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Steve's Hometown Toyota
Ontario, OR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 163 reviews
They were very accommodating getting everything done ahead of time and quickly. The communication is why I would only rate a 3 star. The quote we received with payment amount showed a higher mileage ahead of time and quickly. The communication is why I would only rate a 3 star. The quote we received with payment amount showed a higher mileage plan, we were never informed that this was changed on the final paperwork until signing and going through the paperwork. We were also advised the vehicle would arrive on a Tuesday/wednesday. It never arrived until Saturday and we were unable to pick it up. the temporary tag given was dated only a week after we got the vehicle, making it very difficult to get to the DMV within that short time frame to register the vehicle. I requested my husband be primary on the lease because his credit was better currently but when we showed up I was primary with no explanation why. They were very nice and accommodating but a bit shady on the communication with everything which was frustrating. More
The best dealer experience ever. Entire staff was friendly and extremely helpful from sales to financing. True professionals and just all around good people. They went above and beyo Entire staff was friendly and extremely helpful from sales to financing. True professionals and just all around good people. They went above and beyond and even coordinated my pickup from the airport. Special thanks to Robert who managed the entire relationship and is simply a cool guy. Good dealerships still exist and believes in tried and true genuine customer service. What a wild concept for promoting customer loyalty. I will be back in the future! More
Great deal on service for my 2021 Rav 4, service was on time and agent was very courteous... time and agent was very courteous... More
The dealership was excellent and all that worked with me. Mike did a very good job taking his time answering all questions. The only issue I experienced was that once I purchased the 2023 Tundra, I got home Mike did a very good job taking his time answering all questions. The only issue I experienced was that once I purchased the 2023 Tundra, I got home and read an article that the Tundra engines were being recalled due to debris being left in the engine during manufacturing. There have been all types of problems with the 2022-23 non hybrid engines including complete failure while driving, so there appears to be a massive recall upcoming in the next month. I'm sure a Toyota dealership is aware of such a big problem but I was not informed of this. A bit disappointing. More
Good service and a friendly staff made my recall service a snap In a very short time a snap In a very short time More
If you are looking for a Toyota dealership who does their very best to present a model your interested in and answers even the smallest question or concern you may have......this place is about as good as it very best to present a model your interested in and answers even the smallest question or concern you may have......this place is about as good as it gets. If you are like me and are just trying to process information and loathe high pressure sales and people in golf carts, this is also the place. Third purchase here with no regrets. Good Luck. More