Jenkins Volvo of Ocala

Great Experience with Service Department! I recently took my Volvo XC60 in for service, and Jonathan, my service representative, provided outstanding customer service. He was professional, I recently took my Volvo XC60 in for service, and Jonathan, my service representative, provided outstanding customer service. He was professional, knowledgeable, and kept me informed throughout the entire process. My GPS sent me to the wrong address, causing me to arrive about 30 minutes late for my appointment. Despite the delay, Jonathan and the service team were incredibly understanding and accommodating. Even on a busy Friday afternoon, they took great care of me and made the experience stress-free. I highly recommend Jenkins Service Department, and especially Jonathan, for their exceptional customer service and commitment to their customers. More

My vehicle required service recently. .this was a rare occurrence, yet the service coordinated by Nick was par excellence! and consistent with the Volvo brand. .this was a rare occurrence, yet the service coordinated by Nick was par excellence! and consistent with the Volvo brand. More

I am someone who really appreciates good customer service, and I have to say this dealership and its employees are more customer service oriented than any other dealership I’ve been to before. It was service, and I have to say this dealership and its employees are more customer service oriented than any other dealership I’ve been to before. It was like the fine dining of car dealership experiences. More

Nick my service advisor was extremely helpful with my experience at Volvo. I had taken my Volvo xc 60 in for an oil change and some things didn’t pass inspection. They wrote out the full amount of everyt experience at Volvo. I had taken my Volvo xc 60 in for an oil change and some things didn’t pass inspection. They wrote out the full amount of everything that needs to be worked on. I love my car and will do anything to maintain it. Thank you for the great experience! More

On the way to the dealer, my wife said, “We are NOT getting a car today.” Welp. We got a car today. The price was too good. The folks at Jenkins were friendly without being in your face or getting a car today.” Welp. We got a car today. The price was too good. The folks at Jenkins were friendly without being in your face or feeling like they were selling snake oil. I appreciate that they were willing to do the careful market analysis to ensure that we got a great price for our vehicle. Talk about PATIENT. We negotiated on the price for literally 3 hrs. A special shoutout to Ortavious who painstakingly sat with us for hours to get the deal pushed through. I would absolutely do business with them again because of him and Matt (last name Valila I think). Even the financing situation was a breeze. I felt like I was in great hands thanks to Ed Morgan and Brian Bly. All around exceptional experience! I highly recommend these folks for a beautiful new Subaru! More

I wish that I could give a 0 rating. I took my Forester in for a checkup. For $179 dollars they told me that I would need a replacement on my air conditioner for $1500. Since the air I took my Forester in for a checkup. For $179 dollars they told me that I would need a replacement on my air conditioner for $1500. Since the air conditioner was not broken but just not functioning properly, I said No. I bought an AC recharger from Walmart for $50 amd I put it in twice and heard a pop. Like magic. My air conditioning works perfectly and is now so cold that I can't even turn it on full blast. I got the sense that the person at the desk was trying to tell me to not let them do the AC unit. My neighbors bought a brand new Forester and paid for a coating to protect the finish. The coating was never applied and Jenkins gave them a hard time over a refund. They are either sleazy or incompetent or both. Even the free car wash was pitiful. .I appreciated the effort but they did not even wash off the grease from the brake work. All in all a very disappointing experience. I will never go there again and suggest that they be avoided by anyone who values integrity. More

Sigourney was my first contact and seemed like an old friend. She quickly pin pointed what I wanted and invited me in for a test drive. Jeavaun went on my test drive and explained the features. He was ve friend. She quickly pin pointed what I wanted and invited me in for a test drive. Jeavaun went on my test drive and explained the features. He was very patient with all my questions. He was so knowledgeable about Volvos. As he talked my excitement grew about Volvo. I put money down and was out the door. They called when my car came in and I was thrilled with the look of my car. This dealership is a 45 minute drive for me, however; it was so worth it! I consider them all dear friends. I believe we will be friends for a very long time. I also believe I will be driving a Volvo for a very long time. My car is an absolute dream! Thank you so much. More

Got service there recently and was thoroughly impressed by their team and how polite they were. Didn't have to wait long either and their manager Tony gave me a discount on my oil change. by their team and how polite they were. Didn't have to wait long either and their manager Tony gave me a discount on my oil change. More