West Herr Subaru of Rochester

Service dept services 3 of our cars. They do excellent work though expensive. I recommend them. They do excellent work though expensive. I recommend them. More

Good communication with humans, but initial communication is typically through machines. No service discounts for AAA or Seniors are offered. is typically through machines. No service discounts for AAA or Seniors are offered. More

Michael Hyunh was great! He was friendly, professional, and very helpful throughout the entire process. He made everything easy and stress-free, answered all our questions, a He was friendly, professional, and very helpful throughout the entire process. He made everything easy and stress-free, answered all our questions, and made sure I was comfortable with my purchase. I really appreciate the excellent customer service and would definitely recommend him to others. More

Great service, each person you come in contact with are polite, friendly, helpful. Prompt, answer any questions you have. polite, friendly, helpful. Prompt, answer any questions you have. More

I felt like family my experience was incredible. Thank you guys. I would recommend all my family members and friends to West Herr SUBARU. Thank you guys. I would recommend all my family members and friends to West Herr SUBARU. More

Very clean and friendly. The quality of the service top notch and the teck came and explained what he had done. The quality of the service top notch and the teck came and explained what he had done. More

Very friendly and concerned with the well being of my car. They have fixed my problems quickly and accurately car. They have fixed my problems quickly and accurately More

Carli was so helpful and patient researching tires and advising on them. Scheduling the appointment was easy. She said it would take about 2 hours, including alignment, mounting and balancing new tires, a advising on them. Scheduling the appointment was easy. She said it would take about 2 hours, including alignment, mounting and balancing new tires, and oil change. It was right on the dot! More

Very happy with west Herr dealership. So far I have just been there for oil changes. I like to wait for my car. Only took an hour and I was out of there. So far I have just been there for oil changes. I like to wait for my car. Only took an hour and I was out of there. More