Northtown Subaru
Amherst, NY
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828 Reviews of Northtown Subaru
Aubrey was extremely accommodating to us. She swapped out a small loaner car for a larger one as our car was in service. We had a camping trip planned at the time of service. Hang on to her! She swapped out a small loaner car for a larger one as our car was in service. We had a camping trip planned at the time of service. Hang on to her! More
There was a mix-up in our service appt to have body side moldings installed on our 2026 Subaru Outback Limited. GABRIEL NEUMANN was our service advisor. He did an outstanding job fitting us in and getting moldings installed on our 2026 Subaru Outback Limited. GABRIEL NEUMANN was our service advisor. He did an outstanding job fitting us in and getting us out for our 50 mile trip home before dark. He went above and beyond in his service. This is a great dealership! More
I took my car in for service on Friday, October 2. I found the staff very helpful and informative. I also felt totally informed as to what was being serviced with my car and the progress through the a I found the staff very helpful and informative. I also felt totally informed as to what was being serviced with my car and the progress through the appointment. My car was done in a very tiny fashion, and I am very pleased with all of the service I have received at Northtown Subaru the service team I work with… I find very professional and once again I was working with Andrew, Aubrey and Gabe! I would not hesitate recommending this dealership.‼️ More
Easy scheduling appointment for service. My car was serviced on time and was done quicker then I expected. Sherri was friendly and efficient. She took care of an oil change/rotation left f My car was serviced on time and was done quicker then I expected. Sherri was friendly and efficient. She took care of an oil change/rotation left from my previous Subaru (that I traded in )and found a coupon for my next round of oil changes. More
Excellent and fast service! My service advisor Sherrie was professional, polite, and kept me updated the whole time. The maintenance was done quicker than expected, and my car r My service advisor Sherrie was professional, polite, and kept me updated the whole time. The maintenance was done quicker than expected, and my car runs great. More
My service attendant was Bob(Robert). He went out of his way to help me with several additional problems (phone,screen) I had.even though the dealership was very busy at the time. Also wh He went out of his way to help me with several additional problems (phone,screen) I had.even though the dealership was very busy at the time. Also when it became apparent we would have to wait an extended time due to a download he got us loaner car immediately. Outstanding service by both Bob and Subaru north town was well appreciated. More


