James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,175 Reviews
4.8

1,175 Reviews

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1175 Reviews of James Fuhs

June 12, 2026

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Employee Rating

Great service and professional approach James was really helpful and offered great advice and service More

by enkhbatl
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2026

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with me at Folsom Lake Ford. It's fantastic to know that we provided helpful advice and service during your visit. I appreciate your kind words, and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 12, 2026

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We have been taking our 2014 Mustang here since 2016. Tommy Nares, our Service Advisor, takes excellent care of us -- and our Pony! More

by EUBANKSD
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Recommend Dealer
Yes

Other Employees Tagged: Tommy Nares

Jun 13, 2026

Folsom Lake Ford responded

Thank you for your wonderful review! I’m thrilled to hear that you’ve been bringing your 2014 Mustang to Folsom Lake Ford since 2016 and that Tommy has been providing you with excellent service. Your loyalty means a lot to us, and we look forward to continuing to care for you and your Pony. Please come back and see me anytime! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 08, 2026

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Been taking my car here since 22' and all I can say is they are outstanding! Everytime I need anything they are there to help me out and squeeze me in when I really need something done! James is the man! More

by TCMILLER49
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Recommend Dealer
Yes
Jun 08, 2026

Folsom Lake Ford responded

Thank you so much for your kind words! I greatly appreciate your loyalty to Folsom Lake Ford since 2022. It’s wonderful to hear that James has been able to provide you with outstanding service and support. Looking forward to assisting you with your car again in the future! Thank you for sharing your experience! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 08, 2026

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Excellent over all service. Lacy and James in the quiclk lane service have done an excellent job over the years. More

by anthonycapone
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Recommend Dealer
Yes

Other Employees Tagged: Lacy Payton is outstanding

Jun 08, 2026

Folsom Lake Ford responded

Thank you for your wonderful review, Anthony! I'm thrilled to hear that Lacy and James in the Quick Lane service have consistently provided you with excellent service over the years. At Folsom Lake Ford, we strive to ensure you have the best experience possible. Our team looks forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 06, 2026

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Quick check in and service completed within reasonable time frame. Car was clean and washed when I picked it up. Staff is professional and friendly. Plus they know me as a regular customer! More

by JUDYCALORA
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Recommend Dealer
Yes

Other Employees Tagged: Gayle Blackwell

Jun 07, 2026

Folsom Lake Ford responded

Thank you for your review, Judy! I truly appreciate your kind words and am happy to hear that your service experience at Folsom Lake Ford met your expectations. It's always a pleasure to assist you as a regular customer, and we look forward to seeing you again soon. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 05, 2026

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Great service, My F250 SuperDuty looked amazing. Nazar was very helpful throughout and demonstrated the truck's features. Trent in finance was great in explaining the sale, prepaid maintenance and More

by DEANWHEELER
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nazar Murdrik, Trent Wall.

Jun 05, 2026

Folsom Lake Ford responded

Thank you for your amazing review, Dean! I’m thrilled to hear that you had a great experience with Nazar and Trent at Folsom Lake Ford. It's fantastic to know that you love your Ford F-250 Super Duty and found their assistance helpful. We look forward to serving you again when it's time for your truck's maintenance. Thanks again for your kind words! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 05, 2026

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i came in to get my rear defroster fixed that had broke within 2 months of buying my car. the team was amazing. they had originally said i would have to be there for about 2 hours but they were done in an More

by HARDROCKSAC
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Recommend Dealer
Yes
Jun 05, 2026

Folsom Lake Ford responded

Thank you for your wonderful review! I’m happy to hear that we were able to assist you promptly with your rear defroster issue. It's great to know that you found our service informative and helpful. Your feedback is appreciated, and we hope to see you again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 04, 2026

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Good service dept to work with and highly recommend and everyone is do very helpful More

by FISHSAL
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Recommend Dealer
Yes
Jun 05, 2026

Folsom Lake Ford responded

Thank you for your wonderful review! I truly appreciate your recommendation and am glad to hear that you found our service department helpful. At Folsom Lake Ford, we strive to provide the best experience possible. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 04, 2026

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I appreciated the customer service. Shout out to Lacy who did everything in her power to take care of me and my car. More

by msmelbug
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Recommend Dealer
Yes

Other Employees Tagged: Lacy

Jun 04, 2026

Folsom Lake Ford responded

Thank you for your review! I’m glad to hear you appreciated the customer service at Folsom Lake Ford. Lacy is a valued member of our team, and it’s wonderful to know she was able to assist you effectively. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 03, 2026

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Employee Rating

one of the worst dealerships I have ever had my car serviced at. Took it in because the engine failed because of a recall. They had my car for over two months. Got it back a week later another issue, b More

by kiley132
Service Price Transparency
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Recommend Dealer
No
Jun 03, 2026

Folsom Lake Ford responded

Thank you for sharing your experience with us, Kiley. I understand that you faced multiple challenges with your vehicle after service at Folsom Lake Ford, and I appreciate you bringing these concerns to our attention. Your feedback is invaluable as we strive to improve our service. I encourage you to reach out to me directly to discuss this further so I can better understand the situation. Your satisfaction is important to me, and I am here to help. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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