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RBM of Alpharetta

Alpharetta, GA

Overview
Employees
Reviews
Vehicles
5.0
5,335 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,335 reviews

June 05, 2024

Best experience of car buying at RBM Alpharetta, Ezequiel who was the sales representative we meet he is best at his job ; who understood our requirement and helped us to make best choice in merc GLE 350 and More

by Sunita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezequiel Rik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 04, 2024

Had the pleasure of working with Kyle to purchase my new vehicle. It was a great experience from beginning to end. Very professional and committed to providing great service! I would highly recommend RBM. More

by clopez290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

RBM of Alpharetta responded

Hello Clopez290, Thank you for taking the time to share your feedback! We’re thrilled to hear that Kyle Edson made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and its clear that Kyle went above and beyond to assist you. We’ll make sure to pass along your kind words to Kyle Edson and celebrate his dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
June 04, 2024

Bill Favini and all of the staff at RBM of Alpharetta are so knowledgeable and helpful. They made trading in my old car and purchasing a beautiful new car so easy. Thank you! More

by Auburn_Zeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

RBM of Alpharetta responded

Hi Auburn_Zeta, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Bill Favini and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
June 03, 2024

Unique Car-Buying Experience at RBM of Alpharetta! I had the pleasure of buying my car from Ms. Gwen Moss at RBM of Alpharetta! My car-buying experience with RBM of Alpharetta has been exceptional More

by arnieituen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

RBM of Alpharetta responded

Hello Arnieituen, Wow! Reading your incredibly detailed and positive review brought smiles to all our faces here at RBM of Alpharetta. Thank you so much for taking the time to share your experience with us, and we want to express our sincere gratitude for your kind words about Gwen Moss. From your description, it's clear that Gwen went above and beyond to ensure that your visit to our dealership was nothing short of exceptional. Her dedication to providing outstanding service, coupled with her deep knowledge of the Mercedes brand, truly sets her apart, and we're incredibly fortunate to have her on our team. At RBM of Alpharetta, we're committed to delivering excellence in everything we do, and your feedback reaffirms that we're living up to that commitment. We take great pride in creating memorable experiences for our customers and building lasting relationships based on trust and respect, and it's wonderful to hear that we succeeded in doing just that with you. Your satisfaction is our top priority, and we're here to support you every step of the way on your Mercedes journey. Whether you have questions, need assistance, or simply want to say hello, please know that we're always here for you. Thank you once again for choosing RBM of Alpharetta, and we can't wait to welcome you back to our dealership soon for another outstanding experience! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
June 03, 2024

It was a very good experience. The sale person who helpd me are very nice. More

by tzheng997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

RBM of Alpharetta responded

Hi Tzheng997, Thank you so much for the 5-star review! We appreciate your kind words about Sid Karaca. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
June 02, 2024

I recently had the pleasure of working with Reza, and I must say, the service was excellent from start to finish. Reza was incredibly knowledgeable, patient, and attentive to my needs, making the entire ca More

by adaou101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

RBM of Alpharetta responded

Hi Adaou101, Thank you for your glowing review! We're delighted to hear that your experience with Reza Azizi exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it's wonderful to know that we achieved that with you. We'll be sure to pass along your kind words to Reza Azizi and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
June 01, 2024

Everyone was great from the moment I entered the building! Especially Linda Luu! Thank You More

by Kierra Y.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deisi Pizano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

RBM of Alpharetta responded

Hello Kierra Y, Your kind words mean the world to us! Linda Luu is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! We look forward to welcoming you back to the RBM of Alpharetta family! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
May 31, 2024

Super nice with good service / Jeff Twiggs/ ms Collin’s , Alice. They deserved for good rsise More

by Llosugarhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alice the one explaining the car features
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Jun 03, 2024 -

RBM of Alpharetta responded

Hello Llosugarhill, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Jeff Twiggs and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
May 30, 2024

Jeff Twiggs provided me with an amazing dealership experience last week when I purchased my brand new Mercedes-Benz! He was very detailed, provided transparency and a trustworthy service I truly appre More

by faithgfletcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deisi Pizano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

RBM of Alpharetta responded

Hello Faithgfletcher, Thank you for your glowing review! We’re delighted to hear that your experience with Jeff Twiggs exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Jeff Twiggs and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
May 29, 2024

I just bought a 2023 Airstream Interstate from Sheaffer at RBM of Alpharetta. What an easy experience! No pressure and quick. Once I made a decision to buy it and we agreed on the price everything was re More

by harpt58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

RBM of Alpharetta responded

Hi Harpt58, Thank you for taking the time to share your feedback! We’re thrilled to hear that Sheaffer Cheek made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and its clear that Sheaffer went above and beyond to assist you. We’ll make sure to pass along your kind words to Sheaffer Cheek and celebrate his dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best Wishes, Your Friends and Family at RBM of Alpharetta

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