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Five Star Ford - Service Center

North Richland Hills, TX

4.4
412 Reviews
We realize that your time is valuable, so we have 42 service bays to promptly complete repairs on your vehicle on time, every time. Whether it's an oil change or a major maintenance repair, we will provide you with optimum service efficiency. Our Dallas Ford Service Department is the largest volume Ford service department in Texas. We use Genuine Ford or Motorcraft parts for our repairs and service appointments are available. The Ford Motor Company builds a wide variety of reliable sedans, fuel efficient coupes, flexible SUVs, vans and sturdy trucks. Our technicians are extensively trained to perform service on any Ford model including the Ford Edge, Econoline, Escape, Expedition, Explorer, Flex, F-150, F-250, Focus, Fusion, Mustang, Ranger, Transit Connect, and Taurus. We have special expertise servicing Medium Duty and Super Duty commercial trucks and vans such as the F-350, F-450, F-550, F-650, F-750, Econoline Commercial Cutaway, Econoline Van E-150, E-250, E-350, E-450 and the Transit Connect. If you own an out of production Ford model bring it to Five Star Ford for service. We frequently service Ford Aerostar, Bronco, Contour, Crown Victoria, E-Series, Escort, Excursion, Festiva, Five Hundred, Freestar, Probe, Thunderbird, and Windstar.

6618 NE Loop 820

North Richland Hills, TX

76180

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Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Caleb Rothganger at Five Star Ford

Caleb Rothganger

Service Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Odie Terry at Five Star Ford

Odie Terry

Service Advisor
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Robert Morgan at Five Star Ford

Robert Morgan

Service Director
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
Johnny Tisdale at Five Star Ford

Johnny Tisdale

Service Drive Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

June 07, 2024

Double sucker punched! Bought a new car; paid for extended warranty and premium maintenance plan; maintained as manual directed; serviced only at Five Star to 90,000 miles, More
by Sharon.beeman1983

Employees Worked With

Lee Clanton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garza
1.0
This rating includes all reviews, with more weight given to recent reviews.

May 31, 2024

Great service with Caleb in Service. Caleb's #1 priority was to make sure all issues were addressed. I've been a customer here 20 years and this is why. More
by jedeangelis

Employees Worked With

Caleb Rothganger
5.0
This rating includes all reviews, with more weight given to recent reviews.

April 27, 2024

Good group to work with. Trustworthy. Friends. Have served us and a lot of our family and friends that we have refered to them. More
by patmclemore

Employees Worked With

Kalyn Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
Five Star Ford - Service Center, North Richland Hills, TX, 76180