43 New York Kia Dealers

Just got my new Kia, and I'm super happy. - GRRRTGAL

Just got my new Kia, and I'm super happy. Everything went smoothly. I really enjoyed working with Jaclyn on this venture she's great , very helpful and super attentive and caring. I would recommend this location and her without a doubt.

The staff at this dealership is always professional, - crittersmom67

The staff at this dealership is always professional, considerate and helpful. Their service department is top notch. Trusted my last 2 Kias with them, and will keep going back.

I brought my car in for service today. - riarod77

I brought my car in for service today. Cody is the best. He is always a pleasure and any time I have a question about my car. He’s always willing to give me the best advice. He goes over everything with you and after my car is serviced he personally brings me my keys. And thanks me for having my car service with Kia. I’m very comfortable with handing him my keys and knowing that he will make sure the job is done right. He gets a perfect rating from me. Thank you Cody for the great service.

All the mechanics , here at Kia, as well as Terry, Chad, - INSPECTORSHIELDS

All the mechanics , here at Kia, as well as Terry, Chad, Ashley, Nick, and Shay in the parts department, are the only reason I have been going to Kia of Canandaigua,NY, for the past 10 years. It is very satisfying to go to a car dealer and deal with great, honest, and competent mechanics and service department staff. It amazes me that all of these people, who are seriously under paid, under appreciated and over worked, and still treat every customer very well. I am very happy I found these people, at this Kia dealer, and have purchased my 2nd Kia because of all of these individuals, one and all!

Everything is always good I’m always happy going there - DDIAZ73

Everything is always good I’m always happy going there they always take good care of me I can’t complain about anything

I recently had a fantastic experience working with the - felixlamhh

I recently had a fantastic experience working with the team at Yonkers Kia. From start to finish, the process was smooth, transparent, and completely stress-free. ​A special shout-out to our salesperson, Guillermo! He was absolute top-notch—super responsive to all of our questions and exceptionally knowledgeable about the vehicles and features we were considering. He made sure we felt supported every step of the way without any of the typical high-pressure sales tactics. ​Kudos also given to the general manager, Michael, for running such a professional operation and ensuring everything went smoothly.

It was great. - Aargie236

It was great. He was able to get us in and to repair the tire even though you were extremely busy.

⭐⭐⭐⭐⭐ 5 Stars – Outstanding Experience at Kia of White - Csuarez1023

⭐⭐⭐⭐⭐ 5 Stars – Outstanding Experience at Kia of White Plains! We had a wonderful experience at Kia of White Plains! From the moment we walked in, we felt welcomed and appreciated. The entire team was friendly, professional, and committed to providing excellent customer service. A very special thank you to our amazing salesperson, Trevor! His professionalism, patience, knowledge, and genuine kindness made all the difference. He went above and beyond to make sure we felt comfortable, informed, and confident throughout the entire process. Trevor truly made our experience memorable, and we couldn’t be happier with the service we received! Thank you, Trevor, and the entire Kia of White Plains team, for making this such a positive and enjoyable experience. We highly recommend Kia of White Plains, and if you’re looking for an exceptional salesperson, make sure to ask for Trevor! ⭐⭐⭐⭐⭐

Mike at the Kia Service Center is great to work with! - Yaakov Dubin

Mike at the Kia Service Center is great to work with! He is patient, knowledgeable, and always has a positive attitude. We're still in the middle of the process, but so far he's made the experience easy and stress-free. I highly recommend working with him! Y. Dubin

Angela was the best! - Robert Rose

Angela was the best! She was knowledgeable and very patient. She explained everything. We loved her! She helped us through the process and took her time we are an elderly couple and she was wonderful. Ask for Angela Marte!

Scott Kells-Murphy is my go to Sales person now at Bob - Sue Sheffield

Scott Kells-Murphy is my go to Sales person now at Bob Johnson Kia! I went in not really knowing if I wanted to buy out my current lease or lease a new car. Scott was SO patient with me showing me different options. I am so grateful! I chose to lease a beautiful Kia K5 GT-Line and I absolutely love it! Thank you Scott!! A huge shout out and thank you to Alex Pietropaolo, Service Manager, for all the help and arranging for my car pick-up the same day!!! I am beyond please with my experience!!!!

Frank service manager was upfront, thorough and extremely - Riverak1930

Frank service manager was upfront, thorough and extremely professional. He returned every call and educated my sons vehicle. In short he was a beast. Frank for President!

I've always had a great experience at the service dept. - rlwhomeatlast

I've always had a great experience at the service dept. Gina, Tony, Brittany, and mechanics all knowledgeable and keep customers well informed. I've also leased/bought vehicles from Fucillo which is now Matthews. If you're in the market for a new/pre-owned, see Steve Hibbard, sales. Great guy, easy to work with.

Went in expecting to be denied a loan. - Cyric

Went in expecting to be denied a loan. They did all they could think of doing and I was originally denied. As I was leaving, our salesman Mark Houser came out and got some more information from us as they had a bank call back. He said it was a long shot, but it’s there. After a bit of waiting, the finance guy came out and apologized for the wait, then explained what they were waiting for. A bit more waiting and he came back out and said all approved. Due to their diligence, I was able to get a new car to replace my old one. Highly recommend them.

