Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Envision Ford of Duarte
Duarte, CA
1,331 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,331 reviews
Verified Customer
November 07, 2026
My 2023 F150 Hybrid Limited had the check engine light on for two days, then it went off. I went for a check-up, and they said the three-year-old battery was faulty, so I spent over $500 to replace it. Just for two days, then it went off. I went for a check-up, and they said the three-year-old battery was faulty, so I spent over $500 to replace it. Just two days later, the check engine light came on again. I went to another place to read the error code, and it still showed a battery error. First, I believe the original battery, being only three years old, shouldn't have failed. Second, the repair didn't identify the cause of the problem and just had me pay to replace the battery. Third, this repair station lacks technical expertise and performed unnecessary repairs, causing the customer to spend more money. I demand a refund and a resolution to the vehicle issue. More
by ROBIN.CUI.USA
November 07, 2026
Professional as it gets , very easy and good experience with this dealership. very friendly environment. with this dealership. very friendly environment. More
by bsarokhian
November 05, 2026
Davit Mkrtchyan uses a tactic of MSRP not being the selling price, But did not disclose on their advertised price a market adjustment of $25k that is an FTC violation. which when asked about, started s selling price, But did not disclose on their advertised price a market adjustment of $25k that is an FTC violation. which when asked about, started swearing at me and said I wouldn’t understand since he’s a family man and I’m single. Not sure how that’s connected to blatantly committing a baiting scam More
by Jon S
November 04, 2026
Polo is the main reason why I continue to come back, great service as well. But he’s done amazingly every single time I have been. Abel from parts did great as well got me the parts I needed and made me great service as well. But he’s done amazingly every single time I have been. Abel from parts did great as well got me the parts I needed and made me feel great with my purchase. Overall those two guys are a great asset to Ford of Duarte. More
by STEPHANIENAJARRO
Employees Worked With
Polo and Abel
November 02, 2026
I am a repeat customer of Marco. He kept me updated every step of the way. When I picked up my car, it was pulled up, washed and ready for me. I highly recommend Marco! He kept me updated every step of the way. When I picked up my car, it was pulled up, washed and ready for me. I highly recommend Marco! More
by laurenbmw
Employees Worked With
Marco
November 02, 2026
It was a positive experience with Polo as I had worked with him in previous years. I am still not sure I trust or feel comfortable with the dealership/service department of Envision Ford. My Explorer is o with him in previous years. I am still not sure I trust or feel comfortable with the dealership/service department of Envision Ford. My Explorer is older so I know things go wrong but I was caught off guard one of the first times my car was there for 'the works' and the cost was $100.00 more than Advantage Ford and I was also surprised that all of a sudden it needed thousands of dollars of work done which I declined (that was May, 2024). More
by LEXIELEIGH2000
Employees Worked With
Polo
