413 Texas Ford Service Centers
I’m very happy with the service provided by Bob Tomes - JOHNALLEN1
I’m very happy with the service provided by Bob Tomes Ford. They identified my problem and took care of it promptly.
Well here I am again - just looking for the right words - johnrobertdavis
Well here I am again - just looking for the right words to describe my favorite new car dealership. It really is interesting how you guys just blow away the Ford Dealership in my home town. I keep trying to figure out how it is that they are able to stay in business when you guys are the competition!!
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Director
RYAN B. - Brett E
RYAN B. In quick lane took excellent care of my F250. Will be back for sure!
I needed a spare key made same day, Steven was very - IW
I needed a spare key made same day, Steven was very helpful, professional and friendly. They had me in and out in less than 30 mins and explained everything. I am definitely going back for other needs.
Nice and professional Nice and professional atmosphere - Brandypsmith
Nice and professional Nice and professional atmosphere and employees. Convenient location. Convenient appointment times and quick turn around.
Parts Specialist
Fast check in. - kirlou011808
Fast check in. Able to repair in a couple of days after diagnosis. Part in stock.
Tim was very available and helpful. - jennifermashburn22
Tim was very available and helpful. I really appreciated the shuttle and the loaner car.
Shop Foreman
Customer Service Drive Manager
They were really kind, and very upward, I was asking - sauronicolas1
They were really kind, and very upward, I was asking questions during the process and they explain it to me without getting bother. Very kind people and good team as well.
Parts Manager
Parts Advisor
I'm a return customer to AutoNation Ford Collision in - alfadam36
I'm a return customer to AutoNation Ford Collision in Fort Worth and it's because of the impeccable work they do. On my last visit my repairs completed on time and I was kept informed often. The customer service is awesome and the service advisors especially Elizabeth Baxter are the best. Thank you so much my car looks fantastic
Deborah was very professional in organizing the initial - whljrtx
Deborah was very professional in organizing the initial review of the work needed and Jaime got the work done beautifully, and on time, at a fair price. Thank you Deborah and Jaime.
Donna was exceptional on keeping me updated on status of - Gym Girl
Donna was exceptional on keeping me updated on status of my vehicle. Thoroughly enjoyed working with her and thank you for taking good care of my car. Feels like new again!
Excellent service. - Mdiaz
Excellent service. Mrs. Silvia has very good people skills, is easy-going, and provides proper information very professionally.
Dropped the car off and they did everything that was - Lety
Dropped the car off and they did everything that was needed. It was a quick service and they even delivered the car back that same day! Great service!
Srevice dept took care of me. - texasevo1
Srevice dept took care of me. Waiting area was nice and clean. Good job. Thanks
I bought my Ford Escape at Five Star Ford NRH and the - deborah.s.harmon
I bought my Ford Escape at Five Star Ford NRH and the entire staff has been professional and kind and have gone above and beyond from oil changes to repairs and correcting an issue with my warranty!! A special thanks to Ron Baron for updating me daily and providing a loaner while everything was being taken care of!! He was so kind and professional!! Also a special Thanks to MM Ross for taking care of the warranty and repairs and showing me I really can trust them to make me a Very Satisfied customer!!! I also want to thank Nick Hernandez for always doing a great job taking care of my oil changes and his kind and professional personality! I cannot express enough how happy and blessed they made me with my recent repairs!!! THANK YOU!! I can’t Forget to mention the ladies at the front desks and their kindness and of course the complimentary cookies!! And thank you to Johnny and all the mechanics that worked hard to make sure everything was repaired!! I highly recommend Five Star Ford in North Richland Hills, TX
Service Drive Manager
They are great to work with and always do their best to - sandra.mccoy1951
They are great to work with and always do their best to assure you get what you want or need.
I had a very smooth experience with AutoNation Collision - Stanley.anysia
I had a very smooth experience with AutoNation Collision Katy West. The kept me up to date in a timely manner. No complaints whatsoever.
Very helpful with painting on new truck. - Wmwoods58
Very helpful with painting on new truck. Service coordinator especially helpful and friendly. Very helpful.
The service was preformed quickly and cleanly. - barnardscropcare
The service was preformed quickly and cleanly. I had another pickup serviced yesterday at another location and they spilled old oil out of the filter. The old oil dripped on the floor of my barn.
GM Service Advisor
Service Manager
Joey is excellent. - mason.weber
Joey is excellent. We are an oilfield company and have multiple vehicles to service. We always makes us a priority to figure out what needs done and get us serviced as quickly as possible. I always go through him for all of our vehicles.
Excellent Customer Service. - lrb1107
Excellent Customer Service. The Quick Lane serviced my vehicle promptly and called me as soon as it was ready.
Fixed Operations Director
My representative did a truly amazing service at - FRANKLIND7425
My representative did a truly amazing service at everything connected to this event. The repair team also did a great job on our new vehicle. Should we need this type service we will us AutoNation because of the excellent human service.
Service on my chevy S10 and Hybrid Camry A/C I had - Craigmib
Service on my chevy S10 and Hybrid Camry A/C I had service schedule on a Friday and a Saturday to exactly see how the service would be. The Tech Derek W, was on point and explained the outcome of the findings and explained what I needed to do if I problem reoccurred.
Today was my 5th month with my Bronco and first - pronger1970
Today was my 5th month with my Bronco and first maintenance visit. I thought sales and finance were great, David and the maintenance side were just as great. David got me in and out in no time. Five star ford Dallas is thee dealership!!
Fleet/Performance Service Advisor
Accessories Manager
Good service and I they kept me informed about what - Gabriela Rangel
Good service and I they kept me informed about what services my truck needed and the price for each of the things
Great Service. - jerryspaint_bodyshop
Great Service. We always take all of our diagnostic issues to Brinson Ford and they have always resolved them. We are always satisfied with their quality work. Thank you Brinson Ford!
Parts Specialist for Auto & Powersports
This is an amendment to a negative review I gave for poor - aggravated F-250 owner
This is an amendment to a negative review I gave for poor service response I received from this dealership. I was going to change dealerships (which is what I thought the service advisor wanted) but decided to write a review here just to vent. After the review the general manager of the dealership (Brian Weiss) and I talked and he has totally improved my situation and attitude. They are taking care of my service needs while picking up and returning my F-250 to me.
RACHELLE you are the best it’s always excellent customer - maggie
RACHELLE you are the best it’s always excellent customer service including communication that’s very important in returning my vehicle to me as soon as possible.
Easy to setup an appointment. - 611jeddah
Easy to setup an appointment. Technician was on time and got right to work repairing my vehicle. Very knowledgeable mechanic, got the job done ahead of schedule. Made sure everything was done and clean. I will use them again.
She is a wonderful person to have worked with and she is - Bucpride13
She is a wonderful person to have worked with and she is a great asset to the ford community
Quick Lane Service Advisor