397 California Ford Service Centers

Promptly Greeted by a person when in lane to check in - JPARKOS

Promptly Greeted by a person when in lane to check in Service advisor was excellent very helpful

Service has always been easy to work with. - Robert

Service has always been easy to work with. They are always prompt when dropping off and picking up my vehicles.

Speedy service! - lorijoy775

Speedy service! The technician was very nice and knowledgeable, He didn't try to upsell me on other work in fact there was nothing wrong with the car, it was the key fob that was causing the problem. He checked everything, all hoses, fluids, tires, everything, and my car got a clean bill of health! I will use them again and recommend them to everyone!

Outstanding service experience. - SPERRIERA

Outstanding service experience. MTM transit & The City of Tracy Thanks you for this. Special thanks to my Service Advisor Debbie, Also the Service Manager for meeting with me to understand the importance of the buses for the City of Tracy and the efforts to provide paratransit service to the disabled citizens of the community.

I appreciate the service personnel namely Rita and Gina. - Noemivsakaguchi

I appreciate the service personnel namely Rita and Gina. The work done on my car is fine. I see that you have a shortage of workers thus I had a slightly difficult time getting an appointment. The shuttle was very good. Thanks for hey me home on time.

We are a service based company with a fleet of 18 Fords. - danhvac12

We are a service based company with a fleet of 18 Fords. I come from a family of dealership service department employees and can say I rarely run into advisors as professional and timely as Bobby(Robert Selff). Our vehicles are handled quickly and Bobby's followups are beyond expectation. The confidence I have in the technicians is high as we have had every issue handled without question of quality. We expect to do business with Ford Tustin for years to come. Thanks Bobby

Laura in service is amazing! - Shilo

Laura in service is amazing! Super quick & helpful always. Never have any issues when I need to bring my car in

My service person, Sequoia was absolutely great. - tissbank

My service person, Sequoia was absolutely great. She's very patient , thorough and is a very good trouble shooter. She identified issues that should have been caught by previous techs, which makes me concerned about the quality of previous work. I had problems in the same system for almost a year now. And, I've spent lots of money for you to make the repairs. Now I'm feeling like the problem is solved.

Jonathan did an amazing job, went above and beyond to - STEVE.PACE

Jonathan did an amazing job, went above and beyond to make things happen. He listened to my explanation and understood my issue and took care of business. Great Job!

My experience was fast, courteous and friendly! - Dan

My experience was fast, courteous and friendly! called when they promised and pick up was fast.

Quality service, perfect service, reliable place to leave - rgasp30

Quality service, perfect service, reliable place to leave the vehicle. I am very satisfied with the work, they took very good care of my car.

This was an extremely satisfying experience considering - rudolfojuarez

This was an extremely satisfying experience considering the circumstances. My adviser, Jordan, and his assistant, Austin, were both very helpful and courteous. I feel Jordan went above and beyond to get Me the Honda parts and at a price I was extremely Happy with! They made this easier than I could ever imagined. Kudos to Everyone! Thank You.

Typically good service and friendly. - Jason

Typically good service and friendly. My suggestion is get to know one of the service writers well so your communication is strong and trusted.

Express lane great, the staff is friendly and efficient. - RBAP59

Express lane great, the staff is friendly and efficient. Worth driving the extra distance. Thanks Ali!

Great service and communication. - Mariabanks77@gmail.com

Great service and communication. Clayton did a great job. Will definitely use again. Very convenient.

My husband and I just purchased a used 2020 Ford - BFlaherty

My husband and I just purchased a used 2020 Ford Explorer, and immediately noticed we had a couple of issues in regards to the back up camera and the audio not working. We brought the vehicle in and Dylan Lindsay was our head service technician. He has been nothing short of amazing. His communication was detailed and we always knew what was going on with our car. He told us step-by-step what the plan was and the Service parts that needed to be ordered. He let us know when they had been delivered as well as installed. Dylan is incredibly good at what he does and I have never worked with a more thorough or dedicated technician. As mad as we were about purchasing a used card that had issues, Dylan did everything in his power to keep us happy and made sure we were well taken care of. As we all know, great customer service is very difficult to find and Fritts Ford is incredibly lucky to have him on their team! Thank you Dylan Lindsay!

Excellence and integrity in the service department keeps - Julia

Excellence and integrity in the service department keeps us coming back. Gus is great! Thank you!!

I thought the price of $ 1,154 was excessive for a window - Mrjeromepayne

I thought the price of $ 1,154 was excessive for a window wiper motor replacement

Had service done then a small issue the next day, the - Cassined

Had service done then a small issue the next day, the Service Manager Danielle went above and beyond to resolve with little effort. I highly recommend taking your Ford to this service department, best Ford service department I have been to all over this country.

The technician arrived. - Busterk

The technician arrived.on time and reviewed with me the details of the planned work. Bert changed my rear brakes out flushed the brake fluid quickly and efficiently. He was careful and easy to talk with. Excellent job.

