398 California Ford Service Centers

On January 23, 2024 ( driving home to Flagstaff from - Happy Road Traveler

On January 23, 2024 ( driving home to Flagstaff from Santa Cruz) we drove our Dodge Grand Caravan into Santos Ford in Los Banos about 10am. A fuel injector had gone bad. They took our vehicle in, drove us and our dog to the La Quinta, got the part they needed from a Dodge dealer in Merced, and had it fixed by 1pm the next day! All employees were professional, super helpful, and very nice and friendly. We were so blessed and appreciative they didn’t sent us to Dodge or say they were too busy etc. Thank you Eddie and the mechanics at Santos Ford!!!

Always helpful, I’ve been able to get an appointment - 1gma5

Always helpful, I’ve been able to get an appointment anytime I need it. Great staff

Great experience working with Clare in the Service - J.Palmer

Great experience working with Clare in the Service Department. She is very knowledgeable, professional, and friendly. Clare is an excellent service advisor who takes pride in her work and has a sincere interest in customers.

Friendly people everytime I visit. - efarr

Friendly people everytime I visit. Appreciated the pick-up and delivery service. Nice waiting room.

My 2018 Toyota Camry looks brand new. - ken.joseph

My 2018 Toyota Camry looks brand new. They did an outstanding job. Justin Williams provides the very best service. Thank all of you.

Great Service and they washed my Maverick . - ahumphrey

Great Service and they washed my Maverick . Very helpful in answering questions and fast delivery

I had my car serviced at Jim Burke’s Quick Lane. - Daisey

I had my car serviced at Jim Burke’s Quick Lane. My car was taken in right at my appointment time and was ready in less than an hour. They explained everything to me on the vehicle check-up report and gave me a copy. The service was great! I will definitely go back again.

Excellent service all the way around, as always no - Jagsanchez87

Excellent service all the way around, as always no complaints whatsoever, all repairs have been done on a timely manner.

Made my way to the parts department which was clean with - Seren

Made my way to the parts department which was clean with friendly staff. Jim at the counter was able to order me the right parts that were in stock! Thanks Jim

I have leased or purchased 4 of our vehicles from Mossy. - oberblitz

I have leased or purchased 4 of our vehicles from Mossy. Always get them serviced from there. Top notch!

Had a wonderful service experience for my Toyota Camry - kfaust1104

Had a wonderful service experience for my Toyota Camry with Ken, highly recommend Toyota service

Took my 2018 Mustang in for a pre-paid premium service - Lane

Took my 2018 Mustang in for a pre-paid premium service and got a call that they wanted to replace the lug nuts because they were swollen cost of $140.00, also they did not do a tire rotation or brake inspection, after picking up the car and going home I was able to remove and replace the lug nuts with no problem. sent an email to El Cajon ford and got no reply. Guess the tech was to lazy to do the job or El Cajon ford wants to get the $140.00. Research on YouTube shows there is a problem with Ford having swollen lu nuts but it is usually in snowy areas that put salt on the road.

Service department instantly stops caring once they - shawn hart

Service department instantly stops caring once they realize you’re in for warranty work. It’s really unfortunate that I find lazy mistakes done while servicing my car for unrelated issues. No excuses for using an excessive amount of rtv seal on my oil pan or installing my rear main seal crooked. Unacceptable.

I have been to Caruso Ford service department for just - Reggie R

I have been to Caruso Ford service department for just over a year. They continue to provide exceptional customer service. I noticed that they added additional service advisors. Jermaine was our lead advisor. He demonstrated excellent communication, professionalism and hospitality during my visit. Jeanette, who has helped me in the past, also checked in on my service and was very helpful too.

They always take care or our vehicles , deliver on time . - cuttingedgestainless

They always take care or our vehicles , deliver on time .very professional. Ty as always

Great customer service ! - bbarahona03

Great customer service ! Friendly staff and helpful. Attentive to the customers no pressure to buy if not ready

Service advisor Daniel Amaya was very friendly and showed - RonDog

Service advisor Daniel Amaya was very friendly and showed excellent customers service to me while I was there at the service department. The service advisor is a man with integrity and dedication to his job and I highly recommend him as your service advisor.

The employees at Norm Cerritos are always very freindly - lili

The employees at Norm Cerritos are always very freindly attentive.I will continue to use this dealership

Very easy setting up appointment to have both of my - Chewy

Very easy setting up appointment to have both of my trucks serviced on the same day. Picked up my vehicles and delivered back to me. Very professional and friendly. Would recommend Price Ford to everyone.

