Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
2,130 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,130 reviews
June 04, 2026
I had been using Troncalli to service my 2014 Jeep Grand Cherokee since I moved here in 2017. I had mentioned to my son that maybe I should get another vehicle that would be under warranty. He saw the onli Cherokee since I moved here in 2017. I had mentioned to my son that maybe I should get another vehicle that would be under warranty. He saw the online ad RE:2025 Jeep Grand Cherokees. So, we came by and Shayne was the one who first approached us. We told him what we were looking for and the ad we had seen. He was very knowledgeable and helped me find the one I liked most. (Except for the black package!) After some time spent discussing it with Shayne and his manager, we were able to make a deal. I hope to continue having my 2025 Jeep service done at Troncalli. Great dealership and salesman. More
by mona.armstrong99
Employees Worked With
May 26, 2026
Unlike other dealerships in the area, CJ and staff will actually come greet you and help you through the process. Very relaxed and not forceful like most dealerships. actually come greet you and help you through the process. Very relaxed and not forceful like most dealerships. More
by aidanchampiontopga
Employees Worked With
May 22, 2026
This is my 2nd purchase from Tyler. Highly recommend and love working with him. Will purchase again for my next truck! Highly recommend and love working with him. Will purchase again for my next truck! More
by JLACY1019
Employees Worked With
May 21, 2026
Dealership and sales staff were very friendly and customer oriented. They listened to me and didn’t push unwanted topics. customer oriented. They listened to me and didn’t push unwanted topics. More
by Espi5214
Employees Worked With
May 20, 2026
Troncalli was very easy to work with, and got us exactly what we were looking for! what we were looking for! More
by Walkeraustin65
Employees Worked With
May 16, 2026
I enjoyed spending time with Bill while assessing my truck options at the dealership. The experience felt pressure free. Great dealership overall. truck options at the dealership. The experience felt pressure free. Great dealership overall. More
by raulcoral
May 15, 2026
They made our purchase smooth from start to finish. We will be buying our vehicles from Troncoli going forward. We will be buying our vehicles from Troncoli going forward. More
by Richneumayer
May 14, 2026
Bill Smith was awesome to deal with. I will recommend him to anyone buying a car. I will recommend him to anyone buying a car. More
by camstofko
Employees Worked With
May 08, 2026
Amazing experience! ! I highly recommend Tyler Grant at troncalli if you’re in the market for a new vehicle. He made the experience so easy, and catered to my every need. ! I highly recommend Tyler Grant at troncalli if you’re in the market for a new vehicle. He made the experience so easy, and catered to my every need. He and the entire team displayed both incredible professionalism and a personal touch that made us feel at ease. I’m very grateful for his service and ability to put the keys to my new truck in my hands. More
by Williambrown31090
Employees Worked With
May 04, 2026
Bill was great! Easy to deal with, straightforward and honest about the entire process. Couldn't ask for more Easy to deal with, straightforward and honest about the entire process. Couldn't ask for more More
by bcl236
Employees Worked With
