21 Pennsylvania BMW Dealers

I was traveling overnight from northeast PA to - Jeremy

I was traveling overnight from northeast PA to Philadelphia. I hit a pothole and blew out a tire. I had my BMW towed to the nearest BMW dealer which was Allentown. First thing in the morning I was contacted by Charles German from their service department. Charlie was amazing from start to finish. He had my car in service bright and early and had me back on the road on my journey in almost no time. He was very professional and a pleasure to deal with. He helped me with questions and kept me up to date and informed. Thanks to Charlie, my unpleasant flat tire experience became unexpectedly very pleasant. Great service department! And very nice looking dealership I might add!

You guys have the best service team including your tech - jjavier5085

You guys have the best service team including your tech Matt. ALICIA,NICK,MATT have always been the best!!! They deserve raise and praise for there outstanding customer service and truly caring over the years thank bmw of Wyoming valley

My Service advisor always makes sure I have a great - Andrea S

My Service advisor always makes sure I have a great experience at BMW of West Chester. Joesph Izzi is professional, efficient, and always helpful. Joe and the mechanics video(s) take the time to explain everything clearly. It’s reassuring to know my car is in good hands every time I visit.

Kerry was terrific no pressure, took his time, - Johnbanker120

Kerry was terrific no pressure, took his time, answered all or questions and concerns Told us how the process would work step by step

Mike Francis was very good to deal with. - marcstevick

Mike Francis was very good to deal with. On the day I was stopping by to pick up my vehicle and sign the paperwork I expected to be there for a few hours like I had been from previous dealerships. Mike had everything ready, including my vehicle and I was only there for about 20 minutes.

My Service professional (Chris Oakes) has always been - Terrance

My Service professional (Chris Oakes) has always been helpful and great. He was patient and explained everything to me. He did the necessary follow up with me and my warranty company to get my issues resolved. BMW techs did an amazing job too.

Always i have been being from you and Happy with your - stanleysandle

Always i have been being from you and Happy with your staff wonderful people their and wonderful cars and trucks thank you all

All the staff did a professional job in helping us buy - WRSGEMBY

All the staff did a professional job in helping us buy our first BMW. Excited to take our journey to BMW plant for our driving experience and pick up our new X3. Thanks Miranda, Nick and Jack

Everything is such a fast process. - Shari F

Everything is such a fast process. The get you in and out quickly! They even attempt to tap out all resources before just asking you to pay an amount.

I was absolutely blown away by the exceptional service - Kristy Hartman

I was absolutely blown away by the exceptional service provided by P&W BMW. Not only did they exceed my expectations, but they did so with lightning speed and unparalleled attention to detail. I cannot recommend Brayden and Jim highly enough for their outstanding commitment to customer satisfaction.

Simply the best car buying experience with Alex Simpson - symydo

Simply the best car buying experience with Alex Simpson from Thomson BMW. This dealership is above any expectations. The way how they treat their customers is like to be a family member. Definitely can recommend this place to anyone!

Great experience working with Sewickley. - Kevdihunt

Great experience working with Sewickley. Bought from out of state. Traveled to dealer to pick up. Made all steps of process easy and efficient - and in particular with the pre-visit videos and responses to my inquiries. Very pleased with my new-to-me CPO BMW M850.

Without a doubt the worst car buying experience I’ve ever - Donbender78

Without a doubt the worst car buying experience I’ve ever had. They sold me a car that shouldn’t have passed state inspection with a hole in the muffler and a frozen brake caliper. The GM refused to take my calls. Several voicemails went unanswered. Stay far away from this dealership! They rip hard working people off and basically laugh in your face. I have bought many, many cars, and this was the worst, and it’s not even close. There are tons of good dealerships out there that will do the right thing, this isn’t one of them.

I’ve had 15 years dealing with this BMW Dealership, Kerri - DrFlsGood

I’ve had 15 years dealing with this BMW Dealership, Kerri in the service department is a superstar! Always pleasant and helpful, never had any problem they couldn’t fix!

