53 Florida Genesis Dealers

I visited the Hyundai dealership to check out the models - HARRY25

I visited the Hyundai dealership to check out the models and was assisted by Sam (Harry Wiest). He was very professional, showing us several models. We took a test drive in the Palisade, which my wife and I loved, but after returning home, we decided to invest a little less and went back to purchase a Tucson—and that’s what we did. Sam guided us through every step in a very friendly and assertive manner. We completed the purchase and left fully satisfied with the service.

I really hate going to car dealerships because they talk - scjenner64

I really hate going to car dealerships because they talk too long and it takes really long to get out of there but Tony and his apprentice especially Tony was very friendly helpful knowledgeable, and it made my experience very pleasant thank you Tony thank you Genesis team

Courteous service, professional. - EPDVORAK

Courteous service, professional. Had to wait too long for an ordered part. No loaner available.

Very good sales service. - svsakthivelk

Very good sales service. Carlos helped me to finalize the better deal. Appreciate your response

Alejandro was very understating and helpful to be sore - TONYLOGRANDE

Alejandro was very understating and helpful to be sore everything was done to the highest level of quality .

My service advisor was Logan. - Ron Manco

My service advisor was Logan. He did an excellent job from the moment I arrived until my service was complete. I would rate him 10 out of 10 in every category. I will ask for him when my next service comes due.

I have been purchasing or leasing vehicles for 35 years - chrisdavis65

I have been purchasing or leasing vehicles for 35 years and will be purchasing from Gettel for the next 35 years! 4 yrs ago I purchased a GV70 from Gettel and had a wonderful experience both from a sales aspect as well as servicing the vehicle for 4 yrs. All of that is what brought me back to purchase a 2025 GV70 a few days ago. I decided to go from my advanced package and bought a 2.5T sports prestige. After driving it 24 hours, I knew I was unhappy. I immediately called Lucio and told him I wanted to return the car for a GV70 2.5T advanced package. He called me back (he was off that day!) That is when even more magic happened. They not only honored their 3 day buyers exchange program, they made sure I got my #1 choice of color even though they didn’t have it in stock. Dean, Raphael and Lucio literally moved heaven and earth to find the exact vehicle I wanted…going all the way to Miami! Even Steven in finance made unwinding and winding of the paperwork, etc a very easy experience. Honestly, if you are looking to purchase or lease a Genesis, make the first best decision for yourself and go to Gettel of SARASOTA…even if you live in Lakewood Ranch…go to Genesis Sarasota. I have had many positive and negative buying experiences at dealerships over the last 35 years, but never have I had one so authentic than at Genesis Sarasota, even after I wanted to exchange the new GV70 for a different package after driving it for a day! The icing on the cake was they never gave up and found the color combination that was my first choice and I wanted 4 years ago, but wasn’t available. Now I can’t wait to have this vehicle serviced at their new location this summer! I can’t thank Dean, Raphael, Lucio and Steven enough!!

Quick to solve the issue and make the experience - SHANNEL326

Quick to solve the issue and make the experience seamless. Great customer service. Thank you.

Sales and Service at this dealership are outstanding. - Sasb1061

Sales and Service at this dealership are outstanding. It was a seamless vehicle purchase in a minimal amount of time. The entire sales team, finance, and management went above and beyond to ensure we were happy. It's our 4th Genesis, and I assure you we will be back. The products, sales, and service are 5 stars.

The dealership is very clean, bright and comfortable with - VINNYDAG711

The dealership is very clean, bright and comfortable with several cars in the show room to look at.

Just bought a Genesis gv60 with Randy as our sales guy. - Irene

Just bought a Genesis gv60 with Randy as our sales guy. The test drive was smooth and we're looking forward to driving this electric car home today.

This is my 3 rd Genesis very happy with service and staff - Docbob6

This is my 3 rd Genesis very happy with service and staff at Gettal . Sevice department also great !

Amazing skills and very easy to talk to. - cristianoliva7

Amazing skills and very easy to talk to. He will get you into your dream car and you won’t be disappointed.

Did our homework on multiple makes, models, and... - TomJ.BoyntonBeach

Did our homework on multiple makes, models, and dealerships and eventually landed on the Genesis GV70 because (1) the fully-loaded Prestige package is a great price compared to similar size and features from Mercedes, BMW, or Acura, and (2) it was in stock (given the 2021 shortages on chips). Went in and met sales person Tony Wilson, a great, hard working, enthusiastic soul with good character. Highly recommend Tony and the Napleton West Palm Beach dealership. The separate service team is also proactive to make sure they schedule time to go over all the massive amount of tech built into the Prestige package. Thanks all. Enjoying the new ride tremendously.

