53 Florida Genesis Dealers

2024 Hyundai Santa Cruz. - minnidog

2024 Hyundai Santa Cruz. Seamless transaction, professional good deal Thanks to my salesman Dean Sinibaldi

I had a great experience purchasing a car here. - michelleenunez

I had a great experience purchasing a car here. Everyone was so helpful specially Bill who helped us through every step of the way. Would definitely recommend to purchase a car here.

I really hate going to car dealerships because they talk - scjenner64

I really hate going to car dealerships because they talk too long and it takes really long to get out of there but Tony and his apprentice especially Tony was very friendly helpful knowledgeable, and it made my experience very pleasant thank you Tony thank you Genesis team

JP did an amazing job from start to finish. - LS

JP did an amazing job from start to finish. But even after, he continues help. Thank you JP for getting us into our car!!

The team was very friendly, helpful, and thorough at - laurencewildes

The team was very friendly, helpful, and thorough at every turn and appeared to be dedicated to the dealership.

Nicole sold me a new 2024 Venue. - Marty mart

Nicole sold me a new 2024 Venue. She was terrific. Best salesperson I have ever worked with.

After the Sarasota Lexus dealer, from which I had - Tom

After the Sarasota Lexus dealer, from which I had purchased vehicles for more than 20 years, was acquired by a conglomerate which has not run it well, I moved to Gettel Genesis. Glad I did.

Quick to solve the issue and make the experience - SHANNEL326

Quick to solve the issue and make the experience seamless. Great customer service. Thank you.

Best experience from the salesman Karim to the financial - kimhat0925

Best experience from the salesman Karim to the financial guy Miguel. I will recommend Greenway Hyundai to anyone looking for a vehicle.

Service at this dealership was excellent! - Cheryl

Service at this dealership was excellent! They picked up my car and kept me informed every step of the way. I took it in for a recall issue and had another issue that I needed to have checked. A part is required that I am waiting for, which I'll be sure to use the valet service again for that issue. I would DEFINITELY recommend this dealership for sales and service.

Just bought a Genesis gv60 with Randy as our sales guy. - Irene

Just bought a Genesis gv60 with Randy as our sales guy. The test drive was smooth and we're looking forward to driving this electric car home today.

This is my 3 rd Genesis very happy with service and staff - Docbob6

This is my 3 rd Genesis very happy with service and staff at Gettal . Sevice department also great !

Did our homework on multiple makes, models, and... - TomJ.BoyntonBeach

Did our homework on multiple makes, models, and dealerships and eventually landed on the Genesis GV70 because (1) the fully-loaded Prestige package is a great price compared to similar size and features from Mercedes, BMW, or Acura, and (2) it was in stock (given the 2021 shortages on chips). Went in and met sales person Tony Wilson, a great, hard working, enthusiastic soul with good character. Highly recommend Tony and the Napleton West Palm Beach dealership. The separate service team is also proactive to make sure they schedule time to go over all the massive amount of tech built into the Prestige package. Thanks all. Enjoying the new ride tremendously.

Carolyn Davis made the buying experience seamless! - silversprint

Carolyn Davis made the buying experience seamless! She had the car ready to test drive when I arrived and I ended up purchasing that day. I love my new Genesis :)

My wife & I took delivery of our new (2025) GV 80 2,5 T - halljunior

My wife & I took delivery of our new (2025) GV 80 2,5 T Genesis Prestige Monday and were most pleased with veteran carman Bill Childres patient, knowledgeable and informative presentation. The 2025 model is more advanced and perfected than the '24 and requires a tutorial to fully appreciate all the changes. Bill had previously taken me on a test drive and in twenty minutes with no hard sell, had convinced me this was the car for me. He patiently went through it all again with my wife. Allen Turner Genesis gave me a very fair value for my trade-in (a Genesis!) and every step of the transaction was handled smoothly and professionally (thank you Maureen!). My previous visits for routine service with my G90 and Service Manager Bryan O'Neill's courtesy and professionalism made the drive from Santa Rosa Beach, FL worthwhile and convinced me Allen Turner Genesis is the dealership is want to do business with- Frank Hall

I got my new GV80 this week at Lakeland Genesis. - doggeeluvr4life

I got my new GV80 this week at Lakeland Genesis. Has a great experience with everyone, especially my salesman, Kida. I highly recommend both Lakeland Genesis & Kida!!

Loved the service, I had to take my husband's car for - Perla.minier

Loved the service, I had to take my husband's car for maintenance and Logan was very nice, took the time to explain what needed to be done and educate me on how to avoid the car tires from getting flat. Thank you Logan for an amazing service.

