Stephen Solomon

Just bought my third Subaru, but my first from Subaru of Wesley Chapel, and they have officially set a new standard for what the car-buying experience should be! From my very first conversation, the comm Wesley Chapel, and they have officially set a new standard for what the car-buying experience should be! From my very first conversation, the communication and responsiveness were incredible. I had a slightly complicated situation because I was getting ready to leave for a three-week international trip, wanted to take advantage of Subaru’s current financing, and wouldn’t actually be able to pick up the car until I returned. Instead of making that complicated, this team basically said, “We’ll figure it out,” and then they did. Mike, the Internet Sales Manager, was AMAZING. He was incredibly responsive, answered my approximately 7,000 questions 😂, gave me clear numbers and options, and worked with my schedule to make the entire thing possible. Hipolitol was wonderful throughout the process and made sure I had all the details and answers I needed about the car. There was never any pressure, just lots of communication and a genuine willingness to work with me. Pickup was just as great. Keaton gave me a thorough walkthrough of my new Outback and even installed my cross bars for me. Stephen helped get everything set up with the Subaru app, and Brad made the financing portion easy, straightforward, and painless. The whole team worked together so seamlessly that I never felt like I was being passed from person to person and having to explain everything again. I’ve purchased my previous two Subarus from another dealership, so I had a very direct comparison, and the experience at Wesley Chapel was unmatched. They were responsive, transparent, professional, organized, accommodating, and genuinely seemed excited to earn my business. I drove away in a gorgeous new Sapphire Blue Outback Touring XT and could not be happier with either the car or the experience. Huge thank you to Mike, Hipolitol, Keaton, Stephen, Brad, and the entire Subaru of Wesley Chapel team. You’ve definitely earned a repeat customer! More

by jessica.lauther Verified Customer Verified Customer

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The service department always gives me outstanding customer service. I am very happy with this dealership! customer service. I am very happy with this dealership! More

by kitkel99 Verified Customer Verified Customer

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The Wesley chapel Subaru is the best dealership in entire Tampa region for the best customer experience they always welcome you with.a smile and also take care after sales which is very unique to this dealer Tampa region for the best customer experience they always welcome you with.a smile and also take care after sales which is very unique to this dealership More

by sumanth.bsmurthy Verified Customer Verified Customer

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5th subaru bought here. Garrett worked to find us the Outback Touring color scheme my wife wanted. Great prices, service and zero pressure Garrett worked to find us the Outback Touring color scheme my wife wanted. Great prices, service and zero pressure More

by dgoebel86 Verified Customer Verified Customer

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Justin and Stephen were both professional and courteous. The service was efficient. Both gentlemen answered all of our questions. The service was efficient. Both gentlemen answered all of our questions. More

by john.banfield Verified Customer Verified Customer

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