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Northtown Subaru

Amherst, NY

4.9
782 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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782 Reviews of Northtown Subaru

June 13, 2026

Jim is fantastic. He goes above and beyond to make sure my family gets everything we need. He definitely takes the dread out of vehicle shopping. More

by Jeffrey.barger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Filipski
June 12, 2026

Josh went above and beyond like always. What a treasure he is for the Subaruyeam... More

by lesa7589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in Service. I idd not work with Sales dept.
Jun 13, 2026 -

Northtown Subaru responded

Hi Lesa! We appreciate your shoutout to Josh and our team at Northtown Subaru! We'll see you next time!

June 09, 2026

Between the sales and the service, nothing changed in the quality experience that I received at this dealership. Highly recommended for anyone who needs a new vehicle or a repair. More

by AD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amani
Jun 10, 2026 -

Northtown Subaru responded

Thank you for your continued trust and recommendation of our sales and service teams! Hurry back to Northtown Subaru whenever we can be of further assistance.

June 09, 2026

My experience was extremely positive! !! Frankie was very knowledgeable and professional while at the same time he made the whole experience very comfortable for me. More

by Nattypann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie was my primary salesperson and he was wonderful!, Michael Ahern
Jun 09, 2026 -

Northtown Subaru responded

Hi Natty! It's fantastic to hear that Frankie made your experience so positive and comfortable! Thank you for choosing Northtown Subaru and for sharing your feedback.

June 08, 2026

We had a great experience. We felt no pressure to buy and everyone was extremely pleasant and helpful. All staff made buying our car as easy as possible. More

by Mnixon709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie , Michael Ahern
Jun 09, 2026 -

Northtown Subaru responded

Hi Nixon! Thank you for sharing your feedback about your experience with us! We're glad to hear our team went above and beyond to assist you, and congratulations on your new car! -Northtown Subaru

June 07, 2026

I recently leased my 5th Subaru from Northtown. My experience has always been great and the employees always ready to step up and take care of any needs I may have. I love my Subaru Impreza and Nor More

by Egraff295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Schultz, Michael Ahern
Jun 08, 2026 -

Northtown Subaru responded

Hi Graff! This feedback makes our day! Thank you for choosing Northtown Subaru and for sharing your support for our team. We wish you safe travels in your new Subaru Impreza!

June 06, 2026

Kevin Perchan is the best. I have now leased 2 Foresters from him & he is always kind & considerate & works hard for me. This is my 5th Subaru from Northtown. I would never go More

by Mscarolharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Perchan
Jun 08, 2026 -

Northtown Subaru responded

Hi Carol! Thank you for your kind feedback! We're grateful for your loyalty and trust in our team. We will pass along your feedback to Kevin. Enjoy your Subaru Forester, and we look forward to serving you again at Northtown Subaru!

June 05, 2026

Robert and team were great in getting my car all ready and fixed up. Great communication through the whole process. More

by msaunders9992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Michael Ahern
Jun 06, 2026 -

Northtown Subaru responded

Hi Saunders! We’re so happy to hear Robert and the team took great care of you at Northtown Subaru. Thanks for choosing us, and see you next time!

June 02, 2026

Aubrey and the rest of the service crew were absolutely amazing getting my sensors and bumper fixed. Car came back better than ever! More

by Jim K
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Perchan, Michael Ahern
Jun 03, 2026 -

Northtown Subaru responded

Jim, we are so glad that Aubrey and the rest of our team were able to help you out at Northtown Subaru Service. We truly appreciate your business and your five-star review!

June 01, 2026

I took my 2014 Forester to this dealer for an oil change and check up. I asked them to check the battery and clean the cable links blue powdered residue around it. I have serviced my car here since I purch More

by carolobot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khoron, Jeremy Clark
Jun 02, 2026 -

Northtown Subaru responded

Hi Carol! We apologize for the inconvenience and mix-up during your recent service visit. Thank you for bringing this to our attention, and for speaking with Jeremy Clark about how we can make things right. Your feedback is valued, and we will use this to improve our process. Please do not hesitate to reach out if you need anything before your next service visit. Jeremy Clark - Service Manager - (716) 202-2010 Northtown Subaru

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