Good evening, General Manager Nico,
Just a quick note - Michelle Houston
Good evening, General Manager Nico,
Just a quick note to tell you how totally pleased I am with my recent experience at your dealership. You definitely run a "fine ship."
Prior to coming to Subaru, I had gone to the Chevrolet dealership and the Toyota dealership in Massapequa. When I entered your building on a Wednesday evening, I was greeted by the receptionist who was extremely pleasant and asked how she could assist me. Shortly thereafter, Jeff Kinoo came and introduced himself to me.
From then on, he totally explained the different options of leasing/buying and about the different cars. He was thoroughly knowledgeable in all the different areas. I made an appointment to return the following day with my trade-in vehicle. Again Jeff answered all of my questions about the car, financing, et cetera. For a salesman who had told me he had only worked for you for your dealership for about three months, I was very impressed with all he knew and the great manner that he conveyed it to me.
I was rather hesitant that I would be able to understand all of the "technical" features in new cars, but again thanks to the tutorial from Jeff I learned all about them. He even set up my cell phone in the car for me.
Again, to date I am totally satisfied with your dealership and would highly recommend this salesman and your dealership to anyone interested.
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