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Shay Piel
397 Reviews
I used to sell cars here. I love the company but found out I am happier fixing cars than selling them. I serve as the go between the mechanics and the customer. I have helped thousands of Loyal Customers service their vehicles with as little headache as possible.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
13 yrs, 8 mos
397 Reviews
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397 Reviews of Shay Piel
August 14, 2026
Mac Haik was able to fix my check 4x4 problem with the Bronco. Replaced the transfer case under warranty and didn't charge me for the oil change and tire rotation. Bronco. Replaced the transfer case under warranty and didn't charge me for the oil change and tire rotation. More
by KEN LEE
May 14, 2026
These folks are the greatest! They really know how to satisfy a customer! I wouldn't hesitate to buy or get service from them! I really appreciate how they care and work for the c They really know how to satisfy a customer! I wouldn't hesitate to buy or get service from them! I really appreciate how they care and work for the customer! More
by spceden
Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman, Brandon Mcelderry
October 16, 2025
Easy to deal with. Love the pick up and drop off service. Finished up the repair quickly. Love the pick up and drop off service. Finished up the repair quickly. More
by NEELYWILLARD
Verified CustomerOther Employees Tagged: James Main, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman , Charles Smith
October 13, 2025
My car was in and out of that shop WAY too many times. Even after the recall was performed on my car to fix the coolant from leaking into the engine. I still have white smoke pouring out of the tailpipe Even after the recall was performed on my car to fix the coolant from leaking into the engine. I still have white smoke pouring out of the tailpipe and no one there could see it. My car was there for over 2.5 weeks and when I picked it up because I wasn't going to pay to have band aid fixes for subpar parts to fail again. I started my car and right away a plume of smoke came out. So many strikes from this shop. Oil drain plug after every visit was tightened to the point I was unable to remove it myself even with an impact wrench. I had several other people try to remove it as well. Multiple sensor's going bad, fuel injectors bad, flex plate bad, the whole car and service bad... More
by BJOHNSON4444
Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman , Charles Smith
September 26, 2025
Trevor Lindell and his team did a great job servicing my vehicle. They provided a thorough video of each checkpoint along with recommendations for service. I’m very pleased with my experience at Mac Haik vehicle. They provided a thorough video of each checkpoint along with recommendations for service. I’m very pleased with my experience at Mac Haik Ford Quick Lane. More
by USNAVY1610
Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman , Charles Smith, Trevor Lindell
September 18, 2025
Me encanta el trabajo tan eficiente y rápido que hacen todos en general, también soy fan de el trato y la amabilidad que les brindan a sus clientes.. todos en general, también soy fan de el trato y la amabilidad que les brindan a sus clientes.. More
by YUNETRR
Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher, Olga Espinosa, Kenny Campbell, Cowboy Robert Goodman , Charles Smith
September 18, 2025
My service advisor was helpful and kept me informed of what was going on throughout the whole process. The work done on my car was satisfactory and I will definitely be coming back for all of my future ne what was going on throughout the whole process. The work done on my car was satisfactory and I will definitely be coming back for all of my future needs. More
by ALICEMM103
Other Employees Tagged: Charles Smith, Shawn Grant
September 12, 2025
The service was on a Ford F350 SRW. It was oil, filter, fuel filter, cabin filter and tire rotation. Other than it was quite expensive and took over 3 hours, it was mostly fine.. How It was oil, filter, fuel filter, cabin filter and tire rotation. Other than it was quite expensive and took over 3 hours, it was mostly fine.. However, brining to to a professional at a dealership, you think they would know the front and rear tire pressures are different. And when rotating the tires they need adjustment. But sadly, no. So did it myself. The service tech did a good job keeping me informed. And apologized for the service taking so long. More
by hmscooter96
August 20, 2025
Very very very happy with the service I always get at Mac Ford. This time, they were able to even get me in with no appointment, in and out in an hour. Thanks as always and you guys will always be my go to f Ford. This time, they were able to even get me in with no appointment, in and out in an hour. Thanks as always and you guys will always be my go to for Ford service. More
by DOUG.MILLER0
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