397 California Ford Service Centers

The service and the service tech that I worked with was - DESERTDAWG2

The service and the service tech that I worked with was very nice, informative, courteous.

Absolutely amazing customer service and very fast turn - reid

Absolutely amazing customer service and very fast turn around time with parts and service very happy with my experience

Outstanding service experience. - SPERRIERA

Outstanding service experience. MTM transit & The City of Tracy Thanks you for this. Special thanks to my Service Advisor Debbie, Also the Service Manager for meeting with me to understand the importance of the buses for the City of Tracy and the efforts to provide paratransit service to the disabled citizens of the community.

We are a service based company with a fleet of 18 Fords. - danhvac12

We are a service based company with a fleet of 18 Fords. I come from a family of dealership service department employees and can say I rarely run into advisors as professional and timely as Bobby(Robert Selff). Our vehicles are handled quickly and Bobby's followups are beyond expectation. The confidence I have in the technicians is high as we have had every issue handled without question of quality. We expect to do business with Ford Tustin for years to come. Thanks Bobby

We had a great experience with AutoNation Ford Valencia. - englishpaws

We had a great experience with AutoNation Ford Valencia. Eric our advisor kept us well informed all along the way.

My service person, Sequoia was absolutely great. - tissbank

My service person, Sequoia was absolutely great. She's very patient , thorough and is a very good trouble shooter. She identified issues that should have been caught by previous techs, which makes me concerned about the quality of previous work. I had problems in the same system for almost a year now. And, I've spent lots of money for you to make the repairs. Now I'm feeling like the problem is solved.

After the scheduling hiccup, the service tech was very - GaffneCR

After the scheduling hiccup, the service tech was very nice. Plus, it was great not to have to take the vehicle to be serviced and have them come to the vehicle since the battery was dead.

My service tech was great And friendly. - BRMBRONCOS14

My service tech was great And friendly. Got my truck back in a decent time thanks

We leave our Maverick for maintenance and Raul was very - Arturo

We leave our Maverick for maintenance and Raul was very help full with the appointment, and they offer us deliver our car to our house after finish, that's great!!!, Thanks' to Steve and Alex for deliver our car. Very good service and on time

Pam at Serramonte Ford is a 10 out of 10. - CJones

Pam at Serramonte Ford is a 10 out of 10. Love the client service provided.

Guary Jordan was the best adviser inform me status of my - Coolit4u

Guary Jordan was the best adviser inform me status of my car every day courteous n accomodating

really outstanding communication - video by tech as the - bsapfel2000

really outstanding communication - video by tech as the repairs were going was super useful and let me know they were getting it done.

I appreciated being greeted by Mustafa when I arrived. - Barb

I appreciated being greeted by Mustafa when I arrived. He was friendly and explained what would be done and what the cost would be. Eek! I did not expect the level of cost.

The and donemechanic is very good and the problem solf - mundisu

The and donemechanic is very good and the problem solf and fix in 30 mins

Peter in Service was wonderful! - craz4dzne2

Peter in Service was wonderful! Very thorough, friendly, efficient. I will always request him, when I make an appointment for services. I also purchase the extended warranty. It pays for itself. Thank you Peter! You get an A+ from me.

My husband and I just purchased a used 2020 Ford - BFlaherty

My husband and I just purchased a used 2020 Ford Explorer, and immediately noticed we had a couple of issues in regards to the back up camera and the audio not working. We brought the vehicle in and Dylan Lindsay was our head service technician. He has been nothing short of amazing. His communication was detailed and we always knew what was going on with our car. He told us step-by-step what the plan was and the Service parts that needed to be ordered. He let us know when they had been delivered as well as installed. Dylan is incredibly good at what he does and I have never worked with a more thorough or dedicated technician. As mad as we were about purchasing a used card that had issues, Dylan did everything in his power to keep us happy and made sure we were well taken care of. As we all know, great customer service is very difficult to find and Fritts Ford is incredibly lucky to have him on their team! Thank you Dylan Lindsay!

Willie was very courteous answering all my questions and - levornia1112

Willie was very courteous answering all my questions and solved a problem that I had reported on several other visits

Excellence and integrity in the service department keeps - Julia

Excellence and integrity in the service department keeps us coming back. Gus is great! Thank you!!

The technician arrived. - Busterk

The technician arrived.on time and reviewed with me the details of the planned work. Bert changed my rear brakes out flushed the brake fluid quickly and efficiently. He was careful and easy to talk with. Excellent job.

