Nicole Paquette

All of the staff here is friendly. Paul was a big help in my purchasing journey! Paul was a big help in my purchasing journey! More

Print

I purchased a new car from Hyundai of Wesley Chapel about two weeks ago. It was raining at the time of delivery, and I did not notice scratches on the bumper then. When I reached home, I noticed the scrat two weeks ago. It was raining at the time of delivery, and I did not notice scratches on the bumper then. When I reached home, I noticed the scratches and took the car back to the dealership within about 30 minutes to raise the concern. I was told that I had caused them. In my experience, once I had signed the contract, my concerns were not heard and the way I was spoken to felt harsh and dismissive. I have also asked for copies of my contract documents and, as of writing this review, I have not received them. I was told everyone was busy. The sales person was Nicole. This was a very disappointing experience for me as a new car buyer. Based on my personal experience, I would not recommend this dealership to buyers looking for peice of mind More

Print

Nicole was, and continues to be great She went through the entire car with us and even let us record her showing the features of the key fob. A week after our purchase we went back and she answered our ad the entire car with us and even let us record her showing the features of the key fob. A week after our purchase we went back and she answered our additional questions. . And on top of that w got free hamburger lunch. I guess I didn’t win the raffle 🙂 because no one has called. We went up last weekend to purchase rubber mats and she was there to greet us like family. W at also getting to know some of the service department staff overly we at extremely pleased with everyone w have met and the dealership. More

by JPT66527 Verified Customer Verified Customer

Print

Disorganized and no attention to detail. There were lots of paperwork and billing mistakes.I would not recommend this dealership based on my most recent experience. There were lots of paperwork and billing mistakes.I would not recommend this dealership based on my most recent experience. More

by JENILYN123 Verified Customer Verified Customer

Print

They were personable and efficient. It was my first service visit and I was pleased with Anthony. The work was done quickly. It was my first service visit and I was pleased with Anthony. The work was done quickly. More

by LUCY B Verified Customer Verified Customer

Print

The car I bought had a broken ac. Once we said we did not want the extended warranty or gap, they were hostile. Once we said we did not want the extended warranty or gap, they were hostile. More

by MARCEPECO7523 Verified Customer Verified Customer

Print

Hyundai Wesley Chapel is the best! Thank you to Nicole P. for helping me find a great car & thank you to the service center for the work they do on my car. Thank you to Nicole P. for helping me find a great car & thank you to the service center for the work they do on my car. More

by PINKHART07 Verified Customer Verified Customer

Print

Work not done properly. I am not pleased with the service, very disappointed by wor I am not pleased with the service, very disappointed by wor More

by GIFFORDLOUDEN Verified Customer Verified Customer

Print

Nicolle was great! ! She took the time to explain the different features of all the models I sat in and she arranged for me to see five different cars in one day! Her d ! She took the time to explain the different features of all the models I sat in and she arranged for me to see five different cars in one day! Her dedication is amazing and am grateful ! Thank you Nicole!! She also kept in contact with me the second day of showing and sealing the deal! I only wish the car lot had more of a selection of the make and models This has nothing to do with my Nicole just saying! More

by ATHENA_JONES57 Verified Customer Verified Customer

Print

Easy to make a deal, they listened to what I wanted and got me thru the finance process very quickly. got me thru the finance process very quickly. More

by SUNTANFIT Verified Customer Verified Customer

Print