My wife & I took delivery of our new (2025) GV 80 2,5 T - halljunior

My wife & I took delivery of our new (2025) GV 80 2,5 T Genesis Prestige Monday and were most pleased with veteran carman Bill Childres patient, knowledgeable and informative presentation. The 2025 model is more advanced and perfected than the '24 and requires a tutorial to fully appreciate all the changes. Bill had previously taken me on a test drive and in twenty minutes with no hard sell, had convinced me this was the car for me. He patiently went through it all again with my wife. Allen Turner Genesis gave me a very fair value for my trade-in (a Genesis!) and every step of the transaction was handled smoothly and professionally (thank you Maureen!). My previous visits for routine service with my G90 and Service Manager Bryan O'Neill's courtesy and professionalism made the drive from Santa Rosa Beach, FL worthwhile and convinced me Allen Turner Genesis is the dealership is want to do business with- Frank Hall

Tate was awesome in helping us purchase from out of town. - Templin2

Tate was awesome in helping us purchase from out of town. You need a trustworthy sales person when you are driving from about 4 hours away. From our conversations on the phone while negotiating the deal to actually getting the car ,Tate was with us every step of the way.

Excellent service Couldn’t have been better after the - vindaley22

Excellent service Couldn’t have been better after the day with the sales rep Miguel and manager, They are great guys and I’ll give them 10 of 10 for the service they gave me

Always very busy but take good care of us. - mark

Always very busy but take good care of us. Great people is what makes the business great

Had a horrible experience! - C aust

Had a horrible experience! Alan Silverman and his manager were rude and disrespectful. I was there in January and was looking to get my 4th Genesis. I have a 840 credit and they acted like I was not worth of their time. I have a brown skin and they treated me like a homeless person. I felt very discriminated. I will never go back.

I have visited this dealer on multiple occasions since I - Dino Torres

I have visited this dealer on multiple occasions since I have always owned a Hyundai and have had curiosity when new models come out. On all my visits, every single salesperson would work against me. Mr. Oscar Torres has been the only salesperson to provided me with a great deal at a price I wanted to pay. Buying a car at the dealer is a terrifying experience for some but it moves effortlessly when you have a salesman like Mr. Torres on your side.

Extremely Disappointing Experience with Crown Genesis of - abrown327

Extremely Disappointing Experience with Crown Genesis of St. Petersburg, Florida I am beyond frustrated with the customer service at Crown Genesis of St. Petersburg, Florida. In my experience, their business practices lack professionalism, and I believe they are conducting questionable operations. On September 30, I took my car in for two recalls and to address wind and rain intrusion that occurred during Hurricane Milton (on 10/10). However, as of today, my vehicle has not been release. The Genesis representative, Brad I interacted with was rude, disrespectful, and unprofessional. Additionally, the service manager, Ryan has been unresponsive, refusing to return calls or communicate in any way. I have attempted to escalate the issue to their corporate headquarters, but even they have been ignored by the staff at Crown. Buyers, please be aware that this dealership does not uphold the quality or luxury service you would expect from a brand like Genesis. This has been a truly disappointing experience, and I would strongly advise potential customers to be cautious when considering their services. This poor level of customer service is unacceptable, and I will continue to raise awareness of the situation.

I had a recall on my 25 GV70. - HarveyJ

I had a recall on my 25 GV70. While I did not buy the car at Coconut Creek, they went out if their way to help me. Mark Evans in their service department was top notch. He’s one of the most courteous and helpful service support people I’ve ever dealt with. Mark knew more about the car then the dealership I purchased from.

It's too bad there aren't pans as well as stars - for - USmapleleaf

It's too bad there aren't pans as well as stars - for negative ratings because if there were, Rick Case Genesis would get 5 pans. Masters of bait and switch. I had an appointment to see a particular advertised. After several confirmations by text and personal phone calls and 45 miles from my home on I-95, a dreadful ride, 20 minutes after my arrival I was informed the car "was sold yesterday". I had told Justin, the appointment rep the day before that I was prepared to buy the car. He even called me when I was driving there to see if I was on my way. When the salesman took me to talk to the manager to register my discontent, the unsympathetic manager immediately tried to get me into a lease, something that doesn't make sense for me. All they did and wanted to do was to lure me there to make any kind of sale. I don't know if the car was sold the day before, a day earlier than that or if there was ever anything as they advertised. I would have to be extremely desperate to ever go to or talk to anyone at that dealership again. This is the behaviour and treatment that causes people to hate car dealership.

Service dept. - Philip Campos

Service dept. is deplorable , unprofessional and lack communication skills.My car was there for 2 weeks and 1 day when it was only suppose to be there no more than 2 days. They don't offer the GENEAIS EXPERIENCE. They provided a loaner car that eas filthy inside.

This dealership is under new management. - RJA

This dealership is under new management. I purchased a vehicle and the whole process was great! Both great product & service!

Outstanding, professional and courteous service. - dianerug

Outstanding, professional and courteous service. Would highly recommend this dealership if you’re looking for a Genesis. We had a problem for 2 months with a previous dealership where we bought our car and they didn’t return calls, texts or emails and they could not resolve our issue. One visit to Genesis Central Florida and they solved our issue. The dealership is conveniently located near the turnpike, the ‘waiting room’ is an elegant lounge with snacks, coffee and soft drinks. But most important was their friendliness and great service and they were the only ones who could actually update our maps and get wireless Apple Car Play installed and working. We’ll return here anytime we need service or for a future new Genesis.