53 Florida Genesis Dealers

Everyone I've met has been very professional, courteous, - SREICHARD0

Everyone I've met has been very professional, courteous, and knowledgable. I would recommend them to anyone who asked. That refers to both the sales department and the service department.

I really hate going to car dealerships because they talk - scjenner64

I really hate going to car dealerships because they talk too long and it takes really long to get out of there but Tony and his apprentice especially Tony was very friendly helpful knowledgeable, and it made my experience very pleasant thank you Tony thank you Genesis team

Jay Gonzalez was awesome! - kenny456

Jay Gonzalez was awesome! If it wasn’t for him and his pursuit to close this deal. It would’ve been my 3rd time to walk out on Wallace Genesis in Stuart, FL. Thank you Jay!!!

Jasmine is always very responsive and helpful. - PBLO.VILLAMAR

Jasmine is always very responsive and helpful. She took care of me by setting up my ride share trip.

Frank is always excellent to work with. - BETH.BANISTER

Frank is always excellent to work with. He responds quickly, is professional and a pleasure to do business with.

This is my second review responding to a service issue - Timrogersrealtor

This is my second review responding to a service issue that was not corrected as reported. I can be reached at 404 307-6633. Tim Rogers

It was very nice to buy with Paulina. - Tibisay

It was very nice to buy with Paulina. She is a great seller. She helps us to find the car we need.

I have been purchasing or leasing vehicles for 35 years - chrisdavis65

I have been purchasing or leasing vehicles for 35 years and will be purchasing from Gettel for the next 35 years! 4 yrs ago I purchased a GV70 from Gettel and had a wonderful experience both from a sales aspect as well as servicing the vehicle for 4 yrs. All of that is what brought me back to purchase a 2025 GV70 a few days ago. I decided to go from my advanced package and bought a 2.5T sports prestige. After driving it 24 hours, I knew I was unhappy. I immediately called Lucio and told him I wanted to return the car for a GV70 2.5T advanced package. He called me back (he was off that day!) That is when even more magic happened. They not only honored their 3 day buyers exchange program, they made sure I got my #1 choice of color even though they didn’t have it in stock. Dean, Raphael and Lucio literally moved heaven and earth to find the exact vehicle I wanted…going all the way to Miami! Even Steven in finance made unwinding and winding of the paperwork, etc a very easy experience. Honestly, if you are looking to purchase or lease a Genesis, make the first best decision for yourself and go to Gettel of SARASOTA…even if you live in Lakewood Ranch…go to Genesis Sarasota. I have had many positive and negative buying experiences at dealerships over the last 35 years, but never have I had one so authentic than at Genesis Sarasota, even after I wanted to exchange the new GV70 for a different package after driving it for a day! The icing on the cake was they never gave up and found the color combination that was my first choice and I wanted 4 years ago, but wasn’t available. Now I can’t wait to have this vehicle serviced at their new location this summer! I can’t thank Dean, Raphael, Lucio and Steven enough!!

Davion did an excellent job for me. - Coach

Davion did an excellent job for me. I would absolutely use this service department again!

Quick to solve the issue and make the experience - SHANNEL326

Quick to solve the issue and make the experience seamless. Great customer service. Thank you.

Jim consolino was excellent in ALL areas. - wsosson

Jim consolino was excellent in ALL areas. This was my second time with Jim and I will come back!’

This is my 3 rd Genesis very happy with service and staff - Docbob6

This is my 3 rd Genesis very happy with service and staff at Gettal . Sevice department also great !

Brandon was phenomenal to work with! - PinkLinny1

Brandon was phenomenal to work with! He listened to all my must haves and made them a reality. He knew I was on a tight timeline, and made the process so easy! The finance team of Dwayne and his new trainee were fully prepared and took all the guessing out of giving me the best outcome! Regan took so much time explaining all the features of my new car and making sure I was prepared to enjoy the luxury of those features! This was an amazing experience from start to finish!

Did our homework on multiple makes, models, and... - TomJ.BoyntonBeach

Did our homework on multiple makes, models, and dealerships and eventually landed on the Genesis GV70 because (1) the fully-loaded Prestige package is a great price compared to similar size and features from Mercedes, BMW, or Acura, and (2) it was in stock (given the 2021 shortages on chips). Went in and met sales person Tony Wilson, a great, hard working, enthusiastic soul with good character. Highly recommend Tony and the Napleton West Palm Beach dealership. The separate service team is also proactive to make sure they schedule time to go over all the massive amount of tech built into the Prestige package. Thanks all. Enjoying the new ride tremendously.