This review is about a month overdue, but still very well - aja

This review is about a month overdue, but still very well deserved!! I was visiting my mother in law in Cabot, PA from Cincinnati when I realized I had a flat in my run flat tire. I took a chance and drove an hour south to A&L BMW for service and was promptly greeted by Lincoln outside in the service parking lot. He was so kind, showed me to the service floor and introduced me to Gavin who took care of me right away. I explained that that I was from out out of town helping my mother in law who’s in assisted living and understood that I probably couldn’t get a loaner, but maybe they could help me with getting to a rental car place? Gavin explained it wasn’t a problem, got my X3 checked in, let me know it might be a special order due to it being a run flat, then also let me know I was close to an oil change so they could do that while my X3 was there. Gavin then walked me over to Maria and explained the situation. Again, I asked for any assistance with getting to a rental car place or would even take whatever loaner they had, but totally understood since I was from out of town that they probably didn’t have a loaner for me. They talked for a few minutes, then I couldn’t believe it, they had a loaner for me! In addition, I had mentioned to Gavin that I had an issue with my app, and he had Mara their tech guru (not the official title 😉) step over to help me with that too. I will say with certainty, I have never received this level of service at any BMW dealership or from any vendor in my life. I felt like I was the only BMW customer that was being taken care of that day and felt like I was their number one priority. I could not thank Lincoln, Gavin, Maria and Mara enough. And then….yes…there is more, when I returned the car, after days of running errands to clean, hang pictures, buy a mini fridge, microwave, etc to make my mother in law’s assisted living “apartment” feel as best I could to feel like home, I thought for sure I lost my prescription glasses in a store. So I told Maria, if by slight chance you happen to find a pair of glasses in the car even though I’m certain I left them in a Michael’s or a HomeGoods, could you please call me and I’ll send you a FedEx label to mail them to me? Guess what?? A few days after arriving home in Cincinnati, my glasses arrived via FedEx from A&L BMW. If that’s not #1 customer service, I don’t know what is. We never seem to buy our BMWs local, so we will do everything possible to buy our next BMWs from A&L in Monroeville and tell everyone we know about this wonderful experience!!! Thank you Lincoln, Gavin, Maria and Mara! We hope BMW corporate recognizes each of you for your up and above customer service!!!!

Very good in Service! - fixporsche

Very good in Service! also Vehicle was cleaned after the service was complete. loaner Vehicle was Cleaned and fueled. Would recommend to any one with a BMW

Best new car buying experience I've ever had, and I am - Ron B

Best new car buying experience I've ever had, and I am well into old age! Peter Kompotiatis and Zack Thompson did everything perfectly in placing my order for a 2025 X5 M60i. The build was completed and delivered in a month. Picking the vehicle up at the dealership was smooth and efficient. A subsequent visit for additional familiarization on iDrive 8.5 was handled thoroughly and with wonderful patience. I have purchased from Sun in the past and they have always exceeded my expectations--and this time was the best.

We had our BMW 5 series serviced and new brakes. - Tmdugos

We had our BMW 5 series serviced and new brakes. The service performed was excellent and they went above and beyond and even cleaned the floor mats! Scott was very nice and professional and we will definitely have Joel Confer BMW service our cars again in the future! Thank you!!

Greg Locastro , is a one of a kind salesman, he - Grâce

Greg Locastro , is a one of a kind salesman, he understands what the customers want before they Grace his doors and that is, the use of technology, a short 360 clip of the vehicle. That in itself was priceless. He explained every details with ease, to the point the sale was effortless. He was extremely attentive and complementary. We were offered beverages from the staff from the moment on to the end of the journey. The perfect surprised was the reveal with the big red bow. In itself I can say Greg and Jocelyn became a team. She also helped with the Genius technology with CarPlay for my husband and I. I can count on BMW to deliver again and again, as this is our 2nd BMW, X1 , but 3 German cars in total. One Price, One hour , One person! This is the dream car for anyone serious enough to tackle the BEST in the business. I dare you! I believe and I recommend buyers to at least own one of these superb vehicles for a weekend stroll with their love ones besides an everyday family car. Thanks again BMW and the very best to Greg Locastro.

Best service Ive experienced with BMW. Went to several... - tonyvass

Best service Ive experienced with BMW. Went to several dealerships in the DC/Northern Virginia area and was very dissapointed with the lack of service, respect and attention shown by the salespeople. Beth worked to find me the car i wanted and have it brought in from another dealer, and was very straightforward and open in negotiations. No nonsense, very friendly, even adjusted the price on an add-on item to honor a quote we had been give, without me even asking for the price adjustment. Would like to go back for future BMW purchases as long as I live in the northeast. The drive was worth the great service.