Keaton Wright

Just bought my third Subaru, but my first from Subaru of Wesley Chapel, and they have officially set a new standard for what the car-buying experience should be! From my very first conversation, the comm Wesley Chapel, and they have officially set a new standard for what the car-buying experience should be! From my very first conversation, the communication and responsiveness were incredible. I had a slightly complicated situation because I was getting ready to leave for a three-week international trip, wanted to take advantage of Subaru’s current financing, and wouldn’t actually be able to pick up the car until I returned. Instead of making that complicated, this team basically said, “We’ll figure it out,” and then they did. Mike, the Internet Sales Manager, was AMAZING. He was incredibly responsive, answered my approximately 7,000 questions 😂, gave me clear numbers and options, and worked with my schedule to make the entire thing possible. Hipolitol was wonderful throughout the process and made sure I had all the details and answers I needed about the car. There was never any pressure, just lots of communication and a genuine willingness to work with me. Pickup was just as great. Keaton gave me a thorough walkthrough of my new Outback and even installed my cross bars for me. Stephen helped get everything set up with the Subaru app, and Brad made the financing portion easy, straightforward, and painless. The whole team worked together so seamlessly that I never felt like I was being passed from person to person and having to explain everything again. I’ve purchased my previous two Subarus from another dealership, so I had a very direct comparison, and the experience at Wesley Chapel was unmatched. They were responsive, transparent, professional, organized, accommodating, and genuinely seemed excited to earn my business. I drove away in a gorgeous new Sapphire Blue Outback Touring XT and could not be happier with either the car or the experience. Huge thank you to Mike, Hipolitol, Keaton, Stephen, Brad, and the entire Subaru of Wesley Chapel team. You’ve definitely earned a repeat customer! More

by jessica.lauther Verified Customer Verified Customer

Print

Sarit is Amazing! She jumped thru hoops and surprised me with sunroof on new lease! She jumped thru hoops and surprised me with sunroof on new lease! More

by PATTITAYLOR8 Verified Customer Verified Customer

Print

Amazing dealer. So helpful and worked to help me get a great monthly deal. I couldn’t be happier. So helpful and worked to help me get a great monthly deal. I couldn’t be happier. More

by leih18 Verified Customer Verified Customer

Print

Nice friendly people . Wait time between purchase and finance could be improved . We came from Lakeland so initial drive was long to start Wait time between purchase and finance could be improved . We came from Lakeland so initial drive was long to start More

by fsusveum Verified Customer Verified Customer

Print