Well, they did it again! - charlie.dorminey
Well, they did it again! Just four weeks after purchasing my truck from Carl Black Hiram, we turned right around and purchased my wife's new SUV from them!
Our first experience was so impressive that when it came time to find my wife a vehicle, there was no question about where we wanted to go!
Once again, Lance was on top of everything from beginning to end, and Vic handled every challenge we threw his way without missing a beat. These guys truly go above and beyond to make sure their customers are taken care of!
What really blows me away is their dedication to customer service. Not only did they deliver my truck and pick up my trade-in during our first purchase, but they turned around and did the exact same thing for my wife's SUV! That's TWO vehicles delivered directly to us and TWO trade-ins picked up, saving us the hassle of making the trip!
In a world where great customer service seems harder and harder to find, Carl Black Hiram has absolutely knocked it out of the park TWICE in just four weeks!
Lance, Vic, and the entire team, thank you for making both of our purchases such incredible experiences. You've earned our trust, our business, and our recommendation!
If you're looking for a dealership that actually goes the extra mile, give Carl Black Hiram a chance. You won't regret it!
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