Easy to schedule and was able to get an appointment - GREGH6088

Easy to schedule and was able to get an appointment sooner than I expected. Car was ready ahead of schedule, washed and ready to go.

Professional service. - ARCUBA

Professional service. Work done in a timely manner. Everything was explained clearly and thoroughly I'm very satisfied with the service at Northstar Kia

It was a wonderful experience. - pameschler

It was a wonderful experience. Kyle was great. He spent much time explaining things to me. He followed through from start to finish. I would highly recommend this dealership. Kyle Depew was my service advisor. I would give him a 10 on 10!

I rarely leave reviews like this, but after spending - Catherinemartinez124

I rarely leave reviews like this, but after spending parts of two days at this dealership helping my brother and sister-in-law shop for a new vehicle, I feel like our experience is worth sharing. From the moment we walked in on Saturday, the entire dealership felt disorganized and unprofessional. There was no one helping direct customers, so we were left trying to figure out who we were supposed to speak with. Once we finally connected with a salesperson, he was trying to handle multiple customers at the same time, which meant we never really had his full attention. Throughout both days, employees were constantly walking around on their phones, having loud conversations, interrupting our salesperson while he was speaking with us, and coming behind his desk looking for things like tape, staplers, paperwork, etc. Employees were openly cursing on the showroom floor within earshot of customers. At one point, an employee walked in and loudly said, “Here we xxxxing go again.” It created an atmosphere that felt more like a chaotic back office than a professional car dealership. Unfortunately, our second visit was even more frustrating. We specifically made a 2:00 PM appointment to return and try to finalize a deal. Despite having an appointment, we waited approximately 25 minutes before being attended to. When we were finally brought to the salesperson’s desk, it clearly had not been prepared for us. Items belonging to the previous customers were still there, including a bag and umbrella, and paperwork containing what appeared to be their private information was still sitting out on the desk. That alone was concerning. Once we started discussing the deal, our salesperson left us for nearly half an hour to take another customer on a test drive. Before leaving, he asked us to come up with an offer that he could bring to his manager. We did exactly that and gave them two reasonable alternatives: either increase the trade-in allowance or reduce the selling price of the vehicle. When he eventually returned, he took the offer to his manager and came back about 10 minutes later with a flat “no.” I specifically asked whether management had a counteroffer. The answer was no. There was no attempt to negotiate whatsoever. It was essentially take it or leave it. What made that especially disappointing was that we were not there casually browsing. We had returned for a second day specifically because we were prepared to purchase a vehicle if we could come to reasonable terms. Instead, we spent a significant amount of time waiting while our scheduled salesperson attended to other customers, only to ultimately be told there would be no negotiation or counteroffer. I was also very uncomfortable with the way financing/payment examples were presented. The dealership calculated the payments using an assumed interest rate of approximately 10% before running credit. We were told this was done to avoid potential discriminatory practices. I understand not promising a customer an interest rate before a credit application is completed, but there is a substantial difference between explaining that rates depend on credit approval and presenting payments based on an extremely high assumed rate. Other dealerships we visited were able to clearly show example payments based on available Tier 1 financing while explaining that the actual rate was subject to credit approval. Shopping for a vehicle is a major purchase. Customers shouldn’t expect to have every demand accepted, & we certainly didn’t. Negotiations sometimes don’t work out. But I do expect a dealership to be organized, & professional, & keep appointment times, protective of customers’ personal information, & willing to actually engage with a serious buyer. Unfortunately, that was not our experience here. We ultimately purchased elsewhere, and the difference in professionalism, transparency, attentiveness, and willingness to have an actual negotiation was night and day. I do not recommend.

Started slow but then really came through. - lj77mik

Started slow but then really came through. Staff was friendly and answered questions. Good waiting room

Thanks Andrew for your help you doing amazing I'm in - Gloria

Thanks Andrew for your help you doing amazing I'm in leave really happy 😊 thanks again good luck

