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Envision Ford of Duarte

Duarte, CA

Overview
Employees
Reviews
Vehicles
4.4
1,256 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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1031 N Central Ave

Duarte, CA

91010

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Showing 1,256 reviews

September 10, 2026

Davit was completely unprofessional do not go to him or his dealership. Worst customer service of my life. More

by RaptorR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davit Mkrtchyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 10, 2026

False advertising and rude. Davit has zero compassion for customers and should not work in the sales industry. More

by Private
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davit Mkrtchyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 09, 2026

False advertising regarding price. Advertise MRSP but when called there is a significant markup in price. More

by Weyh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davit Mkrtchyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 09, 2026

I have been a customer of the service dept. numerous times. I had my Ford towed there for a brake issue. They said no they wont even look and I had to tow my car out of there and now im looking More

by Ltfereau10
Recommend Dealer
No
Employees Worked With
Doesn't matter you wouldn't work on it
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September 07, 2026

The service is attentive, efficient, and of superior quality. Staff members are courteous when serving customers, resulting in extremely high customer satisfaction. More

by DAVID.WANG6081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davit Mkrtchyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2026 -

Envision Ford of Duarte responded

Your praise of our team’s attentiveness and efficiency highlights what we aim for with every service visit. Knowing the service on your Ford F-150 exceeded your expectations for quality and courtesy means a lot to us.

September 06, 2026

Very informative and professional He greeted me at time of appointment and walked me through the process of what was going to be done More

by ABELC0
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
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Sep 06, 2026 -

Envision Ford of Duarte responded

Your comment about our team greeting you promptly and walking you through each step highlights how much we value clear communication. Hearing that our explanations felt informative and professional means a lot to us.

September 06, 2026

very good customer service. Staff very professional and friendly. Vehicle was ready as stated. Good work by all. More

by R.BADERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
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Sep 06, 2026 -

Envision Ford of Duarte responded

Knowing your Ford Explorer was ready when promised and that our team met your expectations is rewarding. Hearing your kind words about our professionalism inspires us to maintain this level of service.

September 06, 2026

5/5 stars for Marco! He took care of my vehicle recall repair quickly and professionally. Excellent customer service! More

by ichanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
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Sep 06, 2026 -

Envision Ford of Duarte responded

Knowing the recall repair on your Ford Fusion Energi was handled quickly and professionally is rewarding for our service department. Hearing you describe our customer service as excellent means a lot to us.

September 05, 2026

To be honest a bit too expensive. But they get me in/out as fast as they can. Are always super friendly and make me feel well taken care of. More

by PWONCIK
Recommend Dealer
Yes
Employees Worked With
Marco, he's terrific
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Sep 06, 2026 -

Envision Ford of Duarte responded

Knowing that our team’s quick, friendly approach helps you feel well taken care of means a lot to us. We're also grateful for your honest note on pricing, and we're glad we could get you in and out efficiently during service on your Ford C-Max Hybrid.

September 05, 2026

They listened to my concers and took care of everything. I have confidence in them. More

by JUDY_DEJOHN
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
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Sep 05, 2026 -

Envision Ford of Duarte responded

Knowing you have confidence in our service after we addressed your concerns is rewarding. Thank you for entrusting your Ford Fusion to our service department.

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