I finally found a competent Ford dealership. - Shesparklez3131

I finally found a competent Ford dealership. Thank you so much. Kevin, is my service advisor and a list of his qualities would be longer than the words in a dictionary. Kevin, is awesome, fantastic, wonderful, and the best service advisor. Anthony, is great and his work is impeccable. This time, when I brought my car in there was something wrong with the AC. I dropped it off on Tuesday and I was given the estimate that it would be ready on Friday. To my surprise and happiness, it was ready today Wednesday. I give the dealership five stars and I give Kevin 10 Stars for his continuous flawless service. Thank you again.

Back in 2021 I bought a 2020 Ford Escape from North Bay - Beaker

Back in 2021 I bought a 2020 Ford Escape from North Bay Ford and I also got a maintenance contract with them about six months later I moved out of Santa Cruz to Brentwood but I still kept coming to North Bay for my service because they're service department was great and it was worth the time and drive to have only North Bay work on my car. Well about six months ago it seemed that the service I was receiving had changed and I was looking at moving to another dealership, that's when I met Mike (MC) and I explained my dissatisfaction in the service and recalls on my car and he said that he would get my issues resolved and I have to say he more than lived up to hie word. Mike took care of the service on my car in scheduling, parts, on time completion, overall professionalism with a friendly and helpful demeaner. Mike really took care of my car in regards to a recall on the doors and I am beyond impressed and thankful for Mike being the one that took care of my needs, I have to admit I probably wasn't the nicest person to deal with at the time he started taking care of my needs in regards to my car, however Mike changed my mind about changing dealerships I am happily going to keep bringing my car to North Bay Ford because I know that Mike and the rest of North Bay Ford have my best interests in mind. Sincerely Jeffery Miller

I brought my 2011 F150 in for Audio System and drive - the Belle

I brought my 2011 F150 in for Audio System and drive train repairs. I had the pleasure to meet the Service Advisor Carson Schneppershoff. He was very attentive to my descriptions of the truck's problems. He went over the top helping me. I got rides home, even to the airport, while they ordered parts to fix the issues. I had an extended warranty, and Carson called them up and setup all the payments, etc. I have never had a better Service Advisor, and believe me, I know. I was Service Director at a Ford Dlrship in KC for 6yrs. Thank you HB Ford, and most of all......Thank YOU, Carson !!! Steve Longman

I called the parts department and this lady Nina helped - naomiruth315

I called the parts department and this lady Nina helped me make sure I was purchasing the correct parts and informed me of the cost and time it would take me to complete what it was my car needed to be done. I really appreciated the informative and promptly response that I received from Nina. She helped me with a lot of time of saving, thanks Nina!

We do Amazon deliveries and have more than 30 vans in our - peterkesh

We do Amazon deliveries and have more than 30 vans in our fleet. We used to service our vans at Valencia Ford. It has been more than a year we have been servicing our vehicles at Sunrise Ford North Hollywood. It is all because of a great service advisor Marvin (I believe his last name is Reyes). After a few visits, we realized that Marvin was different than any other service advisors we have dealed with. Marvin understands our needs. He understands how important fast service is for us, as we can't have vehicles out on service for long time. Marvin is always available for us and sometimes just a phone call away. Marvin has taken customer service to the next level as he always finds ways to say YES to us. If I don't exaggerate, we call Marvin at least twice a week for some kind of vehicle service. If he is not available, he will return our calls asap, set up appointment and take care of all vehicle needs. I'm sure Marvin is a great asset for your company and we are grateful to him and his team!

Corning Ford is the best dealership I have ever been to.... - GERI

Corning Ford is the best dealership I have ever been to. There was quite a few people there when I arrived but I was out of there in less then an hour and I didn't have an appointment. I know now the reason why is was crowed, because of their prices and how friendly they are. They were able to program my fob $45.00 cheaper then other places. Not only was the price cheaper then anyone else, they also reprogrammed the old fob that I thought was broke for free. They updated my system all for $140.00. Plus they allowed my dog to come in and everyone was so nice to both me and my dog. I will never take my car to anyone else. And when I decide to trade my car in for newer one, Corning Ford is the place I will go. I drove 2 hours to go to Corning Ford.

They’ve been working hard on their Service Valet program. - Papa Russ

They’ve been working hard on their Service Valet program. The results are showing. They are communicating well, they are prompt, and they are doing an excellent job on their service. They even replaced all my wiper blades!

Had a great experience in service. Will be back to do my... - Alex

Had a great experience in service. Will be back to do my next service. Mike has always been helpful as well as Sergio. Staff is friendly.

Thank you David Hall and James Miller. - pfw47

Thank you David Hall and James Miller. All my needs were resolved to my great satisfaction. I am so happy with the results. I feel almost like it is a new vehicle even though it is a 2019. They are an excellent team. Thank you so much for my long list of issues resolved with excellence! The Wrights

fast service with a recall - pauiel

extremely fast service with a recall. galpin is a machine. the service advisor was very friendly. He kept me updated throughout the process and helped get my car done quicker than I expected