I had an absolutely wonderful car buying experience at - jasonvirish

I had an absolutely wonderful car buying experience at Allen Turner Genesis purchasing my new G70 and Lisa Lewis was a pleasure to deal with and I could not recommend them enough! The entire car buying experience was smooth, professional, and top notch. From the dealership to the staff everything was first class all the way!

Tate was awesome in helping us purchase from out of town. - Templin2

Tate was awesome in helping us purchase from out of town. You need a trustworthy sales person when you are driving from about 4 hours away. From our conversations on the phone while negotiating the deal to actually getting the car ,Tate was with us every step of the way.

I found the salesman and the management staff very - clemsonpinckney

I found the salesman and the management staff very friendly, courteous, and unquestionable Integrity. Mr Moises Was very helpful, friendly, and courteous throughout the entire process. I’d recommend Genesis Orlando to anyone at any time.

Always very busy but take good care of us. - mark

Always very busy but take good care of us. Great people is what makes the business great

The service department is horrible. - John

The service department is horrible. Over three hours for a simple oil change. This is with a an appointment. Go somewhere else and save yourself a day of frustration.

I have visited this dealer on multiple occasions since I - Dino Torres

I have visited this dealer on multiple occasions since I have always owned a Hyundai and have had curiosity when new models come out. On all my visits, every single salesperson would work against me. Mr. Oscar Torres has been the only salesperson to provided me with a great deal at a price I wanted to pay. Buying a car at the dealer is a terrifying experience for some but it moves effortlessly when you have a salesman like Mr. Torres on your side.

Extremely Disappointing Experience with Crown Genesis of - abrown327

Extremely Disappointing Experience with Crown Genesis of St. Petersburg, Florida I am beyond frustrated with the customer service at Crown Genesis of St. Petersburg, Florida. In my experience, their business practices lack professionalism, and I believe they are conducting questionable operations. On September 30, I took my car in for two recalls and to address wind and rain intrusion that occurred during Hurricane Milton (on 10/10). However, as of today, my vehicle has not been release. The Genesis representative, Brad I interacted with was rude, disrespectful, and unprofessional. Additionally, the service manager, Ryan has been unresponsive, refusing to return calls or communicate in any way. I have attempted to escalate the issue to their corporate headquarters, but even they have been ignored by the staff at Crown. Buyers, please be aware that this dealership does not uphold the quality or luxury service you would expect from a brand like Genesis. This has been a truly disappointing experience, and I would strongly advise potential customers to be cautious when considering their services. This poor level of customer service is unacceptable, and I will continue to raise awareness of the situation.

I had a recall on my 25 GV70. - HarveyJ

I had a recall on my 25 GV70. While I did not buy the car at Coconut Creek, they went out if their way to help me. Mark Evans in their service department was top notch. He’s one of the most courteous and helpful service support people I’ve ever dealt with. Mark knew more about the car then the dealership I purchased from.

It's too bad there aren't pans as well as stars - for - USmapleleaf

It's too bad there aren't pans as well as stars - for negative ratings because if there were, Rick Case Genesis would get 5 pans. Masters of bait and switch. I had an appointment to see a particular advertised. After several confirmations by text and personal phone calls and 45 miles from my home on I-95, a dreadful ride, 20 minutes after my arrival I was informed the car "was sold yesterday". I had told Justin, the appointment rep the day before that I was prepared to buy the car. He even called me when I was driving there to see if I was on my way. When the salesman took me to talk to the manager to register my discontent, the unsympathetic manager immediately tried to get me into a lease, something that doesn't make sense for me. All they did and wanted to do was to lure me there to make any kind of sale. I don't know if the car was sold the day before, a day earlier than that or if there was ever anything as they advertised. I would have to be extremely desperate to ever go to or talk to anyone at that dealership again. This is the behaviour and treatment that causes people to hate car dealership.

Service dept. - Philip Campos

Service dept. is deplorable , unprofessional and lack communication skills.My car was there for 2 weeks and 1 day when it was only suppose to be there no more than 2 days. They don't offer the GENEAIS EXPERIENCE. They provided a loaner car that eas filthy inside.

This dealership is under new management. - RJA

This dealership is under new management. I purchased a vehicle and the whole process was great! Both great product & service!

Outstanding, professional and courteous service. - dianerug

Outstanding, professional and courteous service. Would highly recommend this dealership if you’re looking for a Genesis. We had a problem for 2 months with a previous dealership where we bought our car and they didn’t return calls, texts or emails and they could not resolve our issue. One visit to Genesis Central Florida and they solved our issue. The dealership is conveniently located near the turnpike, the ‘waiting room’ is an elegant lounge with snacks, coffee and soft drinks. But most important was their friendliness and great service and they were the only ones who could actually update our maps and get wireless Apple Car Play installed and working. We’ll return here anytime we need service or for a future new Genesis.