All Salespeople
Sales Department
West Herr Subaru
Orchard Park, NY
1,839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
October 06, 2026
The wait time was appropriate and the customer waiting
area was comfortable and clean. The service writer was friendly and helpful.
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by Rlbskm
Employees Worked With
Excellent service writer
October 05, 2026
Everyone at West Herr Subaru is always so friendly and
welcoming. I never feel like a nuisance or my questions are stupid. Waiting area is always clean and well stocked with snacks and beverages.
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by jessicamale1313
Employees Worked With
Jack, Aaron
October 03, 2026
Staff is kind, friendly and up front with costs of
service and maintenance. The video overview from the service department is a fantastic idea!
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by Becky Pucci
Employees Worked With
Alexis







