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Lorena Barker
Lorena Barker
Customer Service Drive Manager
Randall Reed's Planet Ford
19000 Highway 59 North
Humble, TX 77338
171 Reviews
171 Reviews
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171 Reviews of Lorena Barker
October 30, 2026
Great staff and service team. Appreciate the friendly interactions and great customer service for the team Appreciate the friendly interactions and great customer service for the team More
by MGBUTLER1993
Verified CustomerOther Employees Tagged: Todd Silva , Rodney and Tim
October 12, 2026
Friendly staff, efficient service when repairing issues, pefer this location for all my car sercice needs pefer this location for all my car sercice needs More
by MGBUTLER1993
Other Employees Tagged: Todd Silva
September 28, 2026
Always great customer service. Friendly and efficient staff, quick repairs and comfy waiting area in the cafe Friendly and efficient staff, quick repairs and comfy waiting area in the cafe More
by MGBUTLER1993
Other Employees Tagged: Todd Silva , Rodney and Mackenzie
September 17, 2026
My vehicle was picked up at my home, serviced and returned to my homes the same day. It’s running smoothly and as expected today. Thanks Randall Reed’s Planet Ford. returned to my homes the same day. It’s running smoothly and as expected today. Thanks Randall Reed’s Planet Ford. More
by JIMMYQ42
Other Employees Tagged: Juan Barcenas, Kevin McKinnon, Francisco Lona, James Kyle, Nathan Zuniga, Adrian Allen
August 22, 2026
Their friendly, prompt and very very courteous we really really enjoy our mustang thank you really enjoy our mustang thank you More
by joeysteinecke
Other Employees Tagged: Todd Silva, Juan Barcenas, Walter Vickers, Angel Garcia, Scott Morrison, Amanda Wade, Manny Diaz, Adrian Allen, Kelli Campbell
August 16, 2026
Professional, easy to schedule, easy to drop off, great communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled timeline. Thank you More
by JMD1001
Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade, Adrian Allen, Kelli Campbell
July 25, 2026
The parts people REALLY know their products. I trust them (especially Walter) to ask the right questions and help me with the correct part for the correct application to keep my Fords in perfect I trust them (especially Walter) to ask the right questions and help me with the correct part for the correct application to keep my Fords in perfect working order. Pricing is as expected because the quality of the Ford parts are predictably high. I can (and have) bought cheaper parts but they just don't hold up like the OEM parts do. More
by Davidsimpson
Other Employees Tagged: Todd Silva, Walter Vickers, Kevin McKinnon, Lyndi Sage - Walker, Kelli Campbell
July 24, 2026
Great customer service . Whole process went smoothly and was in and out in no time at all. Whole process went smoothly and was in and out in no time at all. More
by michaelagarcia1982
Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade, Adrian Allen, Kelli Campbell
July 18, 2026
Professional staff great atmosphere definitely will be back again ☺️ Love driving a Ford truck since I was young back again ☺️ Love driving a Ford truck since I was young More
by TYSAM21
Other Employees Tagged: Todd Silva, Amanda Wade
May 31, 2026
The service department is very good about keeping you informed about how the work is progressing and if they had anything else that needs to be done very professional and concerned that we're happy about informed about how the work is progressing and if they had anything else that needs to be done very professional and concerned that we're happy about the service More
by CRISTYJOE1947
Other Employees Tagged: Todd Silva, Adrian Allen
