I recently had an incredibly disappointing experience at - Cplaziak10
I recently had an incredibly disappointing experience at El Cajon Ford. I was purchasing a car for my dad who lives in Tahoe who has lymphoma and is severely immune compromised. we had agreed to put both of our names on the car so I could drive it to him. When I arrived at the dealership, they attempted to put the car solely in my name despite our prior agreement.
All we needed to do was wait for all parties to sign the documents, and then I could take the car. Instead, they tried to force the transaction into my name only. To make matters worse, they admitted that they wouldn't do the deal simply because they didn't want to NOT because they couldnt.
Lisa, the salesperson, was aware of the entire situation from the beginning but denied any knowledge of our agreement. This level of dishonesty and lack of professionalism is unacceptable. I would strongly advise against doing business with El Cajon Ford.
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