Always very busy but take good care of us. - mark

Always very busy but take good care of us. Great people is what makes the business great

I am lowering my Service rating for multiple reasons. - sfla

I am lowering my Service rating for multiple reasons. I see many Delray Genesis replies and some say to please reach out to me. Since the replies do not use a name or department just who do we reach out to? I have left a message on Wes’s direct line. I have had the service desk tell me they would give this written message directly to Wes. The only listed numbers are to Sales or service. I haven't found any contact information online or in this non-working dealership's website that would give me any other contact information. I found the Service Manager Matthew Martinezname with out any way to get in touch. My verified appointment the day prior with a loaner for my Genesis didn't happen. My GV70’s first service had an oil change, tires rotated and my paid for wiper blades replacement was done? The other items I requested to be added for service even if there wasn't time for them to be completed were not on the service sheet handed to me when I picked up my car. My Genesis App is telling me that I need to schedule service immediately. My car is telling me I need my next service in 1,700 miles. Neither my car nor the app shows I've ever had any service. Looking up my vehicle history, shows just the purchase date entry. I was told that my vehicle has 2 recalls but this is not mentioned on my service recite. I would love to hear from the Service Manager, Matthew Martinez or anyone.

I have visited this dealer on multiple occasions since I - Dino Torres

I have visited this dealer on multiple occasions since I have always owned a Hyundai and have had curiosity when new models come out. On all my visits, every single salesperson would work against me. Mr. Oscar Torres has been the only salesperson to provided me with a great deal at a price I wanted to pay. Buying a car at the dealer is a terrifying experience for some but it moves effortlessly when you have a salesman like Mr. Torres on your side.

Extremely Disappointing Experience with Crown Genesis of - abrown327

Extremely Disappointing Experience with Crown Genesis of St. Petersburg, Florida I am beyond frustrated with the customer service at Crown Genesis of St. Petersburg, Florida. In my experience, their business practices lack professionalism, and I believe they are conducting questionable operations. On September 30, I took my car in for two recalls and to address wind and rain intrusion that occurred during Hurricane Milton (on 10/10). However, as of today, my vehicle has not been release. The Genesis representative, Brad I interacted with was rude, disrespectful, and unprofessional. Additionally, the service manager, Ryan has been unresponsive, refusing to return calls or communicate in any way. I have attempted to escalate the issue to their corporate headquarters, but even they have been ignored by the staff at Crown. Buyers, please be aware that this dealership does not uphold the quality or luxury service you would expect from a brand like Genesis. This has been a truly disappointing experience, and I would strongly advise potential customers to be cautious when considering their services. This poor level of customer service is unacceptable, and I will continue to raise awareness of the situation.

It's too bad there aren't pans as well as stars - for - USmapleleaf

It's too bad there aren't pans as well as stars - for negative ratings because if there were, Rick Case Genesis would get 5 pans. Masters of bait and switch. I had an appointment to see a particular advertised. After several confirmations by text and personal phone calls and 45 miles from my home on I-95, a dreadful ride, 20 minutes after my arrival I was informed the car "was sold yesterday". I had told Justin, the appointment rep the day before that I was prepared to buy the car. He even called me when I was driving there to see if I was on my way. When the salesman took me to talk to the manager to register my discontent, the unsympathetic manager immediately tried to get me into a lease, something that doesn't make sense for me. All they did and wanted to do was to lure me there to make any kind of sale. I don't know if the car was sold the day before, a day earlier than that or if there was ever anything as they advertised. I would have to be extremely desperate to ever go to or talk to anyone at that dealership again. This is the behaviour and treatment that causes people to hate car dealership.

The worst customer service I have ever experienced. - Jandsblank

The worst customer service I have ever experienced. Spen 8 hours in three days no one showed me how to set the car up it was more important to spend time with other customers than spend time with the person who purchased the car. The sales manager was nasty and never gave me any help. Love the car go to a different dealership

Service dept. - Philip Campos

Service dept. is deplorable , unprofessional and lack communication skills.My car was there for 2 weeks and 1 day when it was only suppose to be there no more than 2 days. They don't offer the GENEAIS EXPERIENCE. They provided a loaner car that eas filthy inside.

This dealership is under new management. - RJA

This dealership is under new management. I purchased a vehicle and the whole process was great! Both great product & service!

Néstor was an amazing sales and support person who guided... - Franirala

Néstor was an amazing sales and support person who guided me trough the process amazingly I loved the experience at this dealer they understood what I needed in very happy with Nestor and all crew