I finally found a competent Ford dealership. - Shesparklez3131

I finally found a competent Ford dealership. Thank you so much. Kevin, is my service advisor and a list of his qualities would be longer than the words in a dictionary. Kevin, is awesome, fantastic, wonderful, and the best service advisor. Anthony, is great and his work is impeccable. This time, when I brought my car in there was something wrong with the AC. I dropped it off on Tuesday and I was given the estimate that it would be ready on Friday. To my surprise and happiness, it was ready today Wednesday. I give the dealership five stars and I give Kevin 10 Stars for his continuous flawless service. Thank you again.

Back in 2021 I bought a 2020 Ford Escape from North Bay - Beaker

Back in 2021 I bought a 2020 Ford Escape from North Bay Ford and I also got a maintenance contract with them about six months later I moved out of Santa Cruz to Brentwood but I still kept coming to North Bay for my service because they're service department was great and it was worth the time and drive to have only North Bay work on my car. Well about six months ago it seemed that the service I was receiving had changed and I was looking at moving to another dealership, that's when I met Mike (MC) and I explained my dissatisfaction in the service and recalls on my car and he said that he would get my issues resolved and I have to say he more than lived up to hie word. Mike took care of the service on my car in scheduling, parts, on time completion, overall professionalism with a friendly and helpful demeaner. Mike really took care of my car in regards to a recall on the doors and I am beyond impressed and thankful for Mike being the one that took care of my needs, I have to admit I probably wasn't the nicest person to deal with at the time he started taking care of my needs in regards to my car, however Mike changed my mind about changing dealerships I am happily going to keep bringing my car to North Bay Ford because I know that Mike and the rest of North Bay Ford have my best interests in mind. Sincerely Jeffery Miller

I brought my 2011 F150 in for Audio System and drive - the Belle

I brought my 2011 F150 in for Audio System and drive train repairs. I had the pleasure to meet the Service Advisor Carson Schneppershoff. He was very attentive to my descriptions of the truck's problems. He went over the top helping me. I got rides home, even to the airport, while they ordered parts to fix the issues. I had an extended warranty, and Carson called them up and setup all the payments, etc. I have never had a better Service Advisor, and believe me, I know. I was Service Director at a Ford Dlrship in KC for 6yrs. Thank you HB Ford, and most of all......Thank YOU, Carson !!! Steve Longman

I called the parts department and this lady Nina helped - naomiruth315

I called the parts department and this lady Nina helped me make sure I was purchasing the correct parts and informed me of the cost and time it would take me to complete what it was my car needed to be done. I really appreciated the informative and promptly response that I received from Nina. She helped me with a lot of time of saving, thanks Nina!

We do Amazon deliveries and have more than 30 vans in our - peterkesh

We do Amazon deliveries and have more than 30 vans in our fleet. We used to service our vans at Valencia Ford. It has been more than a year we have been servicing our vehicles at Sunrise Ford North Hollywood. It is all because of a great service advisor Marvin (I believe his last name is Reyes). After a few visits, we realized that Marvin was different than any other service advisors we have dealed with. Marvin understands our needs. He understands how important fast service is for us, as we can't have vehicles out on service for long time. Marvin is always available for us and sometimes just a phone call away. Marvin has taken customer service to the next level as he always finds ways to say YES to us. If I don't exaggerate, we call Marvin at least twice a week for some kind of vehicle service. If he is not available, he will return our calls asap, set up appointment and take care of all vehicle needs. I'm sure Marvin is a great asset for your company and we are grateful to him and his team!

Corning Ford is the best dealership I have ever been to.... - GERI

Corning Ford is the best dealership I have ever been to. There was quite a few people there when I arrived but I was out of there in less then an hour and I didn't have an appointment. I know now the reason why is was crowed, because of their prices and how friendly they are. They were able to program my fob $45.00 cheaper then other places. Not only was the price cheaper then anyone else, they also reprogrammed the old fob that I thought was broke for free. They updated my system all for $140.00. Plus they allowed my dog to come in and everyone was so nice to both me and my dog. I will never take my car to anyone else. And when I decide to trade my car in for newer one, Corning Ford is the place I will go. I drove 2 hours to go to Corning Ford.

They’ve been working hard on their Service Valet program. - Papa Russ

They’ve been working hard on their Service Valet program. The results are showing. They are communicating well, they are prompt, and they are doing an excellent job on their service. They even replaced all my wiper blades!

Had a great experience in service. Will be back to do my... - Alex

Had a great experience in service. Will be back to do my next service. Mike has always been helpful as well as Sergio. Staff is friendly.

Thank you David Hall and James Miller. - pfw47

Thank you David Hall and James Miller. All my needs were resolved to my great satisfaction. I am so happy with the results. I feel almost like it is a new vehicle even though it is a 2019. They are an excellent team. Thank you so much for my long list of issues resolved with excellence! The Wrights

fast service with a recall - pauiel

extremely fast service with a recall. galpin is a machine. the service advisor was very friendly. He kept me updated throughout the process and helped get my car done quicker than I expected