Do not do business with these people. - Charlee90
Do not do business with these people. My family and I made an internet deal to buy a car for my 16-year-old daughter. We came in expecting to sign the paperwork and leave, no test drive needed. From the second we walked in, it was a total mess. The person we had emailed was nowhere to be found, and the first salesman acted like he had no idea what car we were there for, asking us what we wanted to look at.
We waited, and then the manager came out and told us someone else was looking at the vehicle. There were only men in the building the whole time, so we never saw this supposed other customer. I politely explained that if they couldn't guarantee we could get the car, we were going to leave so our time wouldn't be wasted. He immediately caught an attitude and called me rude just for saying that, but asked us to give them 10 minutes, so we agreed to wait.
While we waited, another employee came out and talked our heads off, offering vague apologies and excuses about how fast inventory moves, which felt like a deliberate stall tactic. The manager then came back over and sarcastically claimed he got the other lady to pick a green car instead and asked if I was happy now. When I asked what he was talking about since we still hadn't even been shown our vehicle, he suddenly lost his temper and started shouting, "They're gonna roast us on the survey!" We were completely bewildered.
He then snatched the keys right out of another employee's hand, wildly swung them around in the air, and aggressively yelled that we didn't want the car anymore. We told him that after the way they had treated us, we absolutely did not want to buy from them.
As we headed for the exit, another employee sitting near the door backed his chair up and leaned backward just to stare at my daughter and me while we spoke quietly, making the quiet room feel even more bizarre and unsettling. Then the manager followed my husband toward the door and got directly in his face twice, forcing my husband to push the exit door open against him just to get our family outside safely.
The entire encounter was aggressive, condescending, and completely unhinged. Stay far away.
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