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Universal GENESIS

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
437 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 437 reviews

April 29, 2026

Extremely rude secretary. Secretary and service advisor talking about me as I drove away. Unfortunately I needed work done that could only be done at the dealership. I will n More

by swinnikiii
Recommend Dealer
No
Employees Worked With
I rather not
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April 29, 2026

The best,friendly,courteous and when ever I have an appointment I am treated with dignity. More

by princessbeu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marikeyla Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Universal GENESIS responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 29, 2026

This dealership is so friendly and helpful. Patel is amazing and always is willing to help. Thank you! More

by Michael.brugnone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Himanshu Patel
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Apr 29, 2026 -

Universal GENESIS responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal GENESIS!

April 28, 2026

Diana was very helpful and professional throughout my recall appointment at the dealership. She kept me informed during the process, explained everything clearly, and made sure all my questions were answ More

by dionnabrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana M.
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Apr 28, 2026 -

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2026

Satisfactory Prompt service friendly staff and good accommodations didn't take as long as normal so I was happy with that. More

by LLassabe
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 28, 2026 -

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 28, 2026

No estoy satisfecho con el servicio prestado ! El vehículo por el cambio de 1 neumáticos esta raramente desalineado. Quiero una nueva revisión More

by Jpadilla2204
Recommend Dealer
No
Employees Worked With
Mario
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April 28, 2026

Took both mine and wife car in about same time. We kept well informed and both car finished at same time More

by alwardtc
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 28, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 28, 2026

Esta bien. .Elizabeth Pimentel fue muy amable...siempre busca la manera de hacer sentir bien..gracias.. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Pimentel
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Apr 28, 2026 -

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 27, 2026

Our service advisor Manny is great and very customer friendly the whole team was very friendly. More

by fasstturrogst1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Apr 27, 2026 -

Universal GENESIS responded

Thanks for sharing your thoughts about your experience with Universal GENESIS. We appreciate your business and hope to see you again soon!

April 25, 2026

Always professional Easy to work with and keeps me informed That's all #law Thank you More

by AJAYCFE
Recommend Dealer
Yes
Employees Worked With
Ian
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Apr 25, 2026 -

Universal GENESIS responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal GENESIS. We look forward to having you as one of our valued customers for many more years to come!

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