West Herr Subaru of Rochester

I felt like family my experience was incredible. Thank you guys. I would recommend all my family members and friends to West Herr SUBARU. Thank you guys. I would recommend all my family members and friends to West Herr SUBARU. More

Very clean and friendly. The quality of the service top notch and the teck came and explained what he had done. The quality of the service top notch and the teck came and explained what he had done. More

Very friendly and concerned with the well being of my car. They have fixed my problems quickly and accurately car. They have fixed my problems quickly and accurately More

Carli was so helpful and patient researching tires and advising on them. Scheduling the appointment was easy. She said it would take about 2 hours, including alignment, mounting and balancing new tires, a advising on them. Scheduling the appointment was easy. She said it would take about 2 hours, including alignment, mounting and balancing new tires, and oil change. It was right on the dot! More

Very happy with west Herr dealership. So far I have just been there for oil changes. I like to wait for my car. Only took an hour and I was out of there. So far I have just been there for oil changes. I like to wait for my car. Only took an hour and I was out of there. More

Second used ForesterI've bought from West Herr. Easy, efficient process. Max, my sales rep. was knowledgeable and helpful. Very relaxed, no pressure experience. I'll be back. Easy, efficient process. Max, my sales rep. was knowledgeable and helpful. Very relaxed, no pressure experience. I'll be back. More

Always accommodating, professional and knowledgeable. Very customer focused. i have had a positive experience with each visit. Very customer focused. i have had a positive experience with each visit. More

Good service but expensive, DIAGNOSIS COST SHOULD OF BEEN TOWARD LABOR COST OF REPAIR this is a normal practice! BEEN TOWARD LABOR COST OF REPAIR this is a normal practice! More

Carli and Zoya are to be commended for their knowledge, professionalism, the ability to educate new Subaru owners and their sense of humor. I learned more in 15 minutes than the hours of research I did on professionalism, the ability to educate new Subaru owners and their sense of humor. I learned more in 15 minutes than the hours of research I did on my 2022 Subaru Forester Sport !!! I now look forward to seeing their faces when I'm in for service !!!!! Thank you ladies !! More