Great customer service, fast in and out from dropping it - Barbi

Great customer service, fast in and out from dropping it off to pickup. Highly recommended

Extremely frustrating experience working with them. - himanshu

Extremely frustrating experience working with them. Their response time is ridiculously slow. I have been working with Carlos Hinojosa, who even after repeated calls, voice mails and emails seldom respond back. Its been more than a month since I visited the collision center for a follow up and to this date I have not received any update /response from him or anyone else from the team. Such a disappointment. I have identified more issues after the repair job from AutoNation Collision center. For e.g. the trunk door sensor has become faulty, the rear seat collapse button was found broken, to name a few. But, there is no way to connect with the Collision center people.

Always take care of me when I bring the truck in. - Jewart4

Always take care of me when I bring the truck in. Don has always gone above and beyond. They always return my truck early and offer me a ride.

GREAT! - Rodriguez5496

GREAT!! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful.

It’s good have purchased many vehicles from vista ford. - Ldpainting

It’s good have purchased many vehicles from vista ford. Service is great but no def top off today when my truck was serviced isn’t that part of service?

I can’t thank enough Michael Clark (Service Advisor) for - hernandez8.angel

I can’t thank enough Michael Clark (Service Advisor) for going above and beyond his responsibilities to ensure all services on my 2021 F250 6.7 PowerStroke Tremor were done. I ask if they drain the fuel water separator since I’m recovering from an ALC surgery and can’t go under the truck. He left his counter, headed straight to the bay, and personally drain the fuel water separator since the service tech didn’t want to do it. Thank you, Michael.

Backstory: I took my truck in for its 30000 mile service - doriopsilla

Backstory: I took my truck in for its 30000 mile service a couple of weeks ago. While it was being serviced, the lift had an extension failure and the truck slipped, damaging the passenger-side running board. Mike Rogers explained to me what had happened and set up an appointment for me to bring the truck back in for repairs a couple of weeks later, after I had returned from a trip. The appointment was for 0800 on April 17. I dropped the truck off early, around 0600, then went to work and waited for the call telling me the truck was ready. And waited. And waited. As near as I can tell, the work involved in the repair is removing 24 nuts, taking off the old parts, replacing them, and tightening 24 nuts. Maybe some of the studs were also damaged and had to be replaced. I don’t know. And that’s my gripe with this establishment. I don’t know. They don’t call and let you know what’s going on. You call them, and eventually you get routed to voicemail. You will get a call back, eventually. I ask Mike for more information, which he promises to get for me, but then I don’t get a call back so it’s voicemail xxxx again for me. I get a call back. The truck will be ready by 1530-1400. Why so long? Well, maybe it will be ready sooner, let me check. No callback. I check again. It will be ready about 1630, and we will bring it to your work! Great. But 1630 comes along, and no calls. I call them. Voicemail! Finally, at 1650 I got text saying they were on their way with my truck and by 1710 it arrived. The work they did was acceptable, though I have yet to get on my back and inspect it from the underside. They appeared to have washed my vehicle, somewhat. There were places along the body that they missed, and they hadn’t cleaned the bird poop off the driver-side mirror. That’s my main gripe with Aaron Ford of Poway. They do acceptable work, but it takes them too xxxx long for anything more complex than a standard maintenance service. And, they can’t seem to give a good estimate of how long the work will take.

Great service and took care of everything in a timely - aholtzca

Great service and took care of everything in a timely manner Every time I go to everyone is ready

Craig in Parts was amazing. - ronbernaljr

Craig in Parts was amazing. Researched and ordered what I needed. Was super helpful, kind, patient and all with a smile. When I asked, he said he'd been doing this for 40 years. Pretty rare to find this kind of service these days. Thanks Craig and All Star Ford.

My experience was with your Quick Lane outlet. - joseph57chevy

My experience was with your Quick Lane outlet. I always take our Ford vehicles for service there due to the professional and friendly service I receive. Tony is always helpful and mindful of my vehicle needs. My trips to Quick Lane are always a positive experience.

My car has 20000 miles with extended bumper to bumper - Fordtough???

My car has 20000 miles with extended bumper to bumper warranty. They will not honor the warranty for a simple fuel pump module. They say it got wet so I am expected to pay. xxx.