Northstar Kia

I am very happy with that service department and the service attendant that I worked with, he’s very professional, very detailed oriented. He made sure everything I wanted was taken care of. He deserves service attendant that I worked with, he’s very professional, very detailed oriented. He made sure everything I wanted was taken care of. He deserves to promote. More

I found the car I wanted in Kia's online listings. Northstar had it on the lot exactly as described and Victor hooked me up with a test drive. He got me a great price that was even discounted from the Northstar had it on the lot exactly as described and Victor hooked me up with a test drive. He got me a great price that was even discounted from the online price and he made the whole thing easy and pleasant. More

Very friendly staff and ready to serve your needs. They also were helpful for getting you and your car out on time They also were helpful for getting you and your car out on time More

Great service! Everything I went in for was taken care of. I usually use this service center. Everything I went in for was taken care of. I usually use this service center. More

I like that my issues a taken care of in a reasonable amount of time. amount of time. More

Emmanuel was very patient with me. Upon my arrival he confirmed what my appointment was for and also recommended that I get a wheel alignment and an oil change as it was past due. I wa Upon my arrival he confirmed what my appointment was for and also recommended that I get a wheel alignment and an oil change as it was past due. I was in a rush that day and he really helped me out. More

Very polite and professional The location was clean and pleasant. Mr. Rosales was very friendly and knowledgeable. pleasant. Mr. Rosales was very friendly and knowledgeable. More

Helpful, short turnaround time The staff was polite and helpful and they fixed my car quickly helpful and they fixed my car quickly More

Making the appointment online was not possible but over the phone it was quick and seamless. Staff was friendly, intake was thorough and documented my concerns. Work was quick as I waited in the office. An the phone it was quick and seamless. Staff was friendly, intake was thorough and documented my concerns. Work was quick as I waited in the office. And I appreciated the updates in between. My EV9 was ready in 1.5 hours. All issues resolved except for one recall where the part needed to be ordered. Unclear if dealership will follow up with me when the part comes in, I will call in again to check. Overall received great service and will be making Northstar Kia my default service center for my EV9. More

Horrible. Completely untrustworthy, changing prices and options and not be completely open and honest. Never presenting a clear picture. Completely untrustworthy, changing prices and options and not be completely open and honest. Never presenting a clear picture. More