⭐ Kia Bronx: A Disappointing Experience From Start to - dkt0709

⭐ Kia Bronx: A Disappointing Experience From Start to Finish — Refund Still Not Received My experience with Kia Bronx has been extremely disappointing from the very beginning, and the way this situation has been handled has completely damaged my trust in this dealership. I brought my 2023 Kia in with approximately 27,000 miles because my vehicle was dying while I was driving. This was a serious safety concern, which is why I specifically MADE AN APPOINTMENT for a diagnostic test. I expected my appointment to be honored and my safety concern to be taken seriously. Instead, I was told that my appointment did not matter because oil changes came first, and my vehicle would have to sit overnight. What was the point of making an appointment if it was not going to be honored? I was not offered a loaner vehicle, nor was I given a satisfactory explanation for how my situation was being handled. I was left frustrated, feeling dismissed, and without the level of service I expected from an authorized Kia dealership. To make matters worse, I ended up paying for a brand-new battery for a 2023 vehicle with only approximately 27,000 miles. The lack of communication, the way my concerns were handled, and the overall experience were unacceptable. I also left feeling that I may have been treated differently because I am a woman. I cannot speak to how every customer is treated, but I genuinely questioned whether I would have received the same level of communication, consideration, and respect if I were a man. No customer should leave a dealership feeling that way, especially when raising a legitimate safety concern. After I posted my honest review detailing my experience, the manager, Jonathan, contacted me by email. His communication was initially much better, and he offered me a refund. I was asked to update my customer survey, which I did in good faith. I was then told that a check would be mailed to me. Now, nearly THREE WEEKS later, I still have not received my refund. Since updating my survey as requested, communication has stopped. No refund. No meaningful update. No clear explanation. This is what makes the situation even more disappointing: communication was there when management wanted me to update my survey, but afterward, I was left chasing a refund I was promised. I cannot help but question why the communication changed so dramatically. Jonathan, I followed through on what you asked me to do. I expect Kia Bronx to follow through on its commitment to me. Offering a refund means nothing if that promise is never fulfilled. This entire experience has raised serious concerns about customer service, accountability, communication, and how customers are treated. I came to Kia with a vehicle that was dying while I was driving, and instead of leaving feeling safe and supported, I left frustrated, out of pocket, and disappointed in the dealership. Kia Bronx needs to take responsibility, honor the refund promised to me, and explain why this has been allowed to drag on for nearly three weeks. I will not consider this matter resolved until I actually receive my money. I am sharing my experience so other customers understand the full picture. I gave this dealership an opportunity to make things right, and I am still waiting for it to do so. I want to make it clear that I have email documentation supporting everything I have stated in this review, including my communication with management, the refund offer, and the instructions I was given to update my survey. This is not a case of misunderstanding or misremembering what was promised. I have the written proof.

"A wonderful place to shop for a Kia, especially if - Bajanize

"A wonderful place to shop for a Kia, especially if you're already part of the family. A big thank you to Jay Sarasty for taking his time to assist me the entire process was smooth and seamless. I am thrilled with my 2026 Kia Sportage!"

Scott is an amazing salesman. - Lexibarrettes

Scott is an amazing salesman. He was honest, straight forward and there were no hidden fees or games. Highly recommend meeting with him for your next car purchase whether it be a new car or a used car from the lot.

I am very disappointed with my recent experience at Kia - Haidar Abbasi

I am very disappointed with my recent experience at Kia Northtown. I brought my 2023 Kia Forte GT-Line in on Monday to have the cooling fan replaced. The replacement part had already arrived the previous week, and I was told my car would be ready by Tuesday afternoon. When I called on Wednesday to check on the status, the staff spoke to me in a rude and unprofessional manner instead of giving me a clear update. As a customer, I expect to be treated with respect, especially after paying $968 for a cooling fan replacement. Delays can happen, but poor communication and disrespectful customer service are unacceptable. Based on my experience, I would not recommend this dealership to anyone. I will not be returning for future service.

No high pressure salesman. - Irish

No high pressure salesman. All questions were answered and once a decision was made on a vehicle, Brandon was extremely efficient, helpful and informative.

Everyone we worked with was very attentive and upbeat. - Nonni9604

Everyone we worked with was very attentive and upbeat. They were very informative and very nice.

I was looking into performance upgrade options that were - AdrienAcevedo

I was looking into performance upgrade options that were available for my specific model and I was recommended a part that at the time, was avaliable for other models but not mine. With the help of Will Schueler from the parts department I was able to have the part special ordered and now they have the part availble for order for future customers who have the same car. Given this experience, I have to say, as a previous ower of multiple other brands such as bmw and jeep, I have never dealt with this level of flexibility and openness for inquiries to this level. I wish all parts departments were as helpful, the difference is enough to lean me towards my next vehicle purchase on being another kia soley based on the level of support I have had since I started coming here. I also have to mention working with Andrew Irkliewskij, whom at the service advisor level was able to work things out to help me manage everything in regards to scheduling and transport of the part that was replaced. By coordinating the shuttles and loaners for visits related to my circumstances, he made sure to make everything seemless and It made a world of a difference given my special request. As someone who has been putting in the extra time and effort into maintaining my vehicle, it's convienient to have such a dealer with this level of consistency of quality across all parts of the process in regards to the needs of my vehicle. I highly reccomend coming here for anything at all and I really appreciate it.

Genuinely atrocious experience with the service - Brad

Genuinely atrocious experience with the service department here. I’d been taking my VW Golf to Maguire for service for about 2.5 years, appointment lead times are long (3-4 weeks), parts waiting times are long (3-12 weeks), and most appointments end in “can’t replicate” or they introduce a new issue. Recently I fought with them for 5 months to get a headlight replaced and after they did, it was grossly misaligned. When returning, they refused to fix it. When going to another dealership over an hour away, I was informed that the headlight was improperly installed to the point they were unwilling to work on the vehicle. Absolute nightmare. Do not buy or service a car at Maguire Import Cars, or any Maguire dealership.