Very helpful salesman. - candace.kreitlow
Very helpful salesman. Not pressuring, informative and searched out info when he didn't know it. Helped negotiate a trade in on a new Rav 4 Hybrid.
The finance person, however, was insensitive to my time-frame late in the day and tried to "wear me down" to accept extra warranties with inadequate l o n g explanations, despite knowing I/we had a long way to drive home in sketchy rainy condititions. Took at least an hour and a half longer than it should have to get things finalized. Nearly walked out without signing the agreement.
It also seemed the dealership wasn't always up to snuff with what was going on in other departments - such as a full tank of gas when I drove off in the new vehicle, but the salesman has tried to make things right.
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