also want to thank Bel Richiez. She wasn’t part of the negotiation; she just happened to be there at the right moment. I was looking at the SUV and thinking it over when she complimented it. Her upbeat energy lifted my mood and brought back the excitement I felt about the car. I’ve loved her enthusiasm since the first time I met her. Even when a visit takes a few hours, the atmosphere makes it pleasant. I was able to get work done in the café area, and the coffee was good and the Wi-Fi was super fast. For me, the difference is that I don’t just go there to buy or service a car. I look forward to seeing this team. If you want a dealership where you feel heard, welcomed, and cared for, I recommend Lexus of Sharon. More

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Monica thoroughly explained everything to me and followed up with me to ensure everything met my expectations. Thank you Monica for your help & assistance. up with me to ensure everything met my expectations. Thank you Monica for your help & assistance. More

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Herb Chambers Lexus has been great to work with. I am very pleased with their customer and automotive service. I am very pleased with their customer and automotive service. More

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Awsome services! ! Very detailed, professional and friendly. Explained everything in great detail! Thank you so much!! ! Very detailed, professional and friendly. Explained everything in great detail! Thank you so much!! More

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Excellent service and customer service, no pressure to purchase anything they respect very much customers, this was my experience purchase anything they respect very much customers, this was my experience More

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I’m very pleased with the service from Herb Chambers Lexus.They were professional, efficient, and concerned for my needs. Lexus.They were professional, efficient, and concerned for my needs. More

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I like the dealership because of the friendly people who work there and chris really took care of me. He was very patient with me. work there and chris really took care of me. He was very patient with me. More

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Great service department customer service -Monica Paz excellent service advisor. Highly recommend for all Lexus service needs. excellent service advisor. Highly recommend for all Lexus service needs. More

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I have to say everyone gives there best. I know I my experience is #1 I know I my experience is #1 More

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Great service department. Competent and knowledgeable employees. Great communication. They even showed me a video of my inspection. They don’t try to gauge you with add on ser Competent and knowledgeable employees. Great communication. They even showed me a video of my inspection. They don’t try to gauge you with add on services or steal from your car as other dealerships have done in my past. They even cleaned my car mats when they